Liveable CommunityClimate LeadershipEngaged, Healthy CommunityDiversified, Thriving EconomyGovernanceCity of Maple Ridge Corporate Plan
Facilitate expanded housing diversity and supply, to promote attainabilityImprove mobility with safe, sustainable and effective transportation optionsDevelop infrastructure that positions the City to provide accessible and sustainable services while accommodating growthFoundational Initiatives for Liveable CommunityMitigate and adapt to the impacts of climate changeReduce municipal and community greenhouse gas emissions in alignment with adopted targetsEnhance and protect the health of our natural environmentFoundational Initiatives for Climate Leadership & Environmental StewardshipProvide a diversity of inclusive and accessible recreation opportunitiesBuild and celebrate community pride, strengthening community connections to foster a sense of belongingPromote a vibrant arts and culture communityEnsure the safety and enhance the well-being of residentsImprove community engagement with the CityFoundational Initiatives for Engaged, Healthy CommunityAttract, retain and expand business investment to diversify the tax base and increase local employmentExpand training and educational options in Maple Ridge to build a skilled workforce that attracts innovative businessesExplore and maximize tourism opportunities as a means to further diversify the local economyFoundational Initiatives for Diversified, Thriving EconomyIdentify and commit to opportunities for the City to move forward on a path of Truth and ReconciliationDeliver an exceptional customer experience across City servicesBe accountable to the public through open and responsive governanceEnsure the City is organizationally resilient, ready to adapt to a changing environmentEnsure organization and financial alignment to achieve Strategic Priorities and meet the needs of our growing communityFoundational Initiatives for Governance & Corporate Excellence
OKRCreate development application prioritization criteriaIncrease housing stock, as measured by occupied units, by 1.2% (1,284 units) by Q3 2026Secure 30 below market housing unitsIncrease the multi-unit housing portion of building stock by 2% by Q4 2026Establish benchmark timelines for internal City processes and reviews within the development application processComplete alignment of CMR regulations and policies with Homes for People provincial strategyInclude a complete east to west AAA bike route from 240th to Maple Meadows station in the 5-year Capital PlanInstall 30 secure bike and micro-mobility lockers within the civic centre areaIncrease cycling network length by three kilometersUpdate funding strategy for asset replacement and maintenance building off existing funding policyDevelop an Asset Management StrategyEstablish servicing plans, including green infrastructure solutions, to service 3 key growth areasFoundational Initiatives for Liveable CommunityDevelop and adopt a Climate Action PlanDevelop and implement green infrastructure design and maintenance specifications, guidelines, and performance standardsDevelop a master plan for reducing the reliance on natural gas for all facilities and implement a solar energy projectDevelop framework for climate and resilience as a lens for City decision makingEnsure the City is green fleet ready for passenger vehicles & light-duty fleetEstablish an inventory and baseline of bio-diversity healthDevelop a strategy to manage the health of the McKenney Creek systemProtect and conserve 9 hectares of landComplete an Urban Forest Management StrategyFoundational Initiatives for Climate Leadership & Environmental StewardshipConduct Recreation Facility Accessibility audit to Rick Hansen Guideline standardsEnsure at least 70% of residents, as measured by households, have access to one free community event within a 15-minute walk of their homeIncrease participation in subsidized recreation programs by 10% through the development of City-specific criteria on financial access fundingConduct a Recreation Facility Feasibility StudySupport the Maple Ridge 2024 BC Summer GamesDevelop and deliver four events to celebrate the 150th Anniversary of Maple RidgeIncrease participation in City supported volunteer programs by 10%Implement Public Art streams to support the new Public Art Policy and HandbookConduct an Arts, Culture, Events & Heritage Services ReviewDevelop a Community Safety Action PlanOperationalize Phase 1 of the Fire Master PlanComplete a de-integration transition plan for Ridge Meadows RCMPEstablish a public participation and engagement frameworkIncrease community activity