Community Dashboard

Engaged, Healthy Community

City of Maple Ridge Corporate Plan

Engaged, Healthy Community Priority Statement

We provide dynamic public spaces for our residents to engage with their community and maintain an active lifestyle. Our citizens are proud to be from Maple Ridge and celebrate our history and culture. Residents feel safe and supported by their community and municipal services

Initiative Status Snapshot
Engaged, Healthy Community

Status Legend

Symbol	Status Title
	Key Result or Initiative in Progress
	Key Result Partially Met - No Further Action
	Key Result Fully Met - No Further Action
	Initiative Complete
	Initiative Under Review
	Initiative Needs Attention
	Key Result or Initiative Not Started
	Key Result or Initiative Not Met

Key Results	KR End Date	Initiatives	Initiative End Date	Initiative Status Icon		Initiative External Update
Key Results	KR End Date	Initiatives	Initiative End Date	Q4-24	Q1-25	Q1-25
Objectives Build and celebrate community pride, strengthening community connections to foster a sense of belonging
Conduct a Recreation Facility Feasibility Study	11/28/25	Conduct an aquatics feasibility study to contemplate a second aquatics facility	11/28/25	City of Maple Ridge Corporate Plan	City of Maple Ridge Corporate Plan	Through the first phase of community engagement, public feedback provided valuable data that along with a City of Maple Ridge specific service demand analysis and best practices review, was used to develop a draft building concept. The concept has been test-fitted on the Hammond Community Park site and aligned with additional technical analysis including archeological and traffic and parking assessments. The geotechnical assessment has been completed The second phase of community engagement will seek the public's feedback on the proposed building concept at Hammond Community Park. Staff are developing the engagement strategy and communication strategy Engagement will include open houses, user group workshops and a public survey Engagement launch is planned for Spring 2025
Objectives Promote a vibrant arts and culture community
Implement Public Art streams to support the new Public Art Policy and Handbook	12/31/25	Transition the Public Art guidelines into a policy for Council endorsement	12/31/25	City of Maple Ridge Corporate Plan	City of Maple Ridge Corporate Plan	Internal meetings are actively taking place to discuss and refine the following key streams: Private Developer Stream: This stream focuses on the guidelines and requirements for private developers to incorporate public art into their projects. Capital Stream: This stream addresses the allocation of capital funds for public art projects within municipal developments. Next Steps: Finalize the draft policy incorporating feedback from internal stakeholders. Schedule a presentation to the council for policy endorsement. Develop an implementation plan to ensure smooth execution post-endorsement.
Conduct an Arts, Culture, Events & Heritage Services Review	12/15/25	Conduct an Arts, Culture, Events & Heritage Services Review	12/15/25	City of Maple Ridge Corporate Plan	City of Maple Ridge Corporate Plan	Deliverables of the service review include: Conducting a needs assessment Analyzing current service provision, operating models, partnership agreements, funding opportunities and use of facility and program spaces for these programs. The results of the data collection and analysis will be provided in a final report and is anticipated to include recommendations that will inform a refresh to Maple Ridge's Walking Together Culture Plan. Public engagement will be a key part of this work to assess the community's satisfaction with the current services and programs and what the City should consider for future programming. Public engagement is anticipated to launch in May 2025. The tendering process to procure a qualified consulting firm has been completed and the contract awarded. Therefore, the date has been extended to allow for completion by the end of 2025.
Objectives Ensure the safety and enhance the well-being of residents
Develop a Community Safety Action Plan	6/30/26	Develop a Community Safety Action Plan	2/28/25	City of Maple Ridge Corporate Plan	City of Maple Ridge Corporate Plan	A plan has now been created, with the next step now focusing on developing an approach to operationalize the plan prior to finalization.
Complete a de-integration transition plan for Ridge Meadows RCMP	4/1/26	Complete a de-integration transition plan for Ridge Meadows RCMP	1/30/26	City of Maple Ridge Corporate Plan	City of Maple Ridge Corporate Plan	The Ridge Meadows RCMP de-integration project is progressing as planned, with Maple Ridge and Pitt Meadows set to establish autonomous police detachments by Spring 2026. A steering committee has been formed to oversee the project, ensuring key tasks and timelines are met. Additionally, a working group has been established to manage the separation of all police files. Work continues to advance on schedule, and further updates will be provided as the project evolves.
