Liveable CommunityClimate LeadershipEngaged, Healthy CommunityDiversified, Thriving EconomyGovernanceCity of Maple Ridge Corporate Plan
Facilitate expanded housing diversity and supply, to promote attainabilityImprove mobility with safe, sustainable and effective transportation optionsDevelop infrastructure that positions the City to provide accessible and sustainable services while accommodating growthFoundational Initiatives for Liveable CommunityMitigate and adapt to the impacts of climate changeReduce municipal and community greenhouse gas emissions in alignment with adopted targetsEnhance and protect the health of our natural environmentFoundational Initiatives for Climate Leadership & Environmental StewardshipProvide a diversity of inclusive and accessible recreation opportunitiesBuild and celebrate community pride, strengthening community connections to foster a sense of belongingPromote a vibrant arts and culture communityEnsure the safety and enhance the well-being of residentsImprove community engagement with the CityFoundational Initiatives for Engaged, Healthy CommunityAttract, retain and expand business investment to diversify the tax base and increase local employmentExpand training and educational options in Maple Ridge to build a skilled workforce that attracts innovative businessesExplore and maximize tourism opportunities as a means to further diversify the local economyFoundational Initiatives for Diversified, Thriving EconomyIdentify and commit to opportunities for the City to move forward on a path of Truth and ReconciliationDeliver an exceptional customer experience across City servicesBe accountable to the public through open and responsive governanceEnsure the City is organizationally resilient, ready to adapt to a changing environmentEnsure organization and financial alignment to achieve Strategic Priorities and meet the needs of our growing communityFoundational Initiatives for Governance & Corporate Excellence
OKRCreate development application prioritization criteriaIncrease housing supply, as measured by permitted units, by 2.5%Secure 30 below market housing unitsIncrease the multi-unit housing portion of building stock by 4%Establish benchmark timelines for internal City processes and reviews within the development application processComplete alignment of CMR regulations and policies with Homes for People provincial strategyInclude a complete east to west AAA bike route from 240th to Maple Meadows station in the 5-year Capital PlanInstall 30 secure bike and micro-mobility lockers within the civic centre areaIncrease cycling network length by three kilometersUpdate funding strategy for asset replacement and maintenance building off existing funding policyDevelop an Asset Management StrategyEstablish servicing plans, including green infrastructure solutions, to service 3 key growth areasFoundational Initiatives for Liveable CommunityDevelop and adopt a Climate Action PlanDevelop and implement green infrastructure design and maintenance specifications, guidelines, and performance standardsDevelop a master plan for reducing the reliance on natural gas for all facilities and implement a solar energy projectDevelop framework for climate and resilience as a lens for City decision makingEnsure the City is green fleet ready for passenger vehicles & light-duty fleetEstablish an inventory and baseline of bio-diversity healthDevelop a strategy to manage the health of the McKenney Creek systemProtect and conserve 9 hectares of landComplete an Urban Forest Management StrategyFoundational Initiatives for Climate Leadership & Environmental StewardshipConduct Recreation Facility Accessibility audit to Rick Hansen Guideline standardsEnsure at least 70% of residents, as measured by households, have access to one free community event within a 15-minute walk of their homeIncrease participation in subsidized recreation programs by 10% through the development of City-specific criteria on financial access fundingConduct a Recreation Facility Feasibility StudySupport the Maple Ridge 2024 BC Summer GamesDevelop and deliver four events to celebrate the 150th Anniversary of Maple RidgeIncrease participation in City supported volunteer programs by 10%Implement Public Art streams to support the new Public Art Policy and HandbookInitiate, through partnership, a Museum Needs AssessmentDevelop a Community Safety Action PlanOperationalize Phase 1 of the Fire Master PlanComplete a de-integration transition plan for Ridge Meadows RCMPEstablish a public participation and engagement frameworkIncrease community activity on Engage MR by 20%Conduct a participatory budget pilot projectFoundational Initiatives for Engaged, Healthy CommunityComplete a Business Retention & Expansion (BR&E) Analysis and Implementation PlanDevelop an Incentive Strategy for New Business AttractionDevelop an Investment Attraction Strategy for targeted industries, including a value/supply chain strategyEnsure that the business licensing process and service delivery is capable of processing 20% more applications annuallyCreate a formal, collaborative partnership with a post-secondary institutionEstablish a collaborative Tech Hub to specifically nurture the growth of technologically inclined entrepreneursComplete a Labour Market and Gap AnalysisImplement a net promotor score for Adventure Hub, Urban Hot Spots, and Farm Fresh experiences , set the baseline, and improve by 20%Increase film-based tourism by 10%Develop an event attraction strategy for tourist-driven events aligned with community-based eventsFoundational Initiatives for Diversified, Thriving EconomyDevelop the City's Indigenous Relations and Engagement StrategyHost two Council relationship-building meetings with Katzie First Nation and Kwantlen First Nation leadershipDevelop and implement a strategy, including standards and principles, to provide exceptional customer experiencesDevelop an evaluation framework for ongoing customer experience assessmentEnsure that 75% of existing policies have been updated within the last 2 yearsImplement an Enterprise Performance Management system (EPM)Develop and implement an enhanced risk management programDevelop a records management programDevelop a business continuity programConduct one Emergency Operations Centre exerciseDeploy a continuous improvement program and conduct training with a cohort of staffDevelop an Intergovernmental Relations Strategy for relationship building and advocacy to advance key city prioritiesReview and consolidate City fees and charges into a single bylaw with annual review datesComplete a major Development Cost Charges reviewOptimize the City’s business and financial planning processFoundational Initiatives for Governance & Corporate Excellence
