Close to Target
Cultural Diversity & Sensitivity Training
Human Resources

Metric Definition

The percentage of all City employees who receive Cultural Diversity and Sensitivity Training.

Target Definition

The "Target" is greater than 90%; "Close to Target" is greater than 75%; anything less "Needs Improvement."

Organizational Effect

The City strives to provide professional development to all employees. Our online portal made it possible for 95% of employees to complete Cultural Diversity and Sensitivity training.

Target Data

The Human Resources Department defines the targets and collects the data for training each fiscal year. Online Professional development is provided to meet U.S. Department of Labor, Society of Human Resource Management (SHRM), International City Manager Association (ICMA), NC Office of State Personnel, and UNC School of Government (SOG) training recommendations.

Significance

This training is designed to improve employee relations and provide better customer service.

Strategic Chart

Cultural Diversity & Sensitivity Training

Bar chart with 2 data series.
Strategic Chart (Chart Type: Column with Target Line) Plot Bands 2016 Attendance: No Value Workforce: No Value 2017 Attendance: 315.00 Workforce: 475.00 2018 Attendance: No Value Workforce: No Value 2019 Attendance: 82.00 Workforce: 439.00 2020 Attendance: 415.00 Workforce: 455.00 2021 Attendance: 0.00 Workforce: 426.00 2022 Attendance: 407.00 Workforce: 428.00 2023 Attendance: 366.00 Workforce: 429.00 2024 Attendance: No Value Workforce: No Value 2025 Attendance: No Value Workforce: No Value
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 500.
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