On Target

Department customer satisfaction rating

Development Services

Description

This KPI measures the Development Services Department's effectiveness in meeting customer needs.

Actual

FY 2022
96%

Analysis

FY 2022

KPI is on target. 

Yearly Target

Target:  >95%

Target

FY 2022
95%

Department

Development Services

Department customer satisfaction rating (Composite)

Chart

Combination chart with 2 data series.
Department customer satisfaction rating (Composite) (Chart Type: Column with Target Line) Plot Bands FY2007 Actual: 97% FYTD Target: 95% FY2008 Actual: 98% FYTD Target: 95% FY2009 Actual: 99% FYTD Target: 95% FY2010 Actual: 99% FYTD Target: 95% FY2011 Actual: 99% FYTD Target: 95% FY2012 Actual: 100% FYTD Target: 95% FY2013 Actual: 97% FYTD Target: 95% FY2014 Actual: 99% FYTD Target: 95% FY2015 Actual: 95% FYTD Target: 95% FY2016 Actual: 99% FYTD Target: 95% FY2017 Actual: 98% FYTD Target: 95% FY2018 Actual: No Value FYTD Target: 95% FY2019 Actual: 100% FYTD Target: 95% FY2020 Actual: 100% FYTD Target: 95% FY 2021 Actual: 96% FYTD Target: 95% FY 2022 Actual: 96% FYTD Target: 95% FY 2023 Actual: No Value FYTD Target: 95% FY 2024 Actual: No Value FYTD Target: No Value FY 2025 Actual: No Value FYTD Target: No Value FY 2026 Actual: No Value FYTD Target: No Value FY 2027 Actual: No Value FYTD Target: No Value FY 2028 Actual: No Value FYTD Target: No Value
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.