Liveable CommunityClimate LeadershipEngaged, Healthy CommunityDiversified, Thriving EconomyGovernanceCity of Maple Ridge Corporate Plan
Facilitate expanded housing diversity and supply, to promote attainabilityImprove mobility with safe, sustainable and effective transportation optionsDevelop infrastructure that positions the City to provide accessible and sustainable services while accommodating growthFoundational Initiatives for Liveable CommunityMitigate and adapt to the impacts of climate changeReduce municipal and community greenhouse gas emissions in alignment with adopted targetsEnhance and protect the health of our natural environmentFoundational Initiatives for Climate Leadership & Environmental StewardshipProvide a diversity of inclusive and accessible recreation opportunitiesBuild and celebrate community pride, strengthening community connections to foster a sense of belongingPromote a vibrant arts and culture communityEnsure the safety and enhance the well-being of residentsImprove community engagement with the CityFoundational Initiatives for Engaged, Healthy CommunityAttract, retain and expand business investment to diversify the tax base and increase local employmentExpand training and educational options in Maple Ridge to build a skilled workforce that attracts innovative businessesExplore and maximize tourism opportunities as a means to further diversify the local economyFoundational Initiatives for Diversified, Thriving EconomyIdentify and commit to opportunities for the City to move forward on a path of Truth and ReconciliationDeliver an exceptional customer experience across City servicesBe accountable to the public through open and responsive governanceEnsure the City is organizationally resilient, ready to adapt to a changing environmentEnsure organization and financial alignment to achieve Strategic Priorities and meet the needs of our growing communityFoundational Initiatives for Governance & Corporate Excellence
OKRCreate development application prioritization criteriaIncrease housing stock, as measured by occupied units, by 1.2% (1,284 units) by Q3 2026Secure 30 below market housing unitsIncrease the multi-unit housing portion of building stock by 2% by Q4 2026Establish benchmark timelines for internal City processes and reviews within the development application processComplete alignment of CMR regulations and policies with Homes for People provincial strategyInclude a complete east to west AAA bike route from 240th to Maple Meadows station in the 5-year Capital PlanInstall 30 secure bike and micro-mobility lockers within the civic centre areaIncrease cycling network length by three kilometersUpdate funding strategy for asset replacement and maintenance building off existing funding policyDevelop an Asset Management StrategyEstablish servicing plans, including green infrastructure solutions, to service 3 key growth areasFoundational Initiatives for Liveable CommunityDevelop and adopt a Climate Action PlanDevelop and implement green infrastructure design and maintenance specifications, guidelines, and performance standardsDevelop a master plan for reducing the reliance on natural gas for all facilities and implement a solar energy projectDevelop framework for climate and resilience as a lens for City decision makingEnsure the City is green fleet ready for passenger vehicles & light-duty fleetEstablish an inventory and baseline of bio-diversity healthDevelop a strategy to manage the health of the McKenney Creek systemProtect and conserve 9 hectares of landComplete an Urban Forest Management StrategyFoundational Initiatives for Climate Leadership & Environmental StewardshipConduct Recreation Facility Accessibility audit to Rick Hansen Guideline standardsEnsure at least 70% of residents, as measured by households, have access to one free community event within a 15-minute walk of their homeIncrease participation in subsidized recreation programs by 10% through the development of City-specific criteria on financial access fundingConduct a Recreation Facility Feasibility StudySupport the Maple Ridge 2024 BC Summer GamesDevelop and deliver four events to celebrate the 150th Anniversary of Maple RidgeIncrease participation in City supported volunteer programs by 10%Implement Public Art streams to support the new Public Art Policy and HandbookConduct an Arts, Culture, Events & Heritage Services ReviewDevelop a Community Safety Action PlanOperationalize Phase 1 of the Fire Master PlanComplete a de-integration transition plan for Ridge Meadows RCMPEstablish a public participation and engagement