On Target

Internal customer satisfaction rating (Financial Services Internal Survey)

Financial Services

Description

This KPI measures the Finance Department's effectiveness in meeting internal customer needs.

Actual

FY 2022

Analysis

FY 2022

Yearly Target

Target: > 94%

Target

FY 2022
95%

Department

Finance

Internal customer satisfaction rating (Financial Services Internal Survey)

Chart

Combination chart with 2 data series.
Internal customer satisfaction rating (Financial Services Internal Survey) (Chart Type: Column with Target Line) Plot Bands FY2007 FYTD Actual: 96% FYTD Target: 93% FY2008 FYTD Actual: 95% FYTD Target: 93% FY2009 FYTD Actual: 94% FYTD Target: 93% FY2010 FYTD Actual: 97% FYTD Target: 95% FY2011 FYTD Actual: 98% FYTD Target: 95% FY2012 FYTD Actual: 91% FYTD Target: 95% FY2013 FYTD Actual: 95% FYTD Target: 95% FY2014 FYTD Actual: No Value FYTD Target: 92% FY2015 FYTD Actual: 95% FYTD Target: 93% FY2016 FYTD Actual: 97% FYTD Target: 94% FY2017 FYTD Actual: 98% FYTD Target: 94% FY2018 FYTD Actual: 98% FYTD Target: 94% FY2019 FYTD Actual: 98% FYTD Target: 94% FY2020 FYTD Actual: 98% FYTD Target: 94% FY 2021 FYTD Actual: 99% FYTD Target: 95% FY 2022 FYTD Actual: 99% FYTD Target: 95% FY 2023 FYTD Actual: No Value FYTD Target: 95% FY 2024 FYTD Actual: No Value FYTD Target: No Value FY 2025 FYTD Actual: No Value FYTD Target: No Value FY 2026 FYTD Actual: No Value FYTD Target: No Value FY 2027 FYTD Actual: No Value FYTD Target: No Value FY 2028 FYTD Actual: No Value FYTD Target: No Value
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.