Update Housing StrategyCreate development application prioritization criteriaUpdate Housing Needs AssessmentConduct an incentive program feasibility assessmentDevelop pre-approved site plans for a range of housing unitsUpdate city-wide density bonusing programsIncrease staffing levels for business licensing processing Identify inclusionary zoning optionsDevelop concierge service to facilitate affordable housing developmentConduct wrap-around servicing assessment for the Lougheed Transit Corridor Area PlanReview parking and mobility requirements for transit-oriented areasComplete alignment of City of Maple Ridge regulations and policies with Homes for People provincial strategyEstablish benchmark timelines for Planning department processes and reviews within the development application processDesign and Develop Exempt Performance Management ProgramInclude a complete east to west AAA bike route from 240th to Maple Meadows station in the 5-year Capital PlanIncrease cycling network length by three kilometersInstall 30 secure bike and micro-mobility lockers within the civic centre areaUpdate funding strategy for asset replacement and maintenance building off existing funding policyEstablish servicing plans, including green infrastructure solutions, to service 3 key growth areasDevelop an Asset Management Strategy for the CityProvide update on Local Government Act - Bill 26Official Community Plan and Zoning Bylaw Update - Initial WorkDevelop a Climate Action PlanDevelop and implement green infrastructure design and maintenance specifications, guidelines, and performance standardsComplete Multi-Hazard Climate Risk and Vulnerability AssessmentConduct extreme temperature risk mapping analysisSecure Natural Resource Canada Zero Emissions Vehicle fundingDevelop master plan to reduce reliance on natural gas for all facilitiesImplement a solar energy project for a municipal facilityDevelop a framework for climate and resilience as a lens for City decision makingPhase 1: Install 20 Level 2 EV fleet chargersPhase 2: Install 20 Level-2 and 2 Level-3 EV fleet EV chargersDevelop an Urban Forest Management StrategyEstablish an inventory and baseline of bio-diversity healthDevelop a strategy to manage the health of the McKenney Creek systemDevelop City-specific criteria on financial access fundingHost 3 Rock the Block EventsComplete Recreation Facility Accessibilty AuditSupport the Maple Ridge 2024 BC Summer GamesConduct an aquatics feasibility study to contemplate a second aquatics facilityDevelop a Volunteer Retention Strategy for BC Summer Games VolunteersMaple Ridge 150 Celebration EventsInitiate a Museum Needs AssessmentTransition the Public Art guidelines into a policy for Council endorsementFire Master Plan #17 Career Suppression CapacityFire Master Plan #20 Prevention BranchFire Master Plan # 3 Corporate IntegrationFire Master Plan # 8 Climate Change & # 28 ApparatusComplete a de-integration transition plan for Ridge Meadows RCMPFire Master Plan # 31 Emergency Program ResourcingDevelop a Community Safety Action PlanIncrease community activity on Engage MR by 20%Develop and implement public engagement framework and toolkit.Conduct a participatory budget pilot projectContract with Community Safety Expert ConsultantsImplement Heritage Grant Five-Year Pilot ProgramDevelop Heritage Related Event connected to Maple Ridge 150Implement Overnight Security Services in Downtown CoreDevelop an Incentive Strategy for New Business AttractionComplete business license process and digital application reviewConduct investment attraction analysis and Implementation plan for targeted industriesDevelop business retention and expansion analysis and implementation planEstablish a collaborative Tech Hub to specifically nurture the growth of technologically inclined entrepreneursCollaborate with post-secondary institutions on feasibility study to develop and sustain program training that addresses workforce needsPre-work for: Creating a formalized partnership with a post secondary institutionConduct Labour Market Gap AnalysisElectrification of Railway Lot for film (Creative BC Reel Green Grant) and continued through BC hydro incentive offerImplement Net Promoter Score for Adventure Hub, Urban Hot Spots, and Farm Fresh Experiences with a set baseline and improve by 20% by the end of 2025Develop an Event Attraction Strategy for Tourist-driven Events Aligned with Community Based EventsComplete regulatory review of eco-tourism, adventure tourism and agri-tourism policiesImplement a circular economy program to re-purpose film set materialsFacilitate Downtown Revitalization InitiativesConduct Albion Industrial Land Use and Servicing AnalysisRefresh Agricultural PlanDevelop a Framework for Municipal Truth and ReconciliationParticipate in regular Council to Council meetings with Katzie and Kwantlen First Nations.Develop and implement a customer experience strategy and frameworkDevelop an evaluation framework for ongoing customer experience assessmentImplement an Enterprise Performance Management systemComplete a Policy ReviewDevelop the City's Intergovernmental Relations Strategy Develop a Risk Management framework to enable the development of a programFacilitate the development of a Business Continuity ProgramImplement a continuous improvement Centre of ExcellenceComplete development of a records management frameworkConduct one Emergency Operations Centre exerciseOptimize the City’s business and financial planning processMajor DCC AmendmentReview and consolidate Building Services Department feesReview and consolidate Soil Removal, Tree Protection and Highway & Traffic feesReview and consolidate Fire Protection, Cemetery, Water Service and Sewer Service feesReview Police Services Fees and ChargesUpdate Financial Sustainability PolicyProtect and conserve 9 hectares of landDesign, Develop and Implement Learning and Development FrameworkCommence Negotiations and Collective Bargaining with IAFF for 2022 onwardsCommence Negotiations and Collective Bargaining with CUPE for 2023 onwardsInitiate HRIS requirements gathering and feasibility studyDesign Occupational Health & Safety Strategic PlanHost one regional Leadership Summit in 2024Develop Archaeological Management Plan
Engaged, Healthy Community
City of Maple Ridge Corporate Plan