on Engage MR by 20%Conduct a participatory budget pilot projectFoundational Initiatives for Engaged, Healthy CommunityComplete a Business Retention & Expansion (BR&E) Analysis and Implementation PlanDevelop an Incentive Strategy for New Business AttractionDevelop an Investment Attraction Strategy for targeted industries, including a value/supply chain strategyEnsure that the business licensing process and service delivery is capable of processing 20% more applications annuallyCreate a formal, collaborative partnership with a post-secondary institutionEstablish a collaborative Tech Hub to specifically nurture the growth of technologically inclined entrepreneursComplete a Labour Market and Gap AnalysisImplement a net promotor score for Adventure Hub, Urban Hot Spots, and Farm Fresh experiences , set the baseline, and improve by 20%Increase film-based tourism by 10%Develop an event attraction strategy for tourist-driven events aligned with community-based eventsFoundational Initiatives for Diversified, Thriving EconomyDevelop the City's Indigenous Relations StrategyHost two Council relationship-building meetings with Katzie First Nation and Kwantlen First Nation leadershipDevelop and implement a strategy, including standards and principles, to provide exceptional customer experiencesDevelop an evaluation framework for ongoing customer experience assessmentEnsure that 75% of existing policies have been updated within the last 2 yearsImplement an Enterprise Performance Management system (EPM)Develop and implement an enhanced risk management programDevelop a records management programDevelop a business continuity programConduct one Emergency Operations Centre exerciseDeploy a continuous improvement program and conduct training with a cohort of staffDevelop an Intergovernmental Relations Strategy for relationship building and advocacy to advance key city prioritiesReview and consolidate City fees and charges into a single bylaw with annual review datesComplete a major Development Cost Charges reviewOptimize the City’s business and financial planning processFoundational Initiatives for Governance & Corporate ExcellenceStrengthen the capacity of Fire Services to support a rapidly growing community by conducting a staffing model assessment, optimizing reporting structures for efficient service delivery, and implementing a comprehensive succession planning model.Plant 750 trees by Q4 2026Undertake a social wellbeing pilot program to enhance service delivery to marginalized populations
Update Housing StrategyCreate development application prioritization criteriaUpdate Housing Needs AssessmentConduct an incentive program feasibility assessmentDevelop pre-approved site plans for a range of housing unitsUpdate city-wide density bonusing programsIncrease staffing levels for business licensing processing Identify inclusionary zoning optionsDevelop concierge service to facilitate affordable housing developmentConduct wrap-around servicing assessment for the Lougheed Transit Corridor Area PlanReview parking and mobility requirements for transit-oriented areasComplete alignment of City of Maple Ridge regulations and policies with Homes for People provincial strategyEstablish benchmark timelines for planning department processes and reviews within the development application processDesign, Develop & Pilot Exempt Performance Management ProgramInclude a complete east to west AAA bike route from 240th to Maple Meadows station in the 5-year Capital PlanIncrease cycling network length by three kilometersInstall 30 secure bike and micro-mobility lockers within the civic centre areaUpdate funding strategy for asset replacement and maintenance building off existing funding policyEstablish servicing plans, including green infrastructure solutions, to service 3 key growth areasDevelop an Asset Management Strategy for the CityProvide update on Local Government Act - Bill 26Official Community Plan and Zoning Bylaw Update - Initial WorkDevelop a Climate Action PlanDevelop and implement green infrastructure design and maintenance specifications, guidelines, and performance standardsComplete Multi-Hazard Climate Risk and Vulnerability AssessmentConduct extreme temperature risk mapping analysisSecure Natural Resource Canada Zero Emissions Vehicle fundingDevelop master plan to reduce reliance on natural gas for all facilitiesImplement a solar energy project for a municipal facilityDevelop a framework for climate and resilience as a lens for City decision makingPhase 1: Install 20 Level 2 EV fleet chargersPhase 2: Install 20 Level-2 and 2 Level-3 EV fleet EV chargersDevelop an