On Target

Customer satisfaction with communications (Internal Survey)

Communications & Marketing

Goals

Not Defined
An Innovative, High-Performing and Sustainable Organization
City of Coral Springs

Description

This KPI measures the Communications & Marketing Department's effectiveness in meeting the needs of departments within the City.

Actual

FY 2022

Analysis

FY 2022

KPI is on target.

Yearly Target

Target:  >95%

Target

FY 2022
95%

Department

Communications & Marketing

Customer satisfaction with communications (Internal Survey)

Chart

Combination chart with 2 data series.
Customer satisfaction with communications (Internal Survey) (Chart Type: Column with Target Line) Plot Bands FY2007 FYTD Actual: 97% FYTD Target: No Value FY2008 FYTD Actual: 98% FYTD Target: 93% FY2009 FYTD Actual: 86% FYTD Target: 93% FY2010 FYTD Actual: 94% FYTD Target: 94% FY2011 FYTD Actual: 97% FYTD Target: 94% FY2012 FYTD Actual: 100% FYTD Target: 94% FY2013 FYTD Actual: 98% FYTD Target: 94% FY2014 FYTD Actual: 100% FYTD Target: 94% FY2015 FYTD Actual: 100% FYTD Target: 94% FY2016 FYTD Actual: 100% FYTD Target: 94% FY2017 FYTD Actual: 98% FYTD Target: 95% FY2018 FYTD Actual: 98% FYTD Target: 95% FY2019 FYTD Actual: 100% FYTD Target: 95% FY2020 FYTD Actual: 98% FYTD Target: 95% FY 2021 FYTD Actual: 97% FYTD Target: 95% FY 2022 FYTD Actual: 100% FYTD Target: 95% FY 2023 FYTD Actual: No Value FYTD Target: 95% FY 2024 FYTD Actual: No Value FYTD Target: No Value FY 2025 FYTD Actual: No Value FYTD Target: No Value FY 2026 FYTD Actual: No Value FYTD Target: No Value FY 2027 FYTD Actual: No Value FYTD Target: No Value FY 2028 FYTD Actual: No Value FYTD Target: No Value
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.