Liveable CommunityClimate LeadershipEngaged, Healthy CommunityDiversified, Thriving EconomyGovernanceCity of Maple Ridge Corporate PlanCity of Maple Ridge Corporate PlanCity of Maple Ridge Corporate PlanCity of Maple Ridge Corporate PlanCity of Maple Ridge Corporate Plan
Facilitate expanded housing diversity and supply, to promote attainabilityImprove mobility with safe, sustainable and effective transportation optionsDevelop infrastructure that positions the City to provide accessible and sustainable services while accommodating growthFoundational Initiatives for Liveable CommunityMitigate and adapt to the impacts of climate changeReduce municipal and community greenhouse gas emissions in alignment with adopted targetsEnhance and protect the health of our natural environmentFoundational Initiatives for Climate Leadership & Environmental StewardshipProvide a diversity of inclusive and accessible recreation opportunitiesBuild and celebrate community pride, strengthening community connections to foster a sense of belongingPromote a vibrant arts and culture communityEnsure the safety and enhance the well-being of residentsImprove community engagement with the CityFoundational Initiatives for Engaged, Healthy CommunityAttract, retain and expand business investment to diversify the tax base and increase local employmentExpand training and educational options in Maple Ridge to build a skilled workforce that attracts innovative businessesExplore and maximize tourism opportunities as a means to further diversify the local economyFoundational Initiatives for Diversified, Thriving EconomyIdentify and commit to opportunities for the City to move forward on a path of Truth and ReconciliationDeliver an exceptional customer experience across City servicesBe accountable to the public through open and responsive governanceEnsure the City is organizationally resilient, ready to adapt to a changing environmentEnsure organization and financial alignment to achieve Strategic Priorities and meet the needs of our growing communityFoundational Initiatives for Governance & Corporate Excellence
OKRCreate development application prioritization criteriaIncrease housing supply, as measured by permitted units, by 2.5%Secure 30 below market housing unitsIncrease the multi-unit housing portion of building stock by 4%Establish benchmark timelines for internal City processes and reviews within the development application processComplete alignment of CMR regulations and policies with Homes for People provincial strategyInclude a complete east to west AAA bike route from 240th to Maple Meadows station in the 5-year Capital PlanInstall 30 secure bike and micro-mobility lockers within the civic centre areaIncrease cycling network length by three kilometersUpdate funding strategy for asset replacement and maintenance building off existing funding policyDevelop an Asset Management StrategyEstablish servicing plans, including green infrastructure solutions, to service 3 key growth areasFoundational Initiatives for Liveable CommunityDevelop and adopt a Climate Action PlanDevelop and implement green infrastructure design and maintenance specifications, guidelines, and performance standardsDevelop a master plan for reducing the reliance on natural gas for all facilities and implement a solar energy projectDevelop framework for climate and resilience as a lens for City decision makingEnsure the City is green fleet ready for passenger vehicles & light-duty fleetEstablish an inventory and baseline of bio-diversity healthDevelop a strategy to manage the health of the McKenney Creek systemProtect and conserve 9 hectares of landComplete an Urban Forest Management StrategyFoundational Initiatives for Climate Leadership & Environmental StewardshipConduct Recreation Facility Accessibility audit to Rick Hansen Guideline standardsEnsure at least 70% of residents, as measured by households, have access to one free community event within a 15-minute walk of their homeIncrease participation in subsidized recreation programs by 10% through the development of City-specific criteria on financial access fundingConduct a Recreation Facility Feasibility StudySupport the Maple Ridge 2024 BC Summer GamesDevelop and deliver four events to celebrate the 150th Anniversary of Maple RidgeIncrease participation in City supported volunteer programs by 10%Implement Public Art streams to support the new Public