Urban Forest Management StrategyEstablish an inventory and baseline of bio-diversity healthDevelop a strategy to manage the health of the McKenney Creek systemDevelop City-specific criteria on financial access fundingHost 3 Rock the Block EventsComplete Recreation Facility Accessibilty AuditSupport the Maple Ridge 2024 BC Summer GamesConduct an aquatics feasibility study to contemplate a second aquatics facilityDevelop a Volunteer Retention Strategy for BC Summer Games VolunteersMaple Ridge 150 Celebration EventsConduct an Arts, Culture, Events & Heritage Services ReviewTransition the Public Art guidelines into a policy for Council endorsementFire Master Plan #17 Career Suppression CapacityFire Master Plan #20 Prevention BranchFire Master Plan # 3 Corporate Integration - 2025 continuationFire Master Plan # 8 Climate Change & # 28 ApparatusComplete a de-integration transition plan for Ridge Meadows RCMPFire Master Plan # 31 Emergency Program ResourcingDevelop a Community Safety Action PlanIncrease community activity on Engage MR by 20%Develop and implement public engagement frameworkConduct a participatory budget pilot projectContract with Community Safety Expert ConsultantsImplement Heritage Grant Five-Year Pilot ProgramDevelop Heritage Related Event connected to Maple Ridge 150Implement Overnight Security Services in Downtown CoreDevelop an Incentive Strategy for new business attractionComplete business license process and digital application reviewConduct investment attraction analysis and Implementation plan for targeted industriesDevelop business retention and expansion analysis and implementation planEstablish a collaborative Tech Hub to specifically nurture the growth of technologically inclined entrepreneursCollaborate with post-secondary institutions on feasibility study to develop and sustain program training that addresses workforce needsPre-work for: Creating a formalized partnership with a post secondary institutionConduct Labour Market Gap AnalysisElectrification of Railway Lot for film (Creative BC Reel Green Grant) and continued through BC hydro incentive offerImplement Net Promoter Score for Adventure Hub, Urban Hot Spots, and Farm Fresh Experiences with a set baseline and improve by 20% by the end of 2025Develop an Event Attraction Strategy for Tourist-driven Events Aligned with Community Based EventsComplete regulatory review of eco-tourism, adventure tourism and agri-tourism policiesImplement a circular economy program to re-purpose film set materialsFacilitate Downtown Revitalization InitiativesConduct Albion Industrial Land Use and Servicing AnalysisRefresh Agricultural PlanDevelop an Indigenous Engagement and Protocol Framework Participate in regular Council to Council meetings with Katzie and Kwantlen First Nations.Develop a customer experience frameworkDevelop and implement a performance measurement framework to track customer service improvement over timeImplement an Enterprise Performance Management systemComplete a Policy ReviewDevelop the City's Intergovernmental Relations Strategy Develop and implement a corporate risk management framework Facilitate the development of a Business Continuity ProgramImplement a continuous improvement Centre of ExcellenceComplete development of a records management frameworkConduct one Emergency Operations Centre exerciseOptimize the City’s business and financial planning processDCC Bylaw Amendment Review and consolidate Building Services Department feesReview and consolidate Soil Removal, Tree Protection and Highway & Traffic feesReview and consolidate Fire Protection, Cemetery, Water Service and Sewer Service feesReview Police Services Fees and ChargesUpdate Financial Sustainability PolicyProtect and conserve 9 hectares of landDesign, Develop and Implement Learning and Development FrameworkCommence Negotiations and Collective Bargaining with IAFF for 2022 onwardsCommence Negotiations and Collective Bargaining with CUPE for 2023 onwardsInitiate HRIS requirements gathering and feasibility studyDesign Occupational Health & Safety Strategic PlanHost one regional Leadership Summit in 2024Seek funding and apply for tree planting grants to support tree planting effortsDevelop Archaeological Management PlanFire Master Plan #24 New Fire StationsParks - tree planting event with the communityUpdate bylaws, policies and the OCP to reflect the direction of the Urban Forest Management Strategy, starting with the Tree Protection and Management BylawConduct Staffing Model AssessmentOptimize Reporting StructuresImplement Succession Planning Model
Liveable Community
City of Maple Ridge Corporate Plan

