Scorecard
Scorecard
Corporate Plan
Liveable Community
Climate Leadership
Engaged, Healthy Community
Diversified, Thriving Economy
Governance
City of Maple Ridge Corporate Plan
Objective
Objectives
Facilitate expanded housing diversity and supply, to promote attainability
Improve mobility with safe, sustainable and effective transportation options
Develop infrastructure that positions the City to provide accessible and sustainable services while accommodating growth
Foundational Initiatives for Liveable Community
Mitigate and adapt to the impacts of climate change
Reduce municipal and community greenhouse gas emissions in alignment with adopted targets
Enhance and protect the health of our natural environment
Foundational Initiatives for Climate Leadership & Environmental Stewardship
Provide a diversity of inclusive and accessible recreation opportunities
Build and celebrate community pride, strengthening community connections to foster a sense of belonging
Promote a vibrant arts and culture community
Ensure the safety and enhance the well-being of residents
Improve community engagement with the City
Foundational Initiatives for Engaged, Healthy Community
Attract, retain and expand business investment to diversify the tax base and increase local employment
Expand training and educational options in Maple Ridge to build a skilled workforce that attracts innovative businesses
Explore and maximize tourism opportunities as a means to further diversify the local economy
Foundational Initiatives for Diversified, Thriving Economy
Identify and commit to opportunities for the City to move forward on a path of Truth and Reconciliation
Deliver an exceptional customer experience across City services
Be accountable to the public through open and responsive governance
Ensure the City is organizationally resilient, ready to adapt to a changing environment
Ensure organization and financial alignment to achieve Strategic Priorities and meet the needs of our growing community
Foundational Initiatives for Governance & Corporate Excellence
Foster creative industries in Maple Ridge to generate economic activity, employment and community activation.
Facilitate revitalization of business in the downtown and across Maple Ridge to encourage local purchasing and visits to local hospitality venues.
Establish the foundations of an innovation ecosystem that fosters innovative businesses in Maple Ridge
Key Result
Key Result
GCE Key Results Quarterly
LC Key Results Quarterly
CLES Key Results Quarterly
DTE Key Results Quarterly
EHC Key Results Quarterly
Create development application prioritization criteria
Increase housing stock, as measured by occupied units, by 1.2% (1,284 units) by Q3 2026
Secure 30 below market housing units
Increase the multi-unit housing portion of building stock by 2% by Q4 2026
Establish benchmark timelines for internal City processes and reviews within the development application process
Complete alignment of CMR regulations and policies with Homes for People provincial strategy
Include a complete east to west AAA bike route from 240th to Maple Meadows station in the 5-year Capital Plan
Install 30 secure bike and micro-mobility lockers within the civic centre area
Increase cycling network length by three kilometers
Develop an Asset Management Strategy & Funding Plan
Establish servicing plans, including green infrastructure solutions, to service 3 key growth areas
Develop and adopt a Climate Action Plan
Develop and implement green infrastructure design and maintenance specifications, guidelines, and performance standards
Develop a master plan for reducing the reliance on natural gas for all facilities and implement a solar energy project
Develop framework for climate and resilience as a lens for City decision making
Ensure the City is green fleet ready for passenger vehicles & light-duty fleet
Establish an inventory and baseline of bio-diversity health
Develop a strategy to manage the health of the McKenney Creek system
Protect and conserve 9 hectares of land
Complete an Urban Forest Management Strategy
Conduct Recreation Facility Accessibility audit to Rick Hansen Guideline standards
Ensure at least 70% of residents, as measured by households, have access to one free community event within a 15-minute walk of their home
Increase participation in subsidized recreation programs by 10% through the development of City-specific criteria on financial access funding
Conduct a Recreation Facility Feasibility Study
Support the Maple Ridge 2024 BC Summer Games
Develop and deliver four events to celebrate the 150th Anniversary of Maple Ridge
Increase participation in City supported volunteer programs by 10%
Implement Public Art streams to support the new Public Art Policy and Handbook
Conduct an Arts, Culture, Events & Heritage Services Review
Develop a Community Safety and Wellbeing Action Plan
Operationalize Phase 1 of the Fire Master Plan
Complete a de-integration transition plan for Ridge Meadows RCMP
Establish a public participation and engagement framework
Increase community activity on Engage MR by 20%
Conduct a participatory budget pilot project
Complete a Business Retention & Expansion (BR&E) Analysis and Implementation Plan
Develop an Incentive Strategy for New Business Attraction
Develop an Investment Attraction Strategy for targeted industries, including a value/supply chain strategy
Ensure that the business licensing process and service delivery is capable of processing 20% more applications annually
Create a formal, collaborative partnership with a post-secondary institution
Establish a collaborative Tech Hub to specifically nurture the growth of technologically inclined entrepreneurs
Complete a Labour Market and Gap Analysis
Implement a net promotor score for Adventure Hub, Urban Hot Spots, and Farm Fresh experiences , set the baseline, and improve by 20%
Increase film-based tourism by 10%
Develop an event attraction strategy for tourist-driven events aligned with community-based events
Develop the City's Indigenous Relations Strategy
Host two Council relationship-building meetings with Katzie First Nation and Kwantlen First Nation leadership
Develop and implement a strategy, including standards and principles, to provide exceptional customer experiences
Develop an evaluation framework for ongoing customer experience assessment
Ensure that 75% of existing policies have been updated within the last 2 years
Implement an Enterprise Performance Management system (EPM)
Develop and implement an enhanced risk management program
Develop a records management program
Develop a business continuity program
Conduct one Emergency Operations Centre exercise
Deploy a continuous improvement program and conduct training with a cohort of staff
Develop an Intergovernmental Relations Strategy for relationship building and advocacy to advance key city priorities
Review and consolidate City fees and charges into a single bylaw with annual review dates
Complete a major Development Cost Charges review
Optimize the City’s business and financial planning process
Strengthen the capacity of Fire Services to support a rapidly growing community by conducting a staffing model assessment, optimizing reporting structures for efficient service delivery, and implementing a comprehensive succession planning model.
