The percentage of all City employees who receive Cultural Diversity and Sensitivity Training.

The "Target" is greater than 90%; "Close to Target" is greater than 75%; anything less "Needs Improvement".

The City strives to provide professional development to all employees. Our online portal makes it possible for all employees to access voluntary and mandatory training.

The Human Resources Department defines the targets and collects the data from all training sessions each fiscal year. Online Professional development is provided to meet U.S. Department of Labor, Society of Human Resource Management (SHRM), International City Manager Association (ICMA), NC Office of State Personnel, and UNC School of Government (SOG) training recommendations.

This training is designed to improve employee relations and provide better customer service