Engaged, Healthy Community Priority Statement

We provide dynamic public spaces for our residents to engage with their community and maintain an active lifestyle. Our citizens are proud to be from Maple Ridge and celebrate our history and culture. Residents feel safe and supported by their community and municipal services
Not Started

Initiative Status Snapshot
Engaged, Healthy Community

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Chart

Pie chart with 6 slices.
Initiative Status Snapshot (Chart Type: Pie) Plot Bands In Progress: 52.2% (12) Needs Attention: 0.0% (0) Under Review: 4.3% (1) Not Started: 4.3% (1) Complete: 39.1% (9) Not Updated: 0.0% (0)
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Status Legend

Symbol Name
In Progress
Needs Attention
Under Review
Not Started
Complete
Key Results
KR End Date
Initiatives
Initiative End Date
Initiative Status Icon
Initiative External Update
Q2-24
Q3-24
Q3-24
Objectives
In Progress
Provide a diversity of inclusive and accessible recreation opportunities
Not Defined
Conduct Recreation Facility Accessibility audit to Rick Hansen Guideline standards
4/30/25
Complete Recreation Facility Accessibilty Audit
4/30/25
In Progress
City of Maple Ridge Corporate Plan
In Progress
City of Maple Ridge Corporate Plan

We are happy to announce that the City of Maple Ridge received $90,000 from the Rick Hansen Foundation to ensure more accessible service for our customers and employees.  At this point we are investigating costs for upgrading our Leisure Centre Front Counter.   