frameworkIncrease community activity on Engage MR by 20%Conduct a participatory budget pilot projectFoundational Initiatives for Engaged, Healthy CommunityComplete a Business Retention & Expansion (BR&E) Analysis and Implementation PlanDevelop an Incentive Strategy for New Business AttractionDevelop an Investment Attraction Strategy for targeted industries, including a value/supply chain strategyEnsure that the business licensing process and service delivery is capable of processing 20% more applications annuallyCreate a formal, collaborative partnership with a post-secondary institutionEstablish a collaborative Tech Hub to specifically nurture the growth of technologically inclined entrepreneursComplete a Labour Market and Gap AnalysisImplement a net promotor score for Adventure Hub, Urban Hot Spots, and Farm Fresh experiences , set the baseline, and improve by 20%Increase film-based tourism by 10%Develop an event attraction strategy for tourist-driven events aligned with community-based eventsFoundational Initiatives for Diversified, Thriving EconomyDevelop the City's Indigenous Relations and Engagement StrategyHost two Council relationship-building meetings with Katzie First Nation and Kwantlen First Nation leadershipDevelop and implement a strategy, including standards and principles, to provide exceptional customer experiencesDevelop an evaluation framework for ongoing customer experience assessmentEnsure that 75% of existing policies have been updated within the last 2 yearsImplement an Enterprise Performance Management system (EPM)Develop and implement an enhanced risk management programDevelop a records management programDevelop a business continuity programConduct one Emergency Operations Centre exerciseDeploy a continuous improvement program and conduct training with a cohort of staffDevelop an Intergovernmental Relations Strategy for relationship building and advocacy to advance key city prioritiesReview and consolidate City fees and charges into a single bylaw with annual review datesComplete a major Development Cost Charges reviewOptimize the City’s business and financial planning processFoundational Initiatives for Governance & Corporate ExcellenceStrengthen the capacity of Fire Services to support a rapidly growing community by conducting a staffing model assessment, optimizing reporting structures for efficient service delivery, and implementing a comprehensive succession planning model.Plant 750 trees by Q4 2026
Update Housing StrategyCreate development application prioritization criteriaUpdate Housing Needs AssessmentConduct an incentive program feasibility assessmentDevelop pre-approved site plans for a range of housing unitsUpdate city-wide density bonusing programsIncrease staffing levels for business licensing processing Identify inclusionary zoning optionsDevelop concierge service to facilitate affordable housing developmentConduct wrap-around servicing assessment for the Lougheed Transit Corridor Area PlanReview parking and mobility requirements for transit-oriented areasComplete alignment of City of Maple Ridge regulations and policies with Homes for People provincial strategyConduct Staffing Model AssessmentEstablish benchmark timelines for Planning department processes and reviews within the development application processDesign and Develop Exempt Performance Management ProgramOptimize Reporting StructuresImplement Succession Planning ModelInclude a complete east to west AAA bike route from 240th to Maple Meadows station in the 5-year Capital PlanIncrease cycling network length by three kilometersInstall 30 secure bike and micro-mobility lockers within the civic centre areaUpdate funding strategy for asset replacement and maintenance building off existing funding policyEstablish servicing plans, including green infrastructure solutions, to service 3 key growth areasDevelop an Asset Management Strategy for the CityProvide update on Local Government Act - Bill 26Official Community Plan and Zoning Bylaw Update - Initial WorkDevelop a Climate Action PlanDevelop and implement green infrastructure design and maintenance specifications, guidelines, and performance standardsComplete Multi-Hazard Climate Risk and Vulnerability AssessmentConduct extreme temperature risk mapping analysisSecure Natural Resource Canada Zero Emissions Vehicle fundingDevelop master plan to reduce reliance on natural gas for all facilitiesImplement a solar energy project for a municipal facilityDevelop a framework for climate and resilience as a lens for City decision makingPhase 1: Install 20 Level 2 EV fleet chargersPhase 2: Install 