Department customer satisfaction rating
Development Services
Goals
An Innovative, High-Performing and Sustainable Organization
City of Coral Springs
Description
This KPI measures the Development Services Department's effectiveness in meeting customer needs.
Actual
FY 2022
96%
Analysis
FY 2022
KPI is on target.
Yearly Target
Target: >95%
Target
FY 2022
95%
Department
Development Services
Department customer satisfaction rating (Composite)
Chart
Combination chart with 2 data series.
Department customer satisfaction rating (Composite) (Chart Type: Column with Target Line) Plot Bands FY2007 Actual: 97% FYTD Target: 95% FY2008 Actual: 98% FYTD Target: 95% FY2009 Actual: 99% FYTD Target: 95% FY2010 Actual: 99% FYTD Target: 95% FY2011 Actual: 99% FYTD Target: 95% FY2012 Actual: 100% FYTD Target: 95% FY2013 Actual: 97% FYTD Target: 95% FY2014 Actual: 99% FYTD Target: 95% FY2015 Actual: 95% FYTD Target: 95% FY2016 Actual: 99% FYTD Target: 95% FY2017 Actual: 98% FYTD Target: 95% FY2018 Actual: No Value FYTD Target: 95% FY2019 Actual: 100% FYTD Target: 95% FY2020 Actual: 100% FYTD Target: 95% FY 2021 Actual: 96% FYTD Target: 95% FY 2022 Actual: 96% FYTD Target: 95% FY 2023 Actual: No Value FYTD Target: 95% FY 2024 Actual: No Value FYTD Target: No Value FY 2025 Actual: No Value FYTD Target: No Value FY 2026 Actual: No Value FYTD Target: No Value FY 2027 Actual: No Value FYTD Target: No Value FY 2028 Actual: No Value FYTD Target: No Value
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
Created with Highcharts 9.3.3
Actual
FYTD Target
FY2007
FY2008
FY2009
FY2010
FY2011
FY2012
FY2013
FY2014
FY2015
FY2016
FY2017
FY2018
FY2019
FY2020
FY 2021
FY 2022
FY 2023
FY 2024
FY 2025
FY 2026
FY 2027
FY 2028
0%
50%
100%
End of interactive chart.