On Target
Inspection Responsiveness
Inspections

Metric Definition

The percent of the time the City of Goldsboro Inspection Department responds to an inspection requested by the Development Community within 24 hours.

Target Definition

The "Target" is 95% or greater; "Close to Target" is greater than the UNC SoG Benchmark Study average, 89%; anything less "Needs Improvement."

Organizational Effect

The Inspection Department continues to build upon relations in the development community. The inspectors provide high levels of service to both residential and commercial developers when permits are requested. All inspectors are required to maintain their state certification through continuing education courses annually.

Target Data

The Inspection Department defines the targets and provides the data to the UNC School of Government Benchmark Study, which is published annually.

Significance

The Inspections Department ensures proper inspections are completed in a timely manner to meet resident and developer expectations.

Strategic Chart

Percentage of Inspection Responses within One Working Day of Request

Bar chart with 2 data series.
Strategic Chart (Chart Type: Column with Target Line) Plot Bands 2016 Goldsboro: No Value Target: No Value 2017 Goldsboro: 95.00% Target: 93.40% 2018 Goldsboro: 95.00% Target: 89.10% 2019 Goldsboro: 95.00% Target: 93.10% 2020 Goldsboro: 98.00% Target: 93.10% 2021 Goldsboro: 98.00% Target: 93.60% 2022 Goldsboro: 98.00% Target: 93.60% 2023 Goldsboro: 98.00% Target: 93.60% 2024 Goldsboro: No Value Target: No Value 2025 Goldsboro: No Value Target: No Value
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.