20 Level-2 and 2 Level-3 EV fleet EV chargersDevelop an Urban Forest Management StrategyEstablish an inventory and baseline of bio-diversity healthDevelop a strategy to manage the health of the McKenney Creek systemDevelop City-specific criteria on financial access fundingHost 3 Rock the Block EventsComplete Recreation Facility Accessibilty AuditSupport the Maple Ridge 2024 BC Summer GamesConduct an aquatics feasibility study to contemplate a second aquatics facilityDevelop a Volunteer Retention Strategy for BC Summer Games VolunteersMaple Ridge 150 Celebration EventsConduct an Arts, Culture, Events & Heritage Services ReviewTransition the Public Art guidelines into a policy for Council endorsementFire Master Plan #17 Career Suppression CapacityFire Master Plan #20 Prevention BranchFire Master Plan # 3 Corporate IntegrationFire Master Plan # 8 Climate Change & # 28 ApparatusComplete a de-integration transition plan for Ridge Meadows RCMPFire Master Plan # 31 Emergency Program ResourcingDevelop a Community Safety Action PlanIncrease community activity on Engage MR by 20%Develop and implement public engagement framework and toolkitConduct a participatory budget pilot projectContract with Community Safety Expert ConsultantsImplement Heritage Grant Five-Year Pilot ProgramDevelop Heritage Related Event connected to Maple Ridge 150Implement Overnight Security Services in Downtown CoreDevelop an Incentive Strategy for New Business AttractionComplete business license process and digital application reviewConduct investment attraction analysis and Implementation plan for targeted industriesDevelop business retention and expansion analysis and implementation planEstablish a collaborative Tech Hub to specifically nurture the growth of technologically inclined entrepreneursCollaborate with post-secondary institutions on feasibility study to develop and sustain program training that addresses workforce needsPre-work for: Creating a formalized partnership with a post secondary institutionConduct Labour Market Gap AnalysisElectrification of Railway Lot for film (Creative BC Reel Green Grant) and continued through BC hydro incentive offerImplement Net Promoter Score for Adventure Hub, Urban Hot Spots, and Farm Fresh Experiences with a set baseline and improve by 20% by the end of 2025Develop an Event Attraction Strategy for Tourist-driven Events Aligned with Community Based EventsComplete regulatory review of eco-tourism, adventure tourism and agri-tourism policiesImplement a circular economy program to re-purpose film set materialsFacilitate Downtown Revitalization InitiativesConduct Albion Industrial Land Use and Servicing AnalysisRefresh Agricultural PlanDevelop a Framework for Municipal Truth and ReconciliationParticipate in regular Council to Council meetings with Katzie and Kwantlen First Nations.Develop and implement a customer experience strategy and frameworkDevelop an evaluation framework for ongoing customer experience assessmentImplement an Enterprise Performance Management systemComplete a Policy ReviewDevelop the City's Intergovernmental Relations Strategy Develop a Risk Management framework to enable the development of a programFacilitate the development of a Business Continuity ProgramImplement a continuous improvement Centre of ExcellenceComplete development of a records management frameworkConduct one Emergency Operations Centre exerciseOptimize the City’s business and financial planning processMajor DCC AmendmentReview and consolidate Building Services Department feesReview and consolidate Soil Removal, Tree Protection and Highway & Traffic feesReview and consolidate Fire Protection, Cemetery, Water Service and Sewer Service feesReview Police Services Fees and ChargesUpdate Financial Sustainability PolicyProtect and conserve 9 hectares of landDesign, Develop and Implement Learning and Development FrameworkCommence Negotiations and Collective Bargaining with IAFF for 2022 onwardsCommence Negotiations and Collective Bargaining with CUPE for 2023 onwardsInitiate HRIS requirements gathering and feasibility studyDesign Occupational Health & Safety Strategic PlanHost one regional Leadership Summit in 2024Seek funding and apply for tree planting grants to support tree planting effortsDevelop Archaeological Management PlanFire Master Plan #24 New Fire StationsHost tree planting event with the communityUpdate bylaws, policies and the OCP to reflect the direction of the Urban Forest Management Strategy, starting with the Tree Protection and Management Bylaw
Diversified, Thriving Economy
City of Maple Ridge Corporate Plan