Not Defined
Ensure at least 70% of residents, as measured by households, have access to one free community event within a 15-minute walk of their home
12/31/24
Host 3 Rock the Block Events
12/31/24
In Progress
City of Maple Ridge Corporate Plan
Complete
City of Maple Ridge Corporate Plan
Not Defined
Increase participation in subsidized recreation programs by 10% through the development of City-specific criteria on financial access funding
12/31/24
Develop City-specific criteria on financial access funding
12/31/24
Not Started
City of Maple Ridge Corporate Plan
In Progress
City of Maple Ridge Corporate Plan

Oct 7: A review and assessment have been performed on financial access funding provided by the City of Maple Ridge and any recommendations are in draft form to be presented to city leadership in mid-October

Objectives
Complete
Build and celebrate community pride, strengthening community connections to foster a sense of belonging
Not Defined
Conduct a Recreation Facility Feasibility Study
12/31/24
Conduct an aquatics feasibility study to contemplate a second aquatics facility
2/28/25
In Progress
City of Maple Ridge Corporate Plan
In Progress
City of Maple Ridge Corporate Plan

Through the first phase of community engagement, public feedback provided valuable data that along with a City of Maple Ridge specific service demand analysis and best practices review, was used to develop draft building concepts.  These concepts are currently being test-fitted on the Hammond Community Park site and aligned with additional technical analysis including archeological and traffic and parking assessments.   The second phase of community engagement, will seek the public's feedback on the proposed building concept at Hammond Community Park, and include high-level information related to the relocation of the baseball diamonds.   The community and user group engagement and feedback analysis is a key step in the preparation of the final and comprehensive feasibility study. 

Not Defined
Support the Maple Ridge 2024 BC Summer Games
10/31/24
Support the Maple Ridge 2024 BC Summer Games
10/31/24
In Progress
City of Maple Ridge Corporate Plan
In Progress
City of Maple Ridge Corporate Plan

Staff and the 2024 BC Summer Games Host Society are completing the final administrative tasks in preparing for the budget audit managed by the BC Games Society in late fall 2024.  This audit will ultimately 'wrap up the books,' and confirm the 2024 Maple Ridge Summer Games Legacy funds available for distribution to the community. The distribution will be facilitated by the 2024 Summer Games Legacy Committee, that will be formed in early 2025 and who will develop a funds allocation process and implement the process for distribution of legacy dollars to local organizations. 

Not Defined
Develop and deliver four events to celebrate the 150th Anniversary of Maple Ridge
12/31/24
Maple Ridge 150 Celebration Events
12/31/24
In Progress
City of Maple Ridge Corporate Plan
Complete
City of Maple Ridge Corporate Plan

On September 14, the City welcomed the region to celebrate Maple Ridge 150 with Our Neck of the Woods. Residents and visitors participated in Soar Over Maple Ridge Zip Line, Indigenous Makers Market, TransLink Car Free Street Party, activities for all ages, and 3 stages of live entertainment including mainstage with Dawn Pemberton, Aaron Pritchett and the Strumbellas. The Katzie First Nation provided a ceremonial opening at 12Noon in the bandstand.  

Complete
Increase participation in City supported volunteer programs by 10%
6/30/24
Develop a Volunteer Retention Strategy for BC Summer Games Volunteers
6/30/24
In Progress
City of Maple Ridge Corporate Plan
Complete
City of Maple Ridge Corporate Plan
Objectives
Not Defined
Promote a vibrant arts and culture community
Not Defined
Implement Public Art streams to support the new Public Art Policy and Handbook
12/31/24
Transition the Public Art guidelines into a policy for Council endorsement
12/31/24
In Progress
City of Maple Ridge Corporate Plan
In Progress
City of Maple Ridge Corporate Plan

Cross departmental collaboration ongoing. 

Not Defined
Initiate, through partnership, a Museum Needs Assessment
12/31/24
Initiate a Museum Needs Assessment
12/31/24
In Progress
City of Maple Ridge Corporate Plan
Under Review
City of Maple Ridge Corporate Plan

Under Review for a broader assessment in 2025.

Objectives
Not Defined
Ensure the safety and enhance the well-being of residents
Not Defined
Develop a Community Safety Action Plan
6/30/24
Develop a Community Safety Action Plan
7/1/25
In Progress
City of Maple Ridge Corporate Plan
In Progress
City of Maple Ridge Corporate Plan

City Staff supported the work of the consultant who drafted the Community Safety Action Plan report.

Bylaw, Police, and Fire attended engagement sessions and shared their feedback.

 

Not Defined
Operationalize Phase 1 of the Fire Master Plan
12/31/25
Fire Master Plan #17 Career Suppression Capacity
9/1/24
In Progress
City of Maple Ridge Corporate Plan
In Progress
City of Maple Ridge Corporate Plan

Recruitment for the additional Suppression FF's is complete. Written tests have been completed as has the endurance/skills assessment components. Panel interviews have been completed and for those candidates moving forward, they were scheduled for ride-a-longs and finally an interview with the Fire Chief. 11 Suppression firefighter positions were filled (7 from the POC ranks) and are currently being onboarded through an 8-week training regiment..

