Not Defined
Provide leadership and support to implement the Advising & Counseling/Career Services Big Ideas
District Office of Student Services (2023-2024)

The annual MCC Institutional Effectiveness Plan (IEP) Cycle runs from June through May. In June, Planning Unit Managers (PUMs) identify unique operational goals they plan to impact over the course of the IEP Cycle. For each operational goal, PUMs identify at least one operational tactic, and each operational tactic has a corresponding performance measure and target. PUMs also identify how each operational goal supports its corresponding shared service/campus plan, the College's overarching strategic plan, and the Higher Learning Commission's (HLC) criteria for accreditation.

In May, PUMs close the IEP Cycle by recording every operational goal's performance measure result, completion status, and plans for continual improvement. Additionally, PUMs are able to request fiscal resources related to their IEP for the immediately upcoming fiscal year starting in July.

To open the annual IEP cycle, PUMs fill out the blue boxes in June.

Operational Goal

Provide leadership and support to implement the Advising & Counseling/Career Services Big Ideas

Operational Tactic

-Collaborate with Deans of Student Development & Enrollment to implement changes identified in the Advising/Success Coach Bid Idea, including:

(1) revise/update advisor job descriptions to support the success advisor model

(2) train staff on new processes/procedures

(3) finalize timeline to implement in spring 2024

-Collaborate with Deans of Student Development & Enrollment to implement changes identified in Counseling/Career Services Big Idea, including:

(1) the transition of compliance programing to student engagement

(2) implementation and promotion of new external student mental health provider

(3) implementation of Starfish use for appointment tracking in counseling

(4) development of Career Advisor position 


Performance Measure

Advising/Success Coach - Big Idea

(1) Success Advisor job descriptions developed

(2) Staff training developed

(3) Success Advisor model implemented 


Counseling/Career Services - Big Idea

(1) Required compliance training is conducted 

(2) Christie Campus Health Hub is implemented and promoted to students

(3) Starfish is set-up and utilized by the counseling department

(4) Career Advisor position developed 

Target

(1) Transition to success advising model in spring 2024.

(2) Implement counseling/career services changes in fall 2023 

Organizational Goal(s) Alignment

  • A2 Establish a mindset for early career identification
  • A4 Expand high-impact practices to become a student-ready college
  • B2 Demonstrate student-focused decision-making
  • C1 Expand support for underrepresented populations
  • C4 Promote effective & efficient fiscal stewardship
  • D2 Emphasize employee development: personal & professional with an emphasis on student success

SS&E 3-yr Shared Service/Campus Goal(s) Alignment

  • Integrate early career goal identification and workforce ready skills throughout the student experience.
  • Focus on process improvements and accessibility with an equity lens.
  • Enhance the employee experience through modern processes- training and professional development.

HLC Alignment

  • 3-Teaching & Learning: Quality Resources & Support
  • 5-Resources Planning & Institutional Effectiveness

Will you need data from Institutional Research?

No

To close the annual IEP Cycle, PUMs fill out the yellow boxes in May.

Performance Measure Results

Results Met

Continuous Improvement

Future Budget Impact?

If "yes", please describe*

*Total budget impact based on continuous improvement learnings for future initiatives to support performance improvement. Provide a dollar amount and explanation of your course of action.

Attachments