On Target

QLESS Data (10 Minute wait Times)

Building

Description

This KPI tracks the City’s efficiency in the One Stop Shop by keeping customers’ wait times at or below 10 minutes.

Actual

FY Q1-23
3.85

Analysis

FY Q1-23

Yearly Target

Target: <12

Target

FY Q1-23
7.00

Department

Building

QTRAC Data (30 Minute wait times) (New beginning FY2019)

Chart

Combination chart with 2 data series.
QTRAC Data (30 Minute wait times) (New beginning FY2019) (Chart Type: Column with Target Line) Plot Bands FY2007 Actual: No Value FYTD Target: No Value FY2008 Actual: No Value FYTD Target: No Value FY2009 Actual: No Value FYTD Target: No Value FY2010 Actual: No Value FYTD Target: No Value FY2011 Actual: No Value FYTD Target: No Value FY2012 Actual: No Value FYTD Target: No Value FY2013 Actual: No Value FYTD Target: No Value FY2014 Actual: No Value FYTD Target: No Value FY2015 Actual: No Value FYTD Target: No Value FY2016 Actual: No Value FYTD Target: No Value FY2017 Actual: No Value FYTD Target: No Value FY2018 Actual: No Value FYTD Target: No Value FY Q1-19 Actual: 8.48 FYTD Target: 30.00 FY Q2-19 Actual: 9.17 FYTD Target: 30.00 FY Q3-19 Actual: 10.02 FYTD Target: 30.00 FY Q4-19 Actual: 10.17 FYTD Target: 30.00 FY Q1-20 Actual: 6.53 FYTD Target: 12.00 FY Q2-20 Actual: 6.40 FYTD Target: 12.00 FY Q3-20 Actual: 1.16 FYTD Target: 12.00 FY Q4-20 Actual: 0.00 FYTD Target: 12.00 FY Q1-21 Actual: 0.00 FYTD Target: 10.00 FY Q2-21 Actual: 0.00 FYTD Target: 10.00 FY Q3-21 Actual: 0.00 FYTD Target: 10.00 FY Q4-21 Actual: 0.00 FYTD Target: 10.00 FY Q1-22 Actual: 0.00 FYTD Target: 7.00 FY Q2-22 Actual: 1.81 FYTD Target: 7.00 FY Q3-22 Actual: 5.41 FYTD Target: 7.00 FY Q4-22 Actual: 3.65 FYTD Target: 7.00 FY Q1-23 Actual: 3.85 FYTD Target: 5.00 FY Q2-23 Actual: No Value FYTD Target: 5.00 FY Q3-23 Actual: No Value FYTD Target: 5.00 FY Q4-23 Actual: No Value FYTD Target: 5.00
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 30.
End of interactive chart.