On Target

Internal customer satisfaction rating

Budget & Strategy

Goals

Not Defined
An Innovative, High-Performing and Sustainable Organization
City of Coral Springs

Description

The KPI measures employee satisfaction through the annual employee survey administered by Human Resources.

Actual

FY 2022

Analysis

FY 2022

KPI is measured in Q4. 

Yearly Target

Target:  >98%

Target

FY 2022
99%

Department

Budget & Strategy

Internal customer satisfaction rating

Chart

Combination chart with 2 data series.
Internal customer satisfaction rating (Chart Type: Column with Target Line) Plot Bands FY2007 FYTD Actual: 96% FYTD Target: 93% FY2008 FYTD Actual: 95% FYTD Target: 93% FY2009 FYTD Actual: 96% FYTD Target: 88% FY2010 FYTD Actual: 99% FYTD Target: 88% FY2011 FYTD Actual: 95% FYTD Target: 88% FY2012 FYTD Actual: 96% FYTD Target: 95% FY2013 FYTD Actual: 98% FYTD Target: 95% FY2014 FYTD Actual: 99% FYTD Target: 95% FY2015 FYTD Actual: 98% FYTD