Strengthen the capacity of Fire Services to support a rapidly growing community by conducting a staffing model assessment, optimizing reporting structures for efficient service delivery, and implementing a comprehensive succession planning model.	12/31/25	Conduct Staffing Model Assessment	12/31/25	City of Maple Ridge Corporate Plan	City of Maple Ridge Corporate Plan	This work involves assessing the future use of "Paid, on Call" Firefighters to augment full time regular staff. The Fire Service will conduct a study to determine the future use of Paid on Call firefighters in the staffing model. The study will likely start with focused data collection and analysis over a set period to fill existing knowledge gaps. A working group will be appointed to consider the staffing model and identify specific needs and identify future roles for Paid on Call firefighters. the report of the working group will inform future year budget and staffing plans.
		Optimize Reporting Structures	12/31/25	City of Maple Ridge Corporate Plan	City of Maple Ridge Corporate Plan	The fire service is working to implement a new organization chart that better supports the delivery of fire department services. The organization chart will further clarify role and accountabilities and inform position descriptions and lateral (internal and external) accountabilities. This will optimize staffing of critical positions and reporting lines to support community safety and wellbeing.
		Implement Succession Planning Model	12/31/25	City of Maple Ridge Corporate Plan	City of Maple Ridge Corporate Plan	This work is focused on ensuring that attraction and retention of staff in the Fire and Emergency Program has a clear process and plan to support good succession planning as staff retire from service. The Fire Leadership Team and HR are planning to bring together a working group (including IAFF and management group representatives), to develop a succession plan based on existing practices and collective agreement considerations. Progress to confirm a model is expected in Q2, 2025. Once the model has been reviewed and confirmed, work will begin to implement the agreed model.
Undertake a social wellbeing pilot program to enhance service delivery to marginalized populations	6/30/26	Deliver a Social Wellbeing Pilot Program	6/30/26	City of Maple Ridge Corporate Plan	City of Maple Ridge Corporate Plan	Below are key updates that relate to immediate deliverables identified at the Social Planning Action Group meeting. Project Charter The Social Wellbeing Project Charter has been drafted. The goal of the project is to advance Council Strategic Priorities of a livable community; and, an engaged and healthy community. Communications Plan The communications planning process has begun, and will include brand development, webpage on the City website, media release, and social media assets. Integrated Data Platform An Integrated Data Dashboard is being developed to streamline information sharing and enhance collaborative efforts. Social Wellbeing Team A dedicated Social Wellbeing Team will be led by the newly appointed Manager of Community Safety and Wellbeing. The team includes representation from Bylaw & Community Safety, Community Planning, Recreation, and Intergovernmental Affairs. The Social Wellbeing Pilot represents a proactive approach to fostering community safety, social inclusion, and data-driven decision-making. The integration of diverse interest holders and structured planning methodologies ensures the success and sustainability of this initiative.
Objectives Foundational Initiatives for Engaged, Healthy Community
Foundational Initiatives for Engaged, Healthy Community	N/A	Contract with Community Safety Expert Consultants	12/31/24	City of Maple Ridge Corporate Plan	City of Maple Ridge Corporate Plan	Expert Community Safety Consultant agreement signed for 2025.
		Implement Heritage Grant Five-Year Pilot Program	6/30/25	City of Maple Ridge Corporate Plan	City of Maple Ridge Corporate Plan	The Heritage Grant Pilot Program stems from the 2013 Heritage Plan and is built on and further supported by the recently endorsed Heritage Plan 2024 - 2034 as identified under Goal 4: Support Community Conservation Action 4.3. The Heritage Grant Program is currently a pilot program intended to help conserve our community’s heritage by providing financial support for eligible heritage projects led by residents, organizations, and members of local First Nations. Applications for the pilot year of this program are currently under review.
		Develop Heritage Related Event connected to Maple Ridge 150	12/31/24	City of Maple Ridge Corporate Plan	City of Maple Ridge Corporate Plan	Completed
		Implement Overnight Security Services in Downtown Core	12/31/24	City of Maple Ridge Corporate Plan	City of Maple Ridge Corporate Plan	After the successful pilot that addressed concerns raised at the Downtown Maple Ridge Business Improvement Association Safety and Security Committee, City staff coordinated a continuation of the overnight security service with Westridge Security. There is now mobile security service 24 hours a day, with 8 hours contracted to the BIA, and 16 hours contracted by the City. The contract is currently being held by the Manager of Bylaw, Licensing and Community Safety.

