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| The City works had to ensure that recreation facilities are accessible to all users. One way to do that is through audits. The Rick Hansen Foundation has guidelines for public buildings to follow to ensure accessibility for those with both visible and invisible challenges. Facility audits have been completed on the Maple Ridge Leisure Centre and Planet Ice by the Rick Hansen Foundation in 2024. From this, grant funding is available for accessibility improvements, the front counter area at the Maple Ridge Leisure Centre will be prioritized. | |
| City staff hosted 3 successful "Rock the Block" events in 2025 and enhanced the Rock the Block at Albion Community Center with a concert series, more food trucks, a market and more with huge success! This year's Rock the Block events were the most successful yet, seeing hundreds of community members enjoying time with their families, friends and community members. The City will continue to host a minimum of 3 Rock the Block events in different neighborhoods each year. | |
| The City undertook a review of its financial access program under the recreation umbrella. Research was performed to examine recreation access programs at cities within the Lower Mainland and Fraser Valley. Upon reviewing Maple Ridge's financial access program, it was determined changes should be made to more accurately reflect the economic conditions today and Maple Ridge's position on the LICO scale (Low Income Cutoff for poverty) in Canada. Staff drafted an updated recreation policy will be presented to Council. | |
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| The technical assessments and site analysis that form a significant component of the final feasibility study are nearly complete. Phase 2 of the public engagement was completed in Spring 2025. The feasibility study project is nearing the final stages of completion and refinement in preparation for a report to Council in the Fall.
The feasibility study is a comprehensive assessment of the viability of positioning an aquatics facility at Hammond Community Park and was a recommended strategy of the 2023 Parks, Recreation and Culture Master Plan. | |
| The weekend of the Maple Ridge 2024 BC Summer Games wrapped up on July 21, 2024 with huge success! The City welcomed 3500 athletes and coaches to Maple Ridge and recruited 2500+ volunteers, delivering an exceptional games experience. | |
| On September 14, 2024, the City welcomed the region to celebrate Maple Ridge 150 with Our Neck of the Woods. Residents and visitors participated in Soar Over Maple Ridge Zip Line, Indigenous Makers Market, TransLink Car Free Street Party, activities for all ages, and 3 stages of live entertainment including mainstage with Dawn Pemberton, Aaron Pritchett and the Strumbellas. The Katzie First Nation provided a ceremonial opening in the bandstand. The City saw over 15,000 participants attend the event over the course of the day. | |
| The 2024 BC Summer Games and Our Neck of the Woods events created an environment that allowed for an influx of volunteers allowing a 10% plus increase in volunteers in both 2024 and 2025. This also introduced new volunteers to the City who expressed interest in getting to know about more opportunities to become engaged and participate in volunteer opportunities in the city. in 2024, 149 volunteers were connected through the City's online connector form to community festivals such as Pride in Park, Canada Day, the Santa Claus Parade and more. This has had a positive benefit on volunteers for other City programs such as Emergency Support Services (ESS). | |
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| Staff from across departments have collaborated on a new Public Art Policy Handbook. Public artwork projects continue to be delivered and collaborative projects within the community are underway. When the Handbook and Policy are in place this will improve effectiveness of program delivery for public art projects and will better define the program. | |
| A Service Review and Needs Assessment has been completed that provides the City with recommendations for future focus areas and or improvements in the provision of programs services as it relates to arts, culture, events and heritage.
Research and data gathering, comparative analysis and interest holder engagement has been completed. The consultant team is drafting the final report for the project team's review aiming to present the completed analysis to Council in late fall. | |
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| The Community Safety and Wellbeing Workplan has been approved and is being rolled out to department Managers. The workplan is phased and spans Q2 2025 to Q4 2026.
Initial priority initiatives include establishing Social Wellbeing Function; Relaunch Be Downtown; CRU/CSO Bike Patrols; and support baby-friendly policy.
An update report on Year 3 of RISE/FYRST impacts went to the Engaged Healthy Community Advisory Committee meeting on September 4, 2025, then to the Committee of the Whole of Council on September 16, 2025.