Liveable Community Priority Statement

We continue to build Maple Ridge into a liveable community that meets the needs of our diverse residents, businesses and other stakeholders through community planning, transportation and infrastructure services that benefit and strengthen our City today and in the future
Not Started

Initiative Status Snapshot
Liveable Community

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Chart

Pie chart with 6 slices.
Initiative Status Snapshot (Chart Type: Pie) Plot Bands In Progress: 50.0% (10) Needs Attention: 0.0% (0) Under Review: 0.0% (0) Not Started: 5.0% (1) Complete: 45.0% (9) Not Updated: 0.0% (0)
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Status Legend

Symbol Status Title
  Key Result or Initiative in Progress

Key Result Partially Met - No Further Action

Key Result Fully Met - No Further Action

Initiative Complete

Initiative Under Review

Initiative Needs Attention

Key Result or Initiative Not Started

Key Result or Initiative Not Met
Key Results
KR End Date
Initiatives
Initiative End Date
Initiative Status Icon
Initiative External Update
Q4-24
Q1-25
Q1-25
Objectives
Not Defined
Facilitate expanded housing diversity and supply, to promote attainability
In Progress
Increase housing stock, as measured by occupied units, by 1.2% (1,284 units) by Q3 2026
9/30/26
Update Housing Strategy
9/30/24
Complete
City of Maple Ridge Corporate Plan
Complete
City of Maple Ridge Corporate Plan

The Housing Strategy report, prepared by Urban Matters, was received by Council for information on Sep 24, 2024. Key priorities and next steps would be discussed at a Council Workshop in Q4 2024 for Council's inputs.

Update Housing Needs Assessment
9/30/24
Complete
City of Maple Ridge Corporate Plan
Complete
City of Maple Ridge Corporate Plan

Council has endorsed the updated interim Housing Needs Report on Sep 10, 2024, required by provincial legislation or municipalities to complete by end of 2024.

Conduct an incentive program feasibility assessment
12/31/25
In Progress
City of Maple Ridge Corporate Plan
In Progress
City of Maple Ridge Corporate Plan

This project is ongoing. An assessment of the various possible incentives is underway to better address current and projected housing needs outlined in the 2024 Housing Needs report. Staff will bring forward recommendations to Council later in 2025 regarding potential incentives that are likely to lead to increases in housing stock. 

Develop pre-approved site plans for a range of housing units
4/30/25
In Progress
City of Maple Ridge Corporate Plan
In Progress
City of Maple Ridge Corporate Plan

A 'Standardized Housing Design Catalogue' was released by the Province in September 2024 to encourage gentle density. Work is underway to develop site plans that are appropriate for the Maple Ridge context. This includes options other than lane-way houses as this model is not consistent with Maple Ridge neighbourhood configurations within Area Plans. 

Update city-wide density bonusing programs
6/30/25
In Progress
City of Maple Ridge Corporate Plan
In Progress
City of Maple Ridge Corporate Plan

An update of the various density bonus incentives is underway to ensure they are consistent with new provincial legislations and to better meet current and projected housing needs in the 2024 Housing Needs report.

In Progress
Secure 30 below market housing units
12/31/25
Identify inclusionary zoning options
12/31/25
In Progress
City of Maple Ridge Corporate Plan
In Progress
City of Maple Ridge Corporate Plan

The feasibility, scope and applicability of inclusionary zoning in key growth areas in Maple Ridge are being studied and recommendations will be brought forward in late 2025 for consideration to inform future planning decisions. 

Develop concierge service to facilitate affordable housing development
4/15/25
In Progress
City of Maple Ridge Corporate Plan
Complete
City of Maple Ridge Corporate Plan

Work on the Concierge Program pilot model is now completed. Work is now underway for roll out of the pilot project. The Concierge Program will work with a limited number of qualified developers/builders in the pilot to provide focused support to move projects through each stage of the permitting and approval process to address information gaps and improve efficiency of the approvals process for projects that address priorities for housing in the community. 

In Progress
Increase the multi-unit housing portion of building stock by 2% by Q4 2026
12/31/26
Conduct wrap-around servicing assessment for the Lougheed Transit Corridor Area Plan
12/31/25
In Progress
City of Maple Ridge Corporate Plan
In Progress
City of Maple Ridge Corporate Plan

The Lougheed Transit Corridor Area Plan is being actively reviewed in collaboration with Translink. The City depends on factors within Translink's control to inform servicing plans.  Updated servicing plans will be brought forward as they are completed. 