Engaged, Healthy Community Completed Key Results

Key Results	KR End Date	Initiatives	Initiative End Date	Initiative Status Icon		Initiative External Update
Key Results	KR End Date	Initiatives	Initiative End Date	Q4-24	Q1-25	Q1-25
Objectives Provide a diversity of inclusive and accessible recreation opportunities
Conduct Recreation Facility Accessibility audit to Rick Hansen Guideline standards	4/30/25	Complete Recreation Facility Accessibilty Audit	4/30/25	City of Maple Ridge Corporate Plan	City of Maple Ridge Corporate Plan	Facility audits have been completed on the Maple Ridge Leisure Center and Planet Ice by the Rick Hansen Foundation in 2024. From this, $90,000 in funding is available for accessibility improvements. After discussions, review and accessing needs and priorities, the decision was made to use these funds to renovate the front counter area at the Maple Ridge Leisure Center as it is not fully accessible, equitable or inclusive to all users.
Ensure at least 70% of residents, as measured by households, have access to one free community event within a 15-minute walk of their home	12/31/24	Host 3 Rock the Block Events	12/31/24	City of Maple Ridge Corporate Plan	City of Maple Ridge Corporate Plan	The city hosted 2 Rock the Blocks in August. August 10 was held at Hammond Park and Aug 24 was rescheduled from June (due to weather) at Blaney Hamlet. Each event saw over 500+ Neighbours and visitors participating. There were food trucks, Kids Zone, DJ & dance tutorials, live music, and more. The Maple Ridge Musuem ran an engagement tent with games & education on the history of Maple Ridge and Katzie People in collaboration with the Katzie First Nations. MLA Lisa Beare joined the 2 events with an engagement tent giving away popcorn and other treats. Artist, Carly Bouwman, completed her 4th community engagement mural where residents were invited to help paint a large mural representing their neighborhood (north Maple Ridge). This mural is part of the larger MR150 public art project and will be unveiled on September 14. With the 3 Rock the Block locations and other free programming throughout the summer across Maple Ridge (including Hot Summer Nights at Firefighters Park and Music on the Wharf, and festivals at Memorial Peace Park) 67.64% of the population was 15 minutes walking distance of a free city sponsored event.
Increase participation in subsidized recreation programs by 10% through the development of City-specific criteria on financial access funding	12/31/24	Develop City-specific criteria on financial access funding	12/31/24	City of Maple Ridge Corporate Plan	City of Maple Ridge Corporate Plan	The initiative is now complete. As a result of this work, staff have taken the extra step and are developing a process to update financial access funding to the community that is in alignment with neighboring cities and aligns with the demographics (current and future) and needs of the city of Maple Ridge residents.
Objectives Build and celebrate community pride, strengthening community connections to foster a sense of belonging
Support the Maple Ridge 2024 BC Summer Games	10/31/24	Support the Maple Ridge 2024 BC Summer Games	10/31/24	City of Maple Ridge Corporate Plan	City of Maple Ridge Corporate Plan	The weekend of the Maple Ridge 2024 BC Summer Games wrapped up on July 21, 2024, however work remained to complete such administrative tasks such as inventorying the Summer Games equipment and preparing for transfer to the 2026 Winter Games in Trail-Rossland. The Board of Directors and City staff have now completed those tasks.
Develop and deliver four events to celebrate the 150th Anniversary of Maple Ridge	12/31/24	Maple Ridge 150 Celebration Events	12/31/24	City of Maple Ridge Corporate Plan	City of Maple Ridge Corporate Plan	On September 14, the City welcomed the region to celebrate Maple Ridge 150 with Our Neck of the Woods. Residents and visitors participated in Soar Over Maple Ridge Zip Line, Indigenous Makers Market, TransLink Car Free Street Party, activities for all ages, and 3 stages of live entertainment including mainstage with Dawn Pemberton, Aaron Pritchett and the Strumbellas. The Katzie First Nation provided a ceremonial opening at 12Noon in the bandstand.
Increase participation in City supported volunteer programs by 10%	6/30/24	Develop a Volunteer Retention Strategy for BC Summer Games Volunteers	6/30/24	City of Maple Ridge Corporate Plan	City of Maple Ridge Corporate Plan	Volunteer resource room at MRLC will start hosting drop-in hours in the Fall. Space will be hub for Rec Services, Events and Volunteer activations. Will support Our Neck of the Woods as Volunteer HQ.
Objectives Ensure the safety and enhance the well-being of residents
Operationalize Phase 1 of the Fire Master Plan	12/31/25	Fire Master Plan #17 Career Suppression Capacity	9/1/24	City of Maple Ridge Corporate Plan	City of Maple Ridge Corporate Plan
		Fire Master Plan #20 Prevention Branch	12/31/25	City of Maple Ridge Corporate Plan	City of Maple Ridge Corporate Plan