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| The Fire Department is actively implementing key recommendations from the Fire Master Plan to enhance community safety. This includes optimizing suppression staffing levels to align with NFPA standards, establishing a Fire Prevention Division focused on risk assessment and code enforcement, and hiring a Corporate Emergency Program Manager to bolster emergency preparedness. Concurrently, initial plans for constructing Fire Hall #3 are underway to better serve the west side of the City, addressing growth and response needs. These initiatives aim to improve response times, increase fire prevention outreach, and strengthen overall emergency management. Future efforts will focus on monitoring the effectiveness of these changes, engaging with the community, and exploring advanced technologies and training to maintain high service standards. | |
| The Ridge Meadows RCMP de-integration project remains on track, with both Maple Ridge and Pitt Meadows preparing to launch independent police detachments by spring 2026. The Leadership teams from both municipalities continue to work closely together, supported by monthly transition meetings with regular reporting to each CAO and the Lower Mainland District RCMP Office. A review of jurisdictional boundaries and zone refinement is underway through the Geomatics IT team to ensure clear service delivery. The transition is progressing on schedule, with an administrative file structure and the development of Standard Operating Procedures currently being drafted for the new detachments. File and exhibit transfer processes have also been discussed, with records of decision pending signature by both jurisdictions. The steering committee continues to hold regular meetings, documenting key decisions to guide implementation of tasks. | |
| Fire Services has focused on strengthening its capacity to support the City’s rapid growth. A thorough staffing model assessment was conducted to evaluate current personnel needs and future requirements, ensuring optimal coverage and response capabilities. Simultaneously, reporting structures were optimized to enhance operational efficiency and clarity in service delivery, facilitating better communication and streamlined decision-making. Additionally, a comprehensive succession planning model will be implemented to prepare for future leadership transitions, ensuring continuity and stability within the department. These initiatives collectively aim to bolster Fire Services' readiness and adaptability in response to community expansion, while maintaining excellence in emergency management and service provision. | |
| Supporting residents who experience multiple challenges is a priority for the City. This pilot works across departments to coordinate the delivery of supports that are available to residents experiencing vulnerabilities.
A dedicated Social Wellbeing Action Team was formed by the newly appointed Manager of Community Safety and Wellbeing. The team includes representation from Bylaw & Community Safety, Community Planning, Recreation, and Intergovernmental Affairs.
The Social Wellbeing Pilot represents a proactive approach to fostering community safety, social inclusion, and data-driven decision-making. The integration of diverse interest holders and structured planning methodologies supports the success and sustainability of this initiative. | |
| Work on this key result has not yet formally commenced. Currently, the Ridge Meadows RCMP are in the early planning stage, focusing on developing a clear baseline and establishing the right approach to deliver effective and individualized action plans focused on preventing repeat offending. | |
| This initiative is well underway, to coordinate bike and foot patrols between RCMP and Bylaws to provide more comprehensive and coordinated support with a focus on the downtown area. This provides visible uniformed patrols. Current efforts are focused on establishing systems for documentation, reporting, and evaluation to ensure long-term accountability. | |
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| Council officially approved the City’s new Community Engagement Framework and the updated Corporate Communications and Engagement Policy at the March 25, 2025 Council meeting.
The newly adopted Community Engagement Framework is a guiding document for how the City invites and uses community input in decision-making. It was developed through two phases of community engagement, research, and best practices informed by the International Association for Public Participation (IAP2). The Framework and Policy were updated to reflect the public feedback. The Framework sets clear criteria for different levels of public participation and provides guidance on when, how, and why the City will engage. It also outlines how decisions are made, what informs those decisions, and how community input will be incorporated. The public feedback is also being incorporated into the City’s Engagement Toolkit, which provides staff with standardized tools and resources to support community engagement activities. The City will also enhance communications about upcoming opportunities for public input, including during the City’s annual business planning process and on key projects and initiatives.
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| In January 2023, the City launched Engage.MapleRidge.ca, an online community engagement platform designed to encourage public participation and promote two-way dialogue with the community. The platform provides residents with a consistent, accessible, and user-friendly way to share input and stay informed on City initiatives that matter to them. Through Engage Maple Ridge, residents can learn about ongoing projects, provide feedback, and help shape Council’s decisions on a wide variety of topics. Since its launch, the platform has become a cornerstone of the City’s approach to public engagement, helping staff gain a deeper understanding of community priorities. This Key Result has been successfully achieved. Staff continue to build on this progress by advancing engagement through Engage.MapleRidge.ca, the City’s new Community Engagement Framework, and other in-person and digital engagement opportunities that strengthen community participation and trust. | |
| This key result was focused on reviewing the process by which resource allocation decisions are made at the City to increase the involvement of residents. Staff prepared material for Council review in July 2024, and Council considered the options and recommendations of staff. Council directed staff to focus on other priorities of the City, to ensure delivery of major projects and this project was closed. | |