Diversified, Thriving Economy Priority Statement

Our local economy is as diverse and vibrant as our community. We attract business investment to balance our tax base and provide employment opportunities across different sectors and our businesses are supported in their growth and innovation goals. Our community is a destination for seekers of arts, culture and outdoor adventure.
Not Started

Initiative Status Snapshot
Diversified, Thriving Economy

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Chart

Pie chart with 6 slices.
Initiative Status Snapshot (Chart Type: Pie) Plot Bands In Progress: 70.6% (12) Needs Attention: 5.9% (1) Under Review: 5.9% (1) Not Started: 11.8% (2) Complete: 5.9% (1) Not Updated: 0.0% (0)
End of interactive chart.

Status Legend

Symbol Status Title
  Key Result or Initiative in Progress

Key Result Partially Met - No Further Action

Key Result Fully Met - No Further Action

Initiative Complete

Initiative Under Review

Initiative Needs Attention

Key Result or Initiative Not Started

Key Result Not Met
Key Results
KR End Date
Initiatives
Initiative End Date
Initiative Status Icon
Initiative External Update
Q3-24
Q4-24
Q4-24
Objectives
Not Defined
Attract, retain and expand business investment to diversify the tax base and increase local employment
In Progress
Complete a Business Retention & Expansion (BR&E) Analysis and Implementation Plan
4/25/25
Develop business retention and expansion analysis and implementation plan
4/25/25
In Progress
City of Maple Ridge Corporate Plan
In Progress
City of Maple Ridge Corporate Plan

Scope development for RFP complete, procurement involved in RFP process and responses - award process complete.  Kickoff of project complete and analysis underway into 2025; key linkages are noted between investment attraction and aftercare with the Business Retention and Expansion Strategy and Implementation Plan.

In Progress
Develop an Incentive Strategy for New Business Attraction
9/30/25
Develop an Incentive Strategy for New Business Attraction
4/25/25
In Progress
City of Maple Ridge Corporate Plan
In Progress
City of Maple Ridge Corporate Plan

Scan of best practices and engagement with internal departments, options to be considered as a part of investment attraction strategy; RFP issued and awarded - kickoff and analysis are underway into 2025. 

 

 

In Progress
Develop an Investment Attraction Strategy for targeted industries, including a value/supply chain strategy
4/25/25
Conduct investment attraction analysis and Implementation plan for targeted industries
4/25/25
In Progress
City of Maple Ridge Corporate Plan
In Progress
City of Maple Ridge Corporate Plan

RFP scope development complete with responses received and award process complete.  Kickoff and analysis underway, engagement with Council and Senior Leadership planned for Q1 2025.  

In Progress
Ensure that the business licensing process and service delivery is capable of processing 20% more applications annually
12/31/25
Increase staffing levels for business licensing processing
12/31/25
Under Review
City of Maple Ridge Corporate Plan
Under Review
City of Maple Ridge Corporate Plan

This position will be considered as part of the 2026-2030 Business Planning process.

Complete business license process and digital application review
4/30/25
In Progress
City of Maple Ridge Corporate Plan
In Progress
City of Maple Ridge Corporate Plan

Process review sessions have been completed. A process map was developed for all workflows and to clarify roles and responsibilities.

Next Steps will focus on: 

  1. Updating resources at the Building & Bylaw front counters.
  2. Updating Website resources (business licensing section).
  3. Updating the Application Form.
Objectives
Not Defined
Expand training and educational options in Maple Ridge to build a skilled workforce that attracts innovative businesses
In Progress
Create a formal, collaborative partnership with a post-secondary institution
9/30/25
Collaborate with post-secondary institutions on feasibility study to develop and sustain program training that addresses workforce needs
3/31/25
In Progress
City of Maple Ridge Corporate Plan
In Progress
City of Maple Ridge Corporate Plan

Engagement with Feasibility Analysis consortia partners and Consulting group in July; research underway currently with more targeted engagement from the consultants and consortia partners in fall; work underway with consultants to ensure a clear picture of support for PSI presence in Maple Ridge; update of information for analysis and the potential of global cafe in Q2 2025.

Connections with UBC Malcolm Knapp Research Forest, Justice Institute of British Columbia Maple Ridge campus and others regarding their operations in Maple Ridge and opportunities to work closer together into the future. 

 

Pre-work for: Creating a formalized partnership with a post secondary institution
9/30/25
In Progress
City of Maple Ridge Corporate Plan
In Progress
City of Maple Ridge Corporate Plan

Engagement underway with multiple Post Secondary Institutions, (Universities, Polytechnics, and private post secondary institutions included) to explore the potential of partnership; involvement with projects like the annual Innovation Challenge for business among other interest areas.  Ridge Meadows College was a key sponsors of the Innovation Challenge 2024 (networking held October 21, 2024) and BCIT also had a chance to highlight their prototyping services for businesses looking to develop new products.  

Continued connection with groups like JIBC, KPU, Ridge Meadows College, UBC Malcolm Knapp Research Forest and others about potentials to collaborate in 2025.

In Progress
Establish a collaborative Tech Hub to specifically nurture the growth of technologically inclined entrepreneurs
6/30/25
Establish a collaborative Tech Hub to specifically nurture the growth of technologically inclined entrepreneurs
6/30/25
In Progress
City of Maple Ridge Corporate Plan
In Progress
City of Maple Ridge Corporate Plan

Potential for partnership / engagement with post secondary institutions (PSI) in the region- ongoing dialogue and opportunity finding with PSI's in the region. Private and public organizations are being engaged to determine potential for framing of a hub with the potential of pilot meet ups, workshops, or networking in 2025.

