Scorecard
Scorecard
Corporate Plan
Liveable Community
Climate Leadership
Engaged, Healthy Community
Diversified, Thriving Economy
Governance
City of Maple Ridge Corporate Plan
Objective
Objectives
Facilitate expanded housing diversity and supply, to promote attainability
Improve mobility with safe, sustainable and effective transportation options
Develop infrastructure that positions the City to provide accessible and sustainable services while accommodating growth
Foundational Initiatives for Liveable Community
Mitigate and adapt to the impacts of climate change
Reduce municipal and community greenhouse gas emissions in alignment with adopted targets
Enhance and protect the health of our natural environment
Foundational Initiatives for Climate Leadership & Environmental Stewardship
Provide a diversity of inclusive and accessible recreation opportunities
Build and celebrate community pride, strengthening community connections to foster a sense of belonging
Promote a vibrant arts and culture community
Ensure the safety and enhance the well-being of residents
Improve community engagement with the City
Foundational Initiatives for Engaged, Healthy Community
Attract, retain and expand business investment to diversify the tax base and increase local employment
Expand training and educational options in Maple Ridge to build a skilled workforce that attracts innovative businesses
Explore and maximize tourism opportunities as a means to further diversify the local economy
Foundational Initiatives for Diversified, Thriving Economy
Identify and commit to opportunities for the City to move forward on a path of Truth and Reconciliation
Deliver an exceptional customer experience across City services
Be accountable to the public through open and responsive governance
Ensure the City is organizationally resilient, ready to adapt to a changing environment
Ensure organization and financial alignment to achieve Strategic Priorities and meet the needs of our growing community
Foundational Initiatives for Governance & Corporate Excellence
Foster creative industries in Maple Ridge to generate economic activity, employment and community activation.
Facilitate revitalization of business in the downtown and across Maple Ridge to encourage local purchasing and visits to local hospitality venues.
Establish the foundations of an innovation ecosystem that fosters innovative businesses in Maple Ridge
Systematize Business Retention & Expansion operations so that every business touchpoint is logged, acted on, and measured.
Deliver segmented outreach that reaches top employers and the small business base
Position Maple Ridge as a hub for lower carbon businesses and green jobs
Enhance long term community climate resilience through policy and land use improvements
Proactively support the community to strengthen flood, storm, heat and wildfire preparedness
Ensure City operations and services maximize climate resilience to maintain responsiveness and emergency capacity
Enhance governance and policy to promote and support civic participation for all citizens residing in Maple Ridge.
Well designed built environments ensure individuals are able to access City services and amenities with ease, comfort and safety
Key Result
Key Result
Engaged Healthy Community Strategic Priority - Quarterly Report
Diversified Thriving Economy Strategic Priority - Quarterly Report
Climate Leadership and Environmental Stewardship Strategic Priority - Quarterly Report
Liveable Community Strategic Priority - Quarterly Report
Governance and Corporate Excellence Strategic Priority - Quarterly Report
Create development application prioritization criteria
Increase housing stock, as measured by occupied units, by 1.2% (1,284 units).
Secure 30 below market housing units
Increase the multi-unit housing portion of building stock by 2%.
Establish benchmark timelines for internal City processes and reviews within the development application process
Complete alignment of CMR regulations and policies with Homes for People provincial strategy
Include a complete east to west AAA bike route from 240th to Maple Meadows station in the 5-year Capital Plan
Install 30 secure bike and micro-mobility lockers within the civic centre area
Increase cycling network length by three kilometers
Develop an Asset Management Strategy & Funding Plan
Establish servicing plans, including green infrastructure solutions, to service 3 key growth areas
Develop and adopt a Climate Action Plan
Develop and implement green infrastructure design and maintenance specifications, guidelines, and performance standards
Develop a master plan for reducing the reliance on natural gas for all facilities and implement a solar energy project
Develop framework for climate and resilience as a lens for City decision making
Ensure the City is green fleet ready for passenger vehicles & light-duty fleet
Establish an inventory and baseline of bio-diversity health
Develop a strategy to manage the health of the McKenney Creek system
Protect and conserve 9 hectares of land
Complete an Urban Forest Management Strategy
Conduct Recreation Facility Accessibility audit to Rick Hansen Guideline standards
Ensure at least 70% of residents, as measured by households, have access to one free community event within a 15-minute walk of their home
Increase participation in subsidized recreation programs by 10% through the development of City-specific criteria on financial access funding
Conduct a Recreation Facility Feasibility Study
Support the Maple Ridge 2024 BC Summer Games
Develop and deliver four events to celebrate the 150th Anniversary of Maple Ridge
Increase participation in City supported volunteer programs by 10%
Implement Public Art streams to support the new Public Art Policy and Handbook
Conduct an Arts, Culture, Events & Heritage Services Review
Develop a Community Safety and Wellbeing Action Plan
Operationalize Phase 1 of the Fire Master Plan
Complete a de-integration transition plan for Ridge Meadows RCMP
Establish a public participation and engagement framework
Increase community activity on Engage MR by 20%
Conduct a participatory budget pilot project
Complete a Business Retention & Expansion (BR&E) Analysis and Implementation Plan
Develop an Incentive Strategy for New Business Attraction
Develop an Investment Attraction Strategy for targeted industries, including a value/supply chain strategy
Ensure that the business licensing process and service delivery is capable of processing 20% more applications annually
Create a formal, collaborative partnership with a post-secondary institution
Establish a collaborative Tech Hub to specifically nurture the growth of technologically inclined entrepreneurs
Complete a Labour Market and Gap Analysis
Promote growth in the agri-, eco-, and adventure tourism sector and complete a regulatory review of the issues impacting this sector.