Art Policy and HandbookInitiate, through partnership, a Museum Needs AssessmentDevelop a Community Safety Action PlanOperationalize Phase 1 of the Fire Master PlanComplete a de-integration transition plan for Ridge Meadows RCMPEstablish a public participation and engagement frameworkIncrease community activity on Engage MR by 20%Conduct a participatory budget pilot projectFoundational Initiatives for Engaged, Healthy CommunityComplete a Business Retention & Expansion (BR&E) Analysis and Implementation PlanDevelop an Incentive Strategy for New Business AttractionDevelop an Investment Attraction Strategy for targeted industries, including a value/supply chain strategyEnsure that the business licensing process and service delivery is capable of processing 20% more applications annuallyCreate a formal, collaborative partnership with a post-secondary institutionEstablish a collaborative Tech Hub to specifically nurture the growth of technologically inclined entrepreneursComplete a Labour Market and Gap AnalysisImplement a net promotor score for Adventure Hub, Urban Hot Spots, and Farm Fresh experiences , set the baseline, and improve by 20%Increase film-based tourism by 10%Develop an event attraction strategy for tourist-driven events aligned with community-based eventsFoundational Initiatives for Diversified, Thriving EconomyDevelop the City's Indigenous Relations and Engagement StrategyHost two Council relationship-building meetings with Katzie First Nation and Kwantlen First Nation leadershipDevelop and implement a strategy, including standards and principles, to provide exceptional customer experiencesDevelop an evaluation framework for ongoing customer experience assessmentEnsure that 75% of existing policies have been updated within the last 2 yearsImplement an Enterprise Performance Management system (EPM)Develop and implement an enhanced risk management programDevelop a records management programDevelop a business continuity programConduct one Emergency Operations Centre exerciseDeploy a continuous improvement program and conduct training with a cohort of staffDevelop an Intergovernmental Relations Strategy for relationship building and advocacy to advance key city prioritiesReview and consolidate City fees and charges into a single bylaw with annual review datesComplete a major Development Cost Charges reviewOptimize the City’s business and financial planning processFoundational Initiatives for Governance & Corporate Excellence
Update Housing StrategyCreate development application prioritization criteriaUpdate Housing Needs AssessmentConduct an incentive program feasibility assessmentDevelop pre-approved site plans for a range of housing unitsUpdate city-wide density bonusing programsIncrease staffing levels for business licensing processing Identify inclusionary zoning optionsDevelop concierge service to facilitate affordable housing developmentConduct wrap-around servicing assessment for the Lougheed Transit Corridor Area PlanReview parking and mobility requirements for transit-oriented areasComplete alignment of City of Maple Ridge regulations and policies with Homes for People provincial strategyEstablish benchmark timelines for Planning department processes and reviews within the development application processDesign and Develop Exempt Performance Management ProgramInclude a complete east to west AAA bike route from 240th to Maple Meadows station in the 5-year Capital PlanIncrease cycling network length by three kilometersInstall 30 secure bike and micro-mobility lockers within the civic centre areaUpdate funding strategy for asset replacement and maintenance building off existing funding policyEstablish servicing plans, including green infrastructure solutions, to service 3 key growth areasDevelop an Asset Management Strategy for the CityProvide update on Local Government Act - Bill 26Official Community Plan and Zoning Bylaw Update - Initial WorkDevelop a Climate Action PlanDevelop and implement green infrastructure design and maintenance specifications, guidelines, and performance standardsComplete Multi-Hazard Climate Risk and Vulnerability AssessmentConduct extreme temperature risk mapping analysisSecure Natural Resource Canada Zero Emissions Vehicle fundingDevelop master plan to reduce reliance on natural gas for all facilitiesImplement a solar energy project for a municipal facilityDevelop a framework for climate and