The percentage of current water demand compared to Water Treatment Plant (WTP) capacity. Five-year average water production / Current water production capacity.

The "Target" is the top quartile of American Water Works Association (AWWA) Benchmarking Survey Respondents, <38%; "Close to Target" is between the top quartile and the median of the desired target, <47%; "Needs Improvement" is greater than the Median.

Through monitoring peak demands and water production capability, The City of Goldsboro is able to ensure its ability to produce enough water to support its residents and visitors. The City also invested in WTP plate settlers to increase capacity from 12 Million Gallons per Day (MGD) to 14 MGD; this is expected to be complete in 2021.

The Public Utilities Department defines the targets; WTP staff record daily water production into monthly operating reports. At the end of each calendar year, staff evaluates this data for the Local Water Supply Plan to determine current water demand compared to available water supply.

The City of Goldsboro strives to ensure there is an adequate supply of drinking water for its residents, businesses, and visitors. The City is going through a rate study in FY 20-21 to prepare the water system for future demand, regulations, and infrastructure over the next 10-years.