Increase film-based tourism by 10%
Develop an event attraction strategy for tourist-driven events aligned with community-based events
Develop the City's Indigenous Relations Strategy
Host two Council relationship-building meetings with Katzie First Nation and Kwantlen First Nation leadership
Develop and implement a strategy, including standards and principles, to provide exceptional customer experiences
Develop an evaluation framework for ongoing customer experience assessment
Ensure that 75% of existing policies have been updated within the last 2 years
Implement an Enterprise Performance Management system (EPM)
Develop and implement an enhanced risk management program
Develop a records management program
Develop a business continuity program
Conduct one Emergency Operations Centre exercise
Deploy a continuous improvement program and conduct training with a cohort of staff
Develop an Intergovernmental Relations Strategy for relationship building and advocacy to advance key city priorities
Review and consolidate City fees and charges into a single bylaw with annual review dates
Complete a major Development Cost Charges review
Optimize the City’s business and financial planning process
Strengthen the capacity of Fire Services to support a rapidly growing community by conducting a staffing model assessment, optimizing reporting structures for efficient service delivery, and implementing a comprehensive succession planning model.
Plant 750 trees by Q4 2026
Undertake a social wellbeing pilot program to enhance service delivery to marginalized populations
Target prolific offending by implementing 20 individualized action plans.
Increase community engagement with public safety services by 20% as measured by the number of foot and bike patrols, and joint RCMP & Bylaw safety walks.
Develop a One-City Fees and Charges Policy for Council Adoption
Complete a review and update of bylaws and policies to align with the Urban Forest Management Strategy.
Increase revenue generated by filming in Maple Ridge by 5%
Attract two or more major productions to secure large scale activity in Maple Ridge
Develop a baseline measure for the campaign on #FilmFriday that measures community awareness and support for the film industry using sentiment analysis
Increase engagement with local businesses by onboarding 35 businesses to the "BeWith" Experience Hub
All eligible local businesses within the downtown BIA Catchment area will be informed of the patio program
Conduct a minimum of 30 interest holder and expert interviews (businesses, post-secondary, investors, tech workers, startup founders, and non-profit) to identify and confirm critical elements of a local innovation ecosystem
Host 4 community innovation events and/or focus groups (targeting over 100 attendees total), aimed at building awareness and collaboration across the innovation and business community.
Establish or formalize 2 strategic partnerships (or MOU) with enabling organizations that support the development of the innovation ecosystem.
Secure media coverage of Maple Ridge as a destination for innovative businesses in 3 industry/regional publications.
Ensure continuity of the Fire Services through implementation of a succession plan.
Complete the costing estimates and develop a potential funding strategy for three recreation infrastructure projects.
Segment target businesses for business retention and expansion efforts
Develop and implement a standard process for inquiry response management
Launch a monthly business retention and expansion dashboard
Complete at least 9 executive facility visits with priority “Elephant” employers
Conduct 3 Business Walks covering distinct areas (e.g., Town Centre, various business parks), reaching a minimum of 60 storefronts in total.
Run 3 issue or sector-based focus groups (4–6 firms each) and publish a one-page action memo from each within 30 days.
In collaboration with the Strategy team, complete 8-12 innovation-focused business engagements, as part of the Innovation Hub initiative.
Undertake Workshops, and feasibility studies to create materials and deliver resources through 2 workshops with at least 15 agricultural businesses at each workshop to support adoption of lower carbon and climate resilience practices and technologies.
Update the Agricultural Plan to confirm priorities and strategies for agricultural and related land use planning (e.g., agri-, eco-, and adventure-tourism).
Expand urban tree cover to mitigate heat risks in alignment with the urban forest management plan’s canopy cover target of 40% (as measured by the number of trees planted and % canopy coverage in target areas)
75% of all site designs approved at issued Building Permit for all new small scale ground-oriented development will have 40% or greater soil-based landscaping.