Plant 750 trees by Q4 2026
Undertake a social wellbeing pilot program to enhance service delivery to marginalized populations
Target prolific offending by implementing 20 individualized action plans by the end of 2026
Increase community engagement with public safety services by 20% by the end of 2026 as measured by the number of foot and bike patrols, and joint RCMP & Bylaw safety walks.
Develop a One-City Fees and Charges Policy for Council Adoption by Q1 2026
Complete a review and update of bylaws and policies to align with the Urban Forest Management Strategy by December 2026
Increase revenue generated by filming in Maple Ridge by 5%
Attract two or more major productions to secure large scale activity in Maple Ridge
Develop a baseline measure for the campaign on #FilmFriday that measures community awareness and support for the film industry using sentiment analysis
Increase engagement with local businesses by onboarding 35 businesses to the "BeWith" Hub
All eligible local businesses within the downtown BIA Catchment area will be informed of the patio program
Conduct a minimum of 30 interest holder and expert interviews (businesses, post-secondary, investors, tech workers, startup founders, and non-profit) to identify and confirm critical elements of a local innovation ecosystem
Host 4 community innovation events and/or focus groups (targeting over 100 attendees total), aimed at building awareness and collaboration across the innovation and business community.
Establish or formalize 2 strategic partnerships (or MOU) with enabling organizations that support the development of the innovation ecosystem.
Secure media coverage of Maple Ridge as a destination for innovative businesses in 3 industry/regional publications.
Ensure continuity of the Fire Services through implementation of a succession plan by the end of Q3 2026.
Ensure the safety and enhance the well-being of residents
City of Maple Ridge Corporate Plan
Priority
Engaged, Healthy Community
City of Maple Ridge Corporate Plan
Key Results
Develop a Community Safety and Wellbeing Action Plan
City of Maple Ridge Corporate Plan
Operationalize Phase 1 of the Fire Master Plan
City of Maple Ridge Corporate Plan
Complete a de-integration transition plan for Ridge Meadows RCMP
City of Maple Ridge Corporate Plan
Strengthen the capacity of Fire Services to support a rapidly growing community by conducting a staffing model assessment, optimizing reporting structures for efficient service delivery, and implementing a comprehensive succession planning model.
City of Maple Ridge Corporate Plan
Undertake a social wellbeing pilot program to enhance service delivery to marginalized populations
City of Maple Ridge Corporate Plan
Target prolific offending by implementing 20 individualized action plans by the end of 2026
City of Maple Ridge Corporate Plan
Increase community engagement with public safety services by 20% by the end of 2026 as measured by the number of foot and bike patrols, and joint RCMP & Bylaw safety walks.
City of Maple Ridge Corporate Plan
Ensure continuity of the Fire Services through implementation of a succession plan by the end of Q3 2026.
City of Maple Ridge Corporate Plan
Initiatives
Fire Master Plan #17 Career Suppression Capacity
City of Maple Ridge Corporate Plan
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Completed 1/16/25
Fire Master Plan #24 New Fire Stations
City of Maple Ridge Corporate Plan
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10/1/24 - 10/30/26
Fire Master Plan #20 Prevention Branch
City of Maple Ridge Corporate Plan
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Completed 1/16/25
Conduct Staffing Model Assessment
City of Maple Ridge Corporate Plan
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1/1/25 - 12/31/25
Optimize Reporting Structures
City of Maple Ridge Corporate Plan
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1/1/25 - 12/31/25
Fire Master Plan # 3 Corporate Integration - 2025 continuation
City of Maple Ridge Corporate Plan
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Completed 3/16/25
Implement Succession Planning Model
City of Maple Ridge Corporate Plan
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1/1/25 - 6/30/26
Fire Master Plan # 8 Climate Change & # 28 Apparatus
City of Maple Ridge Corporate Plan
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Completed 1/16/25
Complete a de-integration transition plan for Ridge Meadows RCMP
City of Maple Ridge Corporate Plan
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1/1/24 - 4/1/26
Fire Master Plan # 31 Emergency Program Resourcing
City of Maple Ridge Corporate Plan
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Completed 7/19/24
Develop a Community Safety and Wellbeing Action Plan
City of Maple Ridge Corporate Plan
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Completed 1/22/26
Deliver a Social Wellbeing Pilot Program
City of Maple Ridge Corporate Plan
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2/1/25 - 6/30/26
Support action plans by delivering proactive policing through targeted warrant executions, curfew checks, bail compliance monitoring and targeted surveillance of prolific offenders.
City of Maple Ridge Corporate Plan
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7/31/25 - 12/31/26
Create a baseline of data for 2025 to measure the number of foot and bike patrols, joint RCMP and Bylaw safety walks and other community engagements to enable tracking and reporting on the Key result.
City of Maple Ridge Corporate Plan
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7/31/25 - 12/31/26