Review parking and mobility requirements for transit-oriented areas
6/23/25
In Progress
City of Maple Ridge Corporate Plan
In Progress
City of Maple Ridge Corporate Plan

The City's Off-Street Parking and Loading Bylaw is under comprehensive review, and will be back before Council in Q2 2025. 

In Progress
Establish benchmark timelines for internal City processes and reviews within the development application process
12/31/25
Establish benchmark timelines for planning department processes and reviews within the development application process
12/31/26
In Progress
City of Maple Ridge Corporate Plan
In Progress
City of Maple Ridge Corporate Plan

In 2024, the City embarked on an ambitious program of work to optimize development services and streamline processes for building, planning and engineering permits and other services.  The project has completed over a dozen deliverables to date and in early 2025 a new portal for building permit applications was launched on the City's website. The project will continue into 2026 to undertake comprehensive reviews and reengineering of building and development processes. The goal of this work is to facilitate and streamline the process by which development occurs in the city to stimulate more housing and industrial growth for the community.  Part of this work involves tracking and monitoring timelines for each part of the development process.  Much progress has already been made to map the status quo and the time taken for each important step in the city's building services department.  Next the focus will shift to planning development processes including development applications, land use inquiries and development variance applications among others. Therefore, it is anticipated that substantial progress will be made in early 2026 to tackle process improvement for planning applications and after that, by the end of 2026, the city will be well positioned to track and report on benchmark timelines and goals for improvement for processing of development applications. 

Objectives
Not Defined
Improve mobility with safe, sustainable and effective transportation options
In Progress
Increase cycling network length by three kilometers
12/31/25
Increase cycling network length by three kilometers
12/31/25
In Progress
City of Maple Ridge Corporate Plan
In Progress
City of Maple Ridge Corporate Plan

Projects that support the expansion of the city's cycling network have been finalized in the capital planning process. The City is on track to make significant improvements to the cycling network and reach the goal of an additional 3 kms by the end of 2025. 

Objectives
Not Defined
Develop infrastructure that positions the City to provide accessible and sustainable services while accommodating growth
Not Started
Update funding strategy for asset replacement and maintenance building off existing funding policy
3/16/26
Update funding strategy for asset replacement and maintenance building off existing funding policy
12/31/25
Not Started
City of Maple Ridge Corporate Plan
Not Started
City of Maple Ridge Corporate Plan

The City is working to refine its approach to how assets (vehicles, water and sewer systems, buildings etc.) are maintained and upgraded over time as they reach the end of their life. The Engineering and Operations Departments are leading this work to build out a new strategy in a related strategic initiative.  This initiative follows on from that work and will start once the asset strategy is complete.  The Finance team will lead this work to create a funding model to ensure the City can fund the work to maintain and enhance its assets to ensure continuity of services for city residents.  

In Progress
Develop an Asset Management Strategy
12/31/25
Develop an Asset Management Strategy for the City
12/31/25
Needs Attention
City of Maple Ridge Corporate Plan
In Progress
City of Maple Ridge Corporate Plan

This initiative involves assessing the City's transportation and utility assets and determining the criticality and estimated useful life for individual assets to inform future infrastructure investments.

The initiative is progressing well. Items completed to date are as follows:

  • Data submission on existing assets and gap analysis
  • State of maturity assessment
  • Workshops for water, sewage, and drainage assets
Objectives
Not Defined
Foundational Initiatives for Liveable Community
In Progress
Foundational Initiatives for Liveable Community
N/A
Provide update on Local Government Act - Bill 26
3/31/24
Complete
City of Maple Ridge Corporate Plan
Complete
City of Maple Ridge Corporate Plan
Official Community Plan and Zoning Bylaw Update - Initial Work
12/31/25
In Progress
City of Maple Ridge Corporate Plan
In Progress
City of Maple Ridge Corporate Plan

Recent provincial legislation announcements require the City to update the Official Community Plan. To complete the implementation of the updated Official Community Plan, the Zoning Bylaw will also need to be updated. The OCP work is anticipated to commence in 2024 and complete by the end of 2025.