		Fire Master Plan # 3 Corporate Integration - 2025 continuation	12/31/24	City of Maple Ridge Corporate Plan	City of Maple Ridge Corporate Plan	Building strong corporate relationships with Fire and multiple CMR departments. Collaborating with Bylaws, Planning, Building, Legislative Services, IT, HR and RCMP to achieve corporate goals. Policies and bylaws have been evaluated and a successful transition of the response to burning complaints from Fire to Bylaws along with the record management of all burning permits has been completed. The same goes for the vacant boarded processes. The response has become streamlined with Bylaws now responding to vacant properties in the City. Year one complete. Smooth transition.
		Fire Master Plan # 8 Climate Change & # 28 Apparatus	12/31/24	City of Maple Ridge Corporate Plan	City of Maple Ridge Corporate Plan
		Fire Master Plan # 31 Emergency Program Resourcing	7/31/24	City of Maple Ridge Corporate Plan	City of Maple Ridge Corporate Plan	Successfully recruited a Corporate Emergency Program Manager. Engagement with Metro Vancouver has resumed with dialogue related to the Lower Fraser River Floodplains regional actions as well as Wildfire interface challenges.
		Fire Master Plan #24 New Fire Stations	10/31/24	City of Maple Ridge Corporate Plan	City of Maple Ridge Corporate Plan	Develop a Fire Facility plan that identifies current and future facility needs. The fire facility plan must consider life cycle planning, staffing methodologies, and land acquisition strategies for existing and future fire stations. The plan should be part of the City's facility capital planning and development processes.
Objectives Improve community engagement with the City
Establish a public participation and engagement framework	3/31/25	Develop and implement public engagement framework	3/31/25	City of Maple Ridge Corporate Plan	City of Maple Ridge Corporate Plan	Council officially approved the City’s new Community Engagement Framework and the updated Corporate Communications and Engagement Policy at the March 25 Council meeting. The newly adopted Community Engagement Framework is a guiding document for how the City invites and uses community input in decision-making. It was developed through two phases of community engagement, research, and best practices informed by the International Association for Public Participation (IAP2). The Framework and Policy were updated to reflect the public feedback. The Framework sets clear criteria for different levels of public participation and provides guidance on when, how, and why the City will engage. It also outlines how decisions are made, what informs those decisions, and how community input will be incorporated. The public feedback is also being incorporated into the City’s Engagement Toolkit, which provides staff with standardized tools and resources to support community engagement activities. The City will also enhance communications about upcoming opportunities for public input, including during the City’s annual business planning process and on key projects and initiatives.
Increase community activity on Engage MR by 20%	12/31/24	Increase community activity on Engage MR by 20%	12/31/24	City of Maple Ridge Corporate Plan	City of Maple Ridge Corporate Plan	In January 2023, the City launched Engage Maple Ridge, an online community engagement platform where residents can learn about City initiatives, have a say on decision making and connect with staff and neighbours on projects that matter to you.an online consultation platform to create a consistent, accessible, and user-friendly online engagement experience. In 2023, the City undertook 15 engagement projects. As of the end of March, the City has undertaken 7 engagement projects in 2024. In 2023, there was 15,800 visitors to the site with 2900 engaged visitors which means they participated, 6700 informed visitors, which means they viewed/visited a page and 11,900 aware visitors who visited at least one page. As of March 2024, there has been 16,300 visitors to the site, 3600 engaged visitors, 6700 informed visitors and 13,100 aware visitors.
Conduct a participatory budget pilot project	9/30/24	Conduct a participatory budget pilot project	9/30/24	City of Maple Ridge Corporate Plan	City of Maple Ridge Corporate Plan	Options proposed to Council on July 23 Workshop Council directed staff to not progress with the initiative due to existing priority projects This initiative will be removed from future reporting

Engaged, Healthy Community Priority Statement

We provide dynamic public spaces for our residents to engage with their community and maintain an active lifestyle. Our citizens are proud to be from Maple Ridge and celebrate our history and culture. Residents feel safe and supported by their community and municipal services

Initiative Status SnapshotEngaged, Healthy Community

Status Legend

Engaged, Healthy Community Completed Key Results

Initiative Status Snapshot
Engaged, Healthy Community