Increase members and reduce member turnover: Aquatic Complex membership turnover
Parks & Recreation
Goals
An Active, Healthy Community
City of Coral Springs
Description
This KPI measures customer turnover for the aquatic complex comparing the expired memberships and amount renewed on a quarterly basis.
Actual
FY Q1-23
Analysis
FY Q1-23
Yearly Target
Target: < 50%
Target
FY Q1-23
40%
Department
Parks & Recreation
Increase members and reduce member turnover: Aquatic Complex membership turnover
Chart
Combination chart with 2 data series.
Increase members and reduce member turnover: Aquatic Complex membership turnover (Chart Type: Column with Target Line) Plot Bands FY2007 FYTD Actual: 32% FYTD Target: 49% FY2008 FYTD Actual: 27% FYTD Target: 49% FY2009 FYTD Actual: 37% FYTD Target: 49% FY2010 FYTD Actual: 36% FYTD Target: 49% FY2011 FYTD Actual: 43% FYTD Target: 49% FY2012 FYTD Actual: 38% FYTD Target: 49% FY2013 FYTD Actual: 33% FYTD Target: 49% FY2014 FYTD Actual: 49% FYTD Target: 49% FY2015 FYTD Actual: 39% FYTD Target: 49% FY2016 FYTD Actual: 41% FYTD Target: 49% FY2017 FYTD Actual: 42% FYTD Target: 50% FY2018 FYTD Actual: No Value FYTD Target: 50% FY Q1-19 FYTD Actual: 38% FYTD Target: 50% FY Q2-19 FYTD Actual: 9% FYTD Target: 50% FY Q3-19 FYTD Actual: 35% FYTD Target: 50% FY Q4-19 FYTD Actual: 35% FYTD Target: 50% FY Q1-20 FYTD Actual: No Value FYTD Target: 50% FY Q2-20 FYTD Actual: No Value FYTD Target: 50% FY Q3-20 FYTD Actual: 36% FYTD Target: 50% FY Q4-20 FYTD Actual: 36% FYTD Target: 50% FY Q1-21 FYTD Actual: 36% FYTD Target: 40% FY Q2-21 FYTD Actual: 29% FYTD Target: 40% FY Q3-21 FYTD Actual: 16% FYTD Target: 40% FY Q4-21 FYTD Actual: 10% FYTD Target: 40% FY Q1-22 FYTD Actual: 8% FYTD Target: 40% FY Q2-22 FYTD Actual: 4% FYTD Target: 40% FY Q3-22 FYTD Actual: 4% FYTD Target: 40% FY Q4-22 FYTD Actual: 3% FYTD Target: 40% FY Q1-23 FYTD Actual: 17% FYTD Target: 40% FY Q2-23 FYTD Actual: 17% FYTD Target: 40% FY Q3-23 FYTD Actual: 17% FYTD Target: 40% FY Q4-23 FYTD Actual: 17% FYTD Target: 40%
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 60.
Created with Highcharts 9.3.3
FYTD Actual
FYTD Target
FY2007
FY2008
FY2009
FY2010
FY2011
FY2012
FY2013
FY2014
FY2015
FY2016
FY2017
FY2018
FY Q1-19
FY Q2-19
FY Q3-19
FY Q4-19
FY Q1-20
FY Q2-20
FY Q3-20
FY Q4-20
FY Q1-21
FY Q2-21
FY Q3-21
FY Q4-21
FY Q1-22
FY Q2-22
FY Q3-22
FY Q4-22
FY Q1-23
FY Q2-23
FY Q3-23
FY Q4-23
0%
20%
40%
60%
End of interactive chart.