An open house was hosted in early March. Please visit www.mapleridge.ca/Housing to view the materials. 

Liveable Community Completed Key Results

Key Results
KR End Date
Initiatives
Initiative End Date
Initiative Status Icon
Initiative External Update
Q4-24
Q1-25
Q1-25
Objectives
Not Defined
Facilitate expanded housing diversity and supply, to promote attainability
Met
Create development application prioritization criteria
4/30/25
Create development application prioritization criteria
4/30/25
In Progress
City of Maple Ridge Corporate Plan
Complete
City of Maple Ridge Corporate Plan

As part of on-going work related to the Development Approvals Process Review as well as the City’s efforts to meet our housing targets —particularly in the areas of affordable housing, new rental housing, housing for seniors, and non-market supportive/recovery projects—a set of Development Prioritization Criteria has been developed. These criteria are intended to guide staff in identifying, evaluating, and prioritizing projects that most directly contribute to the City’s housing goals, especially in the context of time-limited funding programs and resource capacity.

The criteria emphasize projects that deliver:

  • Residential development in key growth areas
  • Affordable housing units, particularly those secured through agreements or operated by non-profits.
  • Purpose-built rental housing, to increase long-term rental supply.
  • Housing for seniors, with accessible, age-friendly design features.
  • Non-market or supportive recovery housing, including partnerships with government or health agencies.
Met
Complete alignment of CMR regulations and policies with Homes for People provincial strategy
12/31/24
Complete alignment of City of Maple Ridge regulations and policies with Homes for People provincial strategy
6/30/24
Complete
City of Maple Ridge Corporate Plan
Complete
City of Maple Ridge Corporate Plan

Council approved the housing legislation amendments for Small Scale Multi-Unit Housing (SSMUH) and the designation of transit-oriented areas (TOA) around transit hubs (Haney Place Transit Exchange, Maple Meadows Station, Port Haney Station) on Jun 25, 2024, in fulfilment of the new provincial housing legislations.

Objectives
Not Defined
Improve mobility with safe, sustainable and effective transportation options
Partially Met
Include a complete east to west AAA bike route from 240th to Maple Meadows station in the 5-year Capital Plan
12/31/24
Include a complete east to west AAA bike route from 240th to Maple Meadows station in the 5-year Capital Plan
3/25/25
In Progress
City of Maple Ridge Corporate Plan
Complete
City of Maple Ridge Corporate Plan
  • The 2025-2029 Capital Program has been approved
  • Three projects to achieve the Key Result have not been funded
  • Grants and external funding will continue to be sought to complete the projects as part of the 2025-2029 Capital Program
Partially Met
Install 30 secure bike and micro-mobility lockers within the civic centre area
8/31/24
Install 30 secure bike and micro-mobility lockers within the civic centre area
8/31/24
Complete
City of Maple Ridge Corporate Plan
Complete
City of Maple Ridge Corporate Plan

Project update

10 secure bike stations installed and operational:

  • 5 secure bike stations are located in-front of the Leisure Centre / Memorial Peace Park
  • 5 secure bike stations are located on the side of the Randy Herman Building adjacent to the Police Station and Haney Transit Exchange

10 bike lockers were installed with the $50k of capital funding made available during the 2024 business planning cycle. Additional funding was not able to be allocated in the 2025-2029 Capital Program due to other priorities. Funding for the remaining units will continue to be explored.

Objectives
Not Defined
Develop infrastructure that positions the City to provide accessible and sustainable services while accommodating growth
Partially Met
Establish servicing plans, including green infrastructure solutions, to service 3 key growth areas
3/31/25
Establish servicing plans, including green infrastructure solutions, to service 3 key growth areas
3/31/25
Needs Attention
City of Maple Ridge Corporate Plan
Complete
City of Maple Ridge Corporate Plan

A drinking water, sewage and drainage servicing plan has been developed for the Lougheed Transit Corridor Area Plan (LTCAP).  The servicing plan will continue to be refined as additional information is identified.  The City will focus on building the LTCAP in 2025 and other servicing plans for two more additional growth areas will be considered in future years. This work now moves into operational phase and the key result is completed.