These additional 11 FF's will result in the city having a second fire unit available to respond from Fire Hall 1. Expected date November 17th.

Fire Master Plan #20 Prevention Branch
12/31/24
In Progress
City of Maple Ridge Corporate Plan
In Progress
City of Maple Ridge Corporate Plan

Posted two positions in order to support Community Risk Reduction initiatives related to Prevention and Public Education.  Final interview with the Fire Chief scheduled for early September.Working through final stage with HR for job offers.

Fire Master Plan # 3 Corporate Integration
12/31/24
In Progress
City of Maple Ridge Corporate Plan
Complete
City of Maple Ridge Corporate Plan

Buidling strong corporate relationships with Fire and multiple CMR departments. Collaborating with Bylaws, Planning, Legislative Services, IT, HR and RCMP to achieve corporate goals.  

Fire Master Plan # 8 Climate Change & # 28 Apparatus
12/31/24
In Progress
City of Maple Ridge Corporate Plan
In Progress
City of Maple Ridge Corporate Plan

Moving forward on the research and planning towards the implementation of an EV emergency response Light Rescue unit, and in the process of installing the electrical infrastructure.

Currently designing and outfitting the vehicle for emergency use.

Exploring the option of replacing one of the Command vehicles with a Hybrid model.

 

 

Fire Master Plan # 31 Emergency Program Resourcing
12/31/24
Complete
City of Maple Ridge Corporate Plan
Complete
City of Maple Ridge Corporate Plan
Not Defined
Complete a de-integration transition plan for Ridge Meadows RCMP
9/30/26
Complete a de-integration transition plan for Ridge Meadows RCMP
1/30/26
Not Started
City of Maple Ridge Corporate Plan
In Progress
City of Maple Ridge Corporate Plan
  • A steering committee and working group have been started
  • Standard Operating Procedures and file management transition systems are in development
  • Plan development is 35% complete
Objectives
Not Defined
Improve community engagement with the City
Not Defined
Establish a public participation and engagement framework
12/31/24
Develop and implement public engagement framework and toolkit.
3/31/25
In Progress
City of Maple Ridge Corporate Plan
In Progress
City of Maple Ridge Corporate Plan

The City of Maple Ridge is developing a Framework to meet the City’s Strategic Goal of improving community engagement. Work on the engagement framework is underway, with additional engagement taking place over the fall, but the end date is delayed by one quarter due to unplanned strategic communications work in 2024.  The current anticipated end date is March 2025.

Not Defined
Increase community activity on Engage MR by 20%
12/31/24
Increase community activity on Engage MR by 20%
12/31/24
Complete
City of Maple Ridge Corporate Plan
Complete
City of Maple Ridge Corporate Plan
Not Defined
Conduct a participatory budget pilot project
9/30/24
Conduct a participatory budget pilot project
9/30/24
In Progress
City of Maple Ridge Corporate Plan
Complete
City of Maple Ridge Corporate Plan
  • Options proposed to Council on July 23 Workshop
  • Council directed staff to not progress with the initiative due to existing priority projects
  • This initiative will be removed from future reporting
Objectives
Not Defined
Foundational Initiatives for Engaged, Healthy Community
Not Defined
Foundational Initiatives for Engaged, Healthy Community
N/A
Contract with Community Safety Expert Consultants
12/31/24
Complete
City of Maple Ridge Corporate Plan
Complete
City of Maple Ridge Corporate Plan
Implement Heritage Grant Five-Year Pilot Program
12/31/24
In Progress
City of Maple Ridge Corporate Plan
In Progress
City of Maple Ridge Corporate Plan

The Heritage Grant Pilot Program stems from the 2013 Heritage Plan and is built on and further supported by the recently endorsed Heritage Plan 2024 - 2034 as identified under Goal 4: Support Community Conservation Action 4.3. The 2024-2025 season is anticipated to be the inaugural launch of the Heritage Grant Pilot Program. 

Develop Heritage Related Event connected to Maple Ridge 150
12/31/24
Not Started
City of Maple Ridge Corporate Plan
Not Started
City of Maple Ridge Corporate Plan
Implement Overnight Security Services in Downtown Core
12/31/24
Complete
City of Maple Ridge Corporate Plan
Complete
City of Maple Ridge Corporate Plan