| Percent Calls Answered within 20 SecondsPolice |
Percent Calls Answered within 20 Seconds |
Analysis | |
96.40% of calls received by Dispatch were answered within 20 seconds in Q3-20. This exceeds the goal of 95%.
City Impact On Performance |
High - The City of Thornton has full control over its Emergency Communications Center.
Goals |
Why Is This Important |
Answering a 911 call quickly and having an officer arrive on scene as soon as possible reflects the level of service provided to the community.
Source |
City of Thornton Police Department.