Proactively provide emergency preparedness support to impacted residents as measured by a 20% increase in unique visits to the City's emergency preparedness webpages and associated public information tools like FlowWorks and Alertable.
Adopt a Maple Ridge Corporate Climate Action Plan to guide lower-carbon, resilient city operations covering fleet, buildings, water, waste, natural assets, green infrastructure, commuting and procurement.
At City signature events and festivals (Canada Day, Our Neck of the Woods, Rock the Block, Celebrate the Night) increase accessibility and inclusion amenities by 50%, as measured by the aggregate number of sensory spaces, cooling/heating spaces, wheelchair accessible bathrooms and seating, sign language availability, and wayfinding towards these amenities by Q2 2027
Review and update the Rental Premises Standards of Maintenance Bylaw (6550-2008) to create targeted amendments adopted to address overheating and provide outreach to raise awareness and monitor property improvements completed.
Develop and deliver specific actions under a 2026 Intergovernmental Relations Advocacy Plan
100% of community event and festival organizers receive an Accessibility Package including training, resources and tools to support them to implement enhanced accessibility and inclusion at festivals and events by Q4 2027.
Advance an Accessible Maple Ridge Policy to Council for consideration, and implement standardized engagement tools for persons with disabilities by Q4 2027
By Q4 2027 Undertake a scan of existing accessibility features in parks and the mobility infrastructure, and publish a map of accessibility features.
Provide a diversity of inclusive and accessible recreation opportunities
City of Maple Ridge Corporate Plan
Priority
Engaged, Healthy Community
City of Maple Ridge Corporate Plan
Key Results
Conduct Recreation Facility Accessibility audit to Rick Hansen Guideline standards
City of Maple Ridge Corporate Plan
Ensure at least 70% of residents, as measured by households, have access to one free community event within a 15-minute walk of their home
City of Maple Ridge Corporate Plan
Increase participation in subsidized recreation programs by 10% through the development of City-specific criteria on financial access funding
City of Maple Ridge Corporate Plan
Complete the costing estimates and develop a potential funding strategy for three recreation infrastructure projects.
City of Maple Ridge Corporate Plan
At City signature events and festivals (Canada Day, Our Neck of the Woods, Rock the Block, Celebrate the Night) increase accessibility and inclusion amenities by 50%, as measured by the aggregate number of sensory spaces, cooling/heating spaces, wheelchair accessible bathrooms and seating, sign language availability, and wayfinding towards these amenities by Q2 2027
City of Maple Ridge Corporate Plan
100% of community event and festival organizers receive an Accessibility Package including training, resources and tools to support them to implement enhanced accessibility and inclusion at festivals and events by Q4 2027.
City of Maple Ridge Corporate Plan
Initiatives
Develop City-specific criteria on financial access funding
City of Maple Ridge Corporate Plan
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Completed 12/31/24
Host 3 Rock the Block Events
City of Maple Ridge Corporate Plan
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Completed 9/30/24
Complete Recreation Facility Accessibilty Audit
City of Maple Ridge Corporate Plan
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Completed 12/17/24
Complete the costing estimates and funding strategy for a potential Hammond Aquatics and Recreation Centre
City of Maple Ridge Corporate Plan
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Completed 6/30/26
Complete the costing estimates and technical site works for a potential Albion Fairgrounds Arena Expansion
City of Maple Ridge Corporate Plan
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Completed 6/30/26
Complete the costing estimates and technical site work for a potential Phase 1 Hammond Multi-Use Park
City of Maple Ridge Corporate Plan
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1/5/26 - 7/31/26
Complete a funding strategy to support Council approval of up to three new or expanded Recreation Facilities
City of Maple Ridge Corporate Plan
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Completed 10/6/26
Create sponsorship package seeking community support for provision of sign language interpretation at City signature events.
City of Maple Ridge Corporate Plan
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7/2/26 - 3/31/27
Ensure participants have access to sensory spaces at City signature events.
City of Maple Ridge Corporate Plan
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7/2/26 - 9/30/26
Ensure all accessible amenities and features are mapped and highlighted on public communication materials for City signature events.
City of Maple Ridge Corporate Plan
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7/2/26 - 9/30/26
Ensure participants have access to cooling/warming spaces at City signature events.
City of Maple Ridge Corporate Plan
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7/2/26 - 9/30/26
Create a checklist and other resources for event organizers to foster accessible and inclusive event planning by community organizers
City of Maple Ridge Corporate Plan
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7/2/26 - 3/31/27
Create and disseminate Accessibility Awareness Training including recommended best practices for event planning.
City of Maple Ridge Corporate Plan
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7/2/26 - 3/31/27
Explore opportunities to develop a grant program for local festivals and events to enhance accessibility at community events and festivals
City of Maple Ridge Corporate Plan
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7/2/26 - 12/31/27