Not Defined
Implement new systems
Online VP of Instructional Services (2023-2024)

The annual MCC Institutional Effectiveness Plan (IEP) Cycle runs from June through May. In June, Planning Unit Managers (PUMs) identify unique operational goals they plan to impact over the course of the IEP Cycle. For each operational goal, PUMs identify at least one operational tactic, and each operational tactic has a corresponding performance measure and target. PUMs also identify how each operational goal supports its corresponding shared service/campus plan, the College's overarching strategic plan, and the Higher Learning Commission's (HLC) criteria for accreditation.

In May, PUMs close the IEP Cycle by recording every operational goal's performance measure result, completion status, and plans for continual improvement. Additionally, PUMs are able to request fiscal resources related to their IEP for the immediately upcoming fiscal year starting in July.

To open the annual IEP cycle, PUMs fill out the blue boxes in June.

Operational Goal

Implement new systems

Operational Tactic

  1. Transition to new testing platform
  2. Implement Simple Syllabus and roll out to Online
  3. Develop a process and document the plan for the Online Virtual Help Desk/Welcome Desk at start of term.

Performance Measure

Completion of implementation and training. 

1. Reduction in support calls/tickets compared to F23. 

2. Syllabi in place for all District shells.

3. Roll out for fall 23, finalize in Spring 24.

Target

1. 50% reduction in testing-related calls by spring 24.

2. 100% of District shells with Simple Syllabus

3. Documentation complete

Organizational Goal(s) Alignment

  • C3 Develop 21st century technology infrastructure

Online 3-yr Shared Service/Campus Goal(s) Alignment

  • Move MCC Instructional Technology forward towards effective and engaging practices.

HLC Alignment

  • 3-Teaching & Learning: Quality Resources & Support

Will you need data from Institutional Research?

To close the annual IEP Cycle, PUMs fill out the yellow boxes in May.

Performance Measure Results

Results Met

Continuous Improvement

Future Budget Impact?

If "yes", please describe*

*Total budget impact based on continuous improvement learnings for future initiatives to support performance improvement. Provide a dollar amount and explanation of your course of action.

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