The percentage of time a full complement of fire trucks and personnel arrive on the scene of a structural fire emergency within 8 minutes per National Fire Protection Association (NFPA) standards.

The "Target" is greater than the UNC SOG Benchmark Study average; "Close to Target" is within 5% of the average; anything else "Needs Improvement".

The Goldsboro Fire Department (GFD) strives to meet and or exceed all local, state, federal, and professional response standards. Assets are strategically placed across the city to promote rapid response to emergencies. The ability or inability to meet the “full response” standard can provide information that can be used to validate station locations, expose poor operational procedures, or justify additional personnel.

The GFD defines the targets and reports all call and response information into a National Fire Incident Response System (NFIRS) compliant records management system (FireHouse). The target data is updated on a monthly basis.

By measuring against the benchmark, the GFD is able to determine the effectiveness in providing adequate resources to our citizens on a consistent basis. The presence of an adequate response assignment enhances incident safety and capabilities.