In Progress
Complete a Labour Market and Gap Analysis
9/5/25
Conduct Labour Market Gap Analysis
9/5/25
In Progress
City of Maple Ridge Corporate Plan
Needs Attention
City of Maple Ridge Corporate Plan

Scoping complete, review of grants to help with leveraging additional funding potential for project also underway. Engagement with partners like Work BC and others is underway; leveraging of multiple projects to ensure there is clear and actionable information obtained and appropriate scoping of the analysis. Timeframe adjusted to allow for better access to potential grants and engagement of labour stakeholders. 

Objectives
Not Defined
Explore and maximize tourism opportunities as a means to further diversify the local economy
In Progress
Implement a net promotor score for Adventure Hub, Urban Hot Spots, and Farm Fresh experiences , set the baseline, and improve by 20%
12/31/25
Implement Net Promoter Score for Adventure Hub, Urban Hot Spots, and Farm Fresh Experiences with a set baseline and improve by 20% by the end of 2025
12/31/25
In Progress
City of Maple Ridge Corporate Plan
In Progress
City of Maple Ridge Corporate Plan

The Survey was closed on 20 October. Summary findings are expected by end of Q4 2024 with a presentation to Council anticipated in Q1 2025.

Complete regulatory review of eco-tourism, adventure tourism and agri-tourism policies
12/31/25
In Progress
City of Maple Ridge Corporate Plan
Not Started
City of Maple Ridge Corporate Plan

This work will conduct a comprehensive examination of policies governing nature-based travel, thrilling experiences, and farm-oriented getaways to ensure City regulations enable sustainable development, safeguard natural habitats, and foster economic growth.

In Progress
Increase film-based tourism by 10%
12/31/24
Electrification of Railway Lot for film (Creative BC Reel Green Grant) and continued through BC hydro incentive offer
11/29/24
In Progress
City of Maple Ridge Corporate Plan
Complete
City of Maple Ridge Corporate Plan

An electrical kiosk for sustainable film use was constructed in November 2024,

An event was held on December 5th, 2024, to showcase and celebrate the completion of this film kiosk. This initiative is now complete.

 

 

Implement a circular economy program to re-purpose film set materials
2/28/25
In Progress
City of Maple Ridge Corporate Plan
In Progress
City of Maple Ridge Corporate Plan

Initial contact with companies that can be a pilot provider(s) - working through potential sites that can work for the film industry as well as City Bylaws to ensure compliance. Pilot location has preliminarily been sourced and work is underway to understand limitations and opportunity for the chosen location. 

In Progress
Develop an event attraction strategy for tourist-driven events aligned with community-based events
3/21/25
Develop an Event Attraction Strategy for Tourist-driven Events Aligned with Community Based Events
3/21/25
In Progress
City of Maple Ridge Corporate Plan
In Progress
City of Maple Ridge Corporate Plan

Scoping complete and Request for Proposals for Strategy and Implementation Plan has been issued.  Project awarded and kickoff of the Strategy and Implementation plan in November - engagement across the organization and in the community in Q1 2025.

Objectives
Not Defined
Foundational Initiatives for Diversified, Thriving Economy
In Progress
Foundational Initiatives for Diversified, Thriving Economy
N/A
Facilitate Downtown Revitalization Initiatives
1/31/25
Needs Attention
City of Maple Ridge Corporate Plan
In Progress
City of Maple Ridge Corporate Plan

Initial awareness building with internal departments as well as awareness building with BIA / Chamber and area businesses regarding the intent to engage on downtown revitalization in 2024. Activations with BIA and additional marketing underway, however focused dialogue specifically on downtown revitalization initiatives are needed in early 2025 to obtain insights from those in the downtown core (BIA and area businesses) - January meeting to be held with BIA / BIA members. 

Conduct Albion Industrial Land Use and Servicing Analysis
6/30/25
Not Started
City of Maple Ridge Corporate Plan
In Progress
City of Maple Ridge Corporate Plan

A review is underway of geotechnical considerations in line with potential future development potential, and additionally considering the ‘Bring to Market’ analysis with partners like Metro Vancouver. 

Refresh Agricultural Plan
6/30/25
Not Started
City of Maple Ridge Corporate Plan
Not Started
City of Maple Ridge Corporate Plan