Metrics
Metric Definition
Needs Improvement
Crime RatePolice Department

The number of Part I Crimes per 1000 people. Part I Crimes include Crimes Against Persons (Homicide, Aggravated Assault, Rape (not included in the NC rate until 2019) and Crimes Against Property (Robbery, Burglary, Larceny, Motor Vehicle Theft, and Arson).


The percentage of the Part I Crimes reported to the Goldsboro Police Department (GPD) that are cleared by the officers and/or investigators on an annual basis. Crimes are categorized as Violent (Homicide, Forcible Rape, Robbery and Aggravated Assault) and Property (Burglary, Larceny, Motor Vehicle Theft, and Arson).

On Target
Water QualityPublic Utilities

The percentage of time the City meets all federal and state drinking water standards. The City measures its compliance relative to primary maximum contaminate levels and treatment techniques. The indicator is calculated on a rolling annual basis as follows: Percent of Drinking Water in Compliance = # of days City was in full compliance with all applicable regulations / 365.

The percent of incidents where the fire cause is determined.

Percentage of Code Violations Cleared within 90 days. Clearance refers to either correction or imposition of a fine.

On Target
Fire Full ResponseFire Department

The percentage of time a full complement of fire trucks and personnel arrive on the scene of a structural fire emergency within 8 minutes per National Fire Protection Association (NFPA) standards.