resilience as a lens for City decision makingPhase 1: Install 20 Level 2 EV fleet chargersPhase 2: Install 20 Level-2 and 2 Level-3 EV fleet EV chargersDevelop an Urban Forest Management StrategyEstablish an inventory and baseline of bio-diversity healthDevelop a strategy to manage the health of the McKenney Creek systemDevelop City-specific criteria on financial access fundingHost 3 Rock the Block EventsComplete Recreation Facility Accessibilty AuditSupport the Maple Ridge 2024 BC Summer GamesConduct an aquatics feasibility study to contemplate a second aquatics facilityDevelop a Volunteer Retention Strategy for BC Summer Games VolunteersMaple Ridge 150 Celebration EventsInitiate a Museum Needs AssessmentTransition the Public Art guidelines into a policy for Council endorsementFire Master Plan #17 Career Suppression CapacityFire Master Plan #20 Prevention BranchFire Master Plan # 3 Corporate IntegrationFire Master Plan # 8 Climate Change & # 28 ApparatusComplete a de-integration transition plan for Ridge Meadows RCMPFire Master Plan # 31 Emergency Program ResourcingDevelop a Community Safety Action PlanIncrease community activity on Engage MR by 20%Develop and implement public engagement framework and toolkit.Conduct a participatory budget pilot projectContract with Community Safety Expert ConsultantsImplement Heritage Grant Five-Year Pilot ProgramDevelop Heritage Related Event connected to Maple Ridge 150Implement Overnight Security Services in Downtown CoreDevelop an Incentive Strategy for New Business AttractionComplete business license process and digital application reviewConduct investment attraction analysis and Implementation plan for targeted industriesDevelop business retention and expansion analysis and implementation planEstablish a collaborative Tech Hub to specifically nurture the growth of technologically inclined entrepreneursCollaborate with post-secondary institutions on feasibility study to develop and sustain program training that addresses workforce needsPre-work for: Creating a formalized partnership with a post secondary institutionConduct Labour Market Gap AnalysisElectrification of Railway Lot for film (Creative BC Reel Green Grant) and continued through BC hydro incentive offerImplement Net Promoter Score for Adventure Hub, Urban Hot Spots, and Farm Fresh Experiences with a set baseline and improve by 20% by the end of 2025Develop an Event Attraction Strategy for Tourist-driven Events Aligned with Community Based EventsComplete regulatory review of eco-tourism, adventure tourism and agri-tourism policiesImplement a circular economy program to re-purpose film set materialsFacilitate Downtown Revitalization InitiativesConduct Albion Industrial Land Use and Servicing AnalysisRefresh Agricultural PlanDevelop a Framework for Municipal Truth and ReconciliationFacilitate regular Council to Council meetings with Katzie and Kwantlen First Nations.Develop and implement a customer experience strategy and frameworkDevelop an evaluation framework for ongoing customer experience assessmentImplement an Enterprise Performance Management systemComplete a Policy ReviewDevelop the City's Intergovernmental Relations Strategy Develop a Risk Management framework to enable the development of a programFacilitate the development of a Business Continuity ProgramImplement a continuous improvement Centre of ExcellenceComplete development of a records management frameworkConduct one Emergency Operations Centre exerciseOptimize the City’s business and financial planning processMajor DCC AmendmentReview and consolidate Building Services Department feesReview and consolidate Soil Removal, Tree Protection and Highway & Traffic feesReview and consolidate Fire Protection, Cemetery, Water Service and Sewer Service feesReview Police Services Fees and ChargesUpdate Financial Sustainability PolicyProtect and conserve 9 hectares of landDesign, Develop and Implement Leadership Learning and Development StrategyCommence Negotiations and Collective Bargaining with IAFF for 2022 onwardsCommence Negotiations and Collective Bargaining with CUPE for 2023 onwardsDesign and Develop an Overarching Resourcing PlanInitiate HRIS requirements gathering and feasibility studyDesign Occupational Health & Safety Strategic PlanHost one regional Leadership Summit in 2024Develop Archaeological Management Plan
Engaged, Healthy Community
City of Maple Ridge Corporate Plan

Engaged, Healthy Community Priority Statement

We provide dynamic public spaces for our residents to engage with their community and maintain an active lifestyle. Our citizens are proud to be from Maple Ridge and celebrate our history and culture. Residents feel safe and supported by their community and municipal services
Not Started

Initiative Status Snapshot
Engaged, Healthy Community

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Chart

Pie chart with 6 slices.
Initiative Status Snapshot (Chart Type: Pie) Plot Bands In Progress: 69.6% (16) Needs Attention: 0.0% (0) Under Review: 0.0% (0) Not Started: 13.0% (3) Complete: 17.4% (4) Not Updated: 0.0% (0)
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Status Legend

Symbol Name
In Progress
Needs Attention
Under Review
Not Started
Complete
Key Results
KR End Date
Initiatives
Initiative End Date
Initiative Status Icon
Initiative External Update
Q1-24
Q2-24
Q2-24
Objectives
Not Defined
Provide a diversity of inclusive and accessible recreation opportunities
In Progress
Conduct Recreation Facility Accessibility audit to Rick Hansen Guideline standards
12/31/24
Complete Recreation Facility Accessibilty Audit
12/31/24
Not Started
City of Maple Ridge Corporate Plan
In Progress
City of Maple Ridge Corporate Plan
  • Facility evaluation complete
  • Three areas identified for Rick Hansen funding prioritization include:
    • Front counter of Maple Ridge Leisure Centre
    • Emergency system visibility enhancements to Maple Ridge Leisure Centre
    • Improved parking areas at Maple Ridge Leisure Centre and City Hall
In Progress
Ensure at least 70% of residents, as measured by households, have access to one free community event within a 15-minute walk of their home
12/31/24
Host 3 Rock the Block Events
12/31/24
In Progress
City of Maple Ridge Corporate Plan
In Progress
City of Maple Ridge Corporate Plan

Due to safety concerns regarding a forecast of lightning. Rock the Block Date #2 - Silver Valley has been rescheduled to return to Blaney Hamlet Park on August 24th. 

Not Started
Increase participation in subsidized recreation programs by 10% through the development of City-specific criteria on financial access funding
12/31/24
Develop City-specific criteria on financial access funding
12/31/24
Not Started
City of Maple Ridge Corporate Plan
Not Started
City of Maple Ridge Corporate Plan
Objectives
Not Defined
Build and celebrate community pride, strengthening community connections to foster a sense of belonging
In Progress
Conduct a Recreation Facility Feasibility Study
12/31/24
Conduct an aquatics feasibility study to contemplate a second aquatics facility
12/31/24
In Progress
City of Maple Ridge Corporate Plan
In Progress
City of Maple Ridge Corporate Plan

The Phase 1 Engagement Summary was released in April 2024, and provided in-depth information on the public's needs and wants for recreation facility amenities and services.  These results along with the service demand analysis and the ongoing progression of technical studies has significantly influenced the thoughtful planning and development of building site concept plans.  It is these plans that will provide further details into the shaping of a new recreation facility at Hammond Community Park.  The technical analysis including archeological, geotechnical and traffic and parking assessments, along with the building design concepts will be shared with the public in a second round of community engagement in September 2024. 

A parallel project that will emerge should the Recreation Facility Feasibility Study progress to the next stages in late 2024, is the relocation of the baseball diamonds currently at Hammond Community Park.  Staff are in the preliminary stages of planning for this relocation. 

 

In Progress
Support the Maple Ridge 2024 BC Summer Games
10/31/24
Support the Maple Ridge 2024 BC Summer Games
10/31/24
In Progress
City of Maple Ridge Corporate Plan
In Progress
City of Maple Ridge Corporate Plan

The Summer Games Board of Directors are closing in on the final weeks of planning and preparations for the 2024 BC Summer Games in mid-July.
Volunteer recruitment continues to be a large focus, as is scheduling and training of the 1000+volunteers that will help with the Games. Numerous logistical plans are in near completed and are being tested in advance of the Games weekend and adjusted as needed. Designated venue sites for sport and not-sport events are receiving their final finishing touches in preparation of hosting over 3000 participants. 

Public communications and promotions, both print and online, have increased this month as the organizing committee launches some key initiatives such as the merchandise store, designs for the participant badges and lanyards, design and production of volunteer uniforms, and development of the recognition signs that will be placed across Maple Ridge, highlighting the numerous sponsors and supporters that have contributed to the planning and anticipated success of the 2024 Summer Games. 

Detailed planning continues for the Opening Ceremony celebration that will welcome 8000 participants and spectators to Albion Sports Complex the evening of July 18th.  The opening ceremonies requires involvement by nearly all 14 Summer Games planning areas and will be the largest City celebration in one spot, at one time in many years.  

In Progress
Develop and deliver four events to celebrate the 150th Anniversary of Maple Ridge
12/31/24
Maple Ridge 150 Celebration Events
12/31/24
In Progress
City of Maple Ridge Corporate Plan
In Progress
City of Maple Ridge Corporate Plan

Building marketing and branding assets for release in July leading up to and following BC Summer Games. Internal staff education campaign on MR150 and Our Neck of the Woods. 

Inclusion of MR150 activations within community events including Multiculturalism Day, National Indigenous Peoples Day, and Pride in the Park. 

In Progress
Increase participation in City supported volunteer programs by 10%
6/30/24
Develop a Volunteer Retention Strategy for BC Summer Games Volunteers
6/30/24
Not Started
City of Maple Ridge Corporate Plan
In Progress
City of Maple Ridge Corporate Plan

Staff are working through finalizing the strategy for implementation starting in July.

 

Objectives
Not Defined
Promote a vibrant arts and culture community
In Progress
Implement Public Art streams to support the new Public Art Policy and Handbook
12/31/24
Transition the Public Art guidelines into a policy for Council endorsement
12/31/24
In Progress
City of Maple Ridge Corporate Plan
In Progress
City of Maple Ridge Corporate Plan

Cross departmental collaboration ongoing. 

In Progress
Initiate, through partnership, a Museum Needs Assessment
12/31/24
Initiate a Museum Needs Assessment
12/31/24
In Progress
City of Maple Ridge Corporate Plan
In Progress
City of Maple Ridge Corporate Plan

June 11 - Presentation by Historical Society to Council. 

Objectives
Not Defined
Ensure the safety and enhance the well-being of residents
In Progress
Develop a Community Safety Action Plan
6/30/24
Develop a Community Safety Action Plan
12/31/24
In Progress
City of Maple Ridge Corporate Plan
In Progress
City of Maple Ridge Corporate Plan

City Staff supported the work of the consultant who drafted the Community Safety Action Plan report.

Bylaw, Police, and Fire attended engagement sessions and shared their feedback.

In Progress
Operationalize Phase 1 of the Fire Master Plan
12/31/25
Fire Master Plan #17 Career Suppression Capacity
12/31/24
In Progress
City of Maple Ridge Corporate Plan
In Progress
City of Maple Ridge Corporate Plan

Recruitment for the additional Suppression FF's is currently at the testing phase. Written tests have been completed as has the endurance/skills assessment components. Panel interviews followed by ride-a-longs are being scheduled for candidates moving forward. 

These additional FF's will result in the city having a second due fire unit available to respond from Fire Hall 1

Fire Master Plan #20 Prevention Branch
12/31/24
In Progress
City of Maple Ridge Corporate Plan
In Progress
City of Maple Ridge Corporate Plan

Preparing to post two positions in order to support Community Risk Reduction initiatives related to Prevention and Public Education.  

Fire Master Plan # 3 Corporate Integration
12/31/24
In Progress
City of Maple Ridge Corporate Plan
In Progress
City of Maple Ridge Corporate Plan

Buidling strong corporate relationships with Fire and multiple CMR departments. Collaborating with Bylaws, Planning, Legislative Services, IT, HR and RCMP to achieve corporate goals.  

Fire Master Plan # 8 Climate Change & # 28 Apparatus
12/31/24
In Progress
City of Maple Ridge Corporate Plan
In Progress
City of Maple Ridge Corporate Plan

Moving forward on the research and planning towards the implementation of an EV emergency response Light Rescue unit which will require electrical infrastructure installation at Fire Hall 1.

Exploring the option of replacing one of the Command vehicles with a Hybrid model.

 

 

Fire Master Plan # 31 Emergency Program Resourcing
12/31/24
In Progress
City of Maple Ridge Corporate Plan
Complete
City of Maple Ridge Corporate Plan

Successfully recruited a Corporate Emergency Program Manager to start June 3. Engagement with Metro Vancouver has resumed with dialogue related to the Lower Fraser River Floodplains regional actions as well as Wildfire interface challenges.

Not Started
Complete a de-integration transition plan for Ridge Meadows RCMP
12/31/25
Complete a de-integration transition plan for Ridge Meadows RCMP
12/31/24
Not Started
City of Maple Ridge Corporate Plan
Not Started
City of Maple Ridge Corporate Plan
Objectives
Not Defined
Improve community engagement with the City
In Progress
Establish a public participation and engagement framework
12/31/24
Develop and implement public engagement framework and toolkit.
3/31/25
In Progress
City of Maple Ridge Corporate Plan
In Progress
City of Maple Ridge Corporate Plan

The City of Maple Ridge is developing a Framework to meet the City’s Strategic Goal of improving community engagement.

This Framework will serve as a guiding document to enhance community input in municipal decision-making processes. It will ensure that how, when, and why the City engages with the public is consistent, transparent, and accessible. It will also provide clear criteria for what level of public participation will be involved in decision-making. This will help ensure that residents are aware of the City’s public engagement processes and when they have an opportunity to share their feedback. 

The Community Engagement Framework project deliverables will include:  

  • A clear and consistent engagement process, including a defined City engagement delivery model based on industry best practices and in-house planning and delivery criteria.  
  • Community Engagement Policy supported by Council.  
  • Staff Engagement Guide, training, toolkit, and resources.  
  • Community education to inform the public about City decision-making processes, why they should engage, how their input is used, and how they can participate.  
Complete
Increase community activity on Engage MR by 20%
12/31/24
Increase community activity on Engage MR by 20%
12/31/24
Complete
City of Maple Ridge Corporate Plan
Complete
City of Maple Ridge Corporate Plan
In Progress
Conduct a participatory budget pilot project
9/30/24
Conduct a participatory budget pilot project
9/30/24
In Progress
City of Maple Ridge Corporate Plan
In Progress
City of Maple Ridge Corporate Plan
  • Background research complete
  • Scoping report to Council scheduled for July 23
  • Council direction will inform a draft guidebook for presentation in September
Objectives
Not Defined
Foundational Initiatives for Engaged, Healthy Community
Not Defined
Foundational Initiatives for Engaged, Healthy Community
N/A
Contract with Community Safety Expert Consultants
12/31/24
Complete
City of Maple Ridge Corporate Plan
Complete
City of Maple Ridge Corporate Plan

On December 21, 2023, Rob Thiessen and CAO Scott Hartman entered into a 12-month agreement for the provision of consulting services for the Community Social Safety Initiative.

Implement Heritage Grant Five-Year Pilot Program
12/31/24
In Progress
City of Maple Ridge Corporate Plan
In Progress
City of Maple Ridge Corporate Plan

The Heritage Grant Pilot Program stems from the 2013 Heritage Plan and is built on and further supported by the recently endorsed Heritage Plan 2024 - 2034 as identified under Goal 4: Support Community Conservation Action 4.3. The 2024-2025 season is anticipated to be the inaugural launch of the Heritage Grant Pilot Program. 

Develop Heritage Related Event connected to Maple Ridge 150
12/31/24
Not Started
City of Maple Ridge Corporate Plan
Not Started
City of Maple Ridge Corporate Plan
Implement Overnight Security Services in Downtown Core
12/31/24
Complete
City of Maple Ridge Corporate Plan
Complete
City of Maple Ridge Corporate Plan