In 2024, the City embarked on an ambitious program of work to optimize development services and streamline processes for building, planning and engineering permits and other services. The project has completed over a dozen deliverables to date and in early 2025 a new portal for building permit applications was launched on the City's website. The project will continue into 2026 to undertake comprehensive reviews and reengineering of building and development processes. The goal of this work is to facilitate and streamline the process by which development occurs in the city to stimulate more housing and industrial growth for the community. Part of this work involves tracking and monitoring timelines for each part of the development process. Much progress has already been made to map the status quo and the time taken for each important step in the city's building services department. Next the focus will shift to planning development processes including development applications, land use inquiries and development variance applications among others. Therefore, it is anticipated that substantial progress will be made in early 2026 to tackle process improvement for planning applications and after that, by the end of 2026, the city will be well positioned to track and report on benchmark timelines and goals for improvement for processing of development applications.