| 90% Response Time (8:00 Goal)Fire Department |
90% Response Time (8:00 Goal) |
Analysis | |
In June, 90% of total response time for calls (from the time a call is received in dispatch until a crew arrives on the scene) was 8:45 or less. 10% of calls exceeded 8:45 for total response time. Measuring calls at the 90th percentile is an industry standard for Fire Departments. The 8:00 goal of calls received/fire personnel arriving is a formalized goal of the City of Thornton Fire Department.
City Impact On Performance |
High - The City has direct control over how it allocates resources in order to respond to emergencies efficiently and effectively.
Goals |
Why Is This Important |
An efficient response time during emergencies is essential to the community's safety.
Source |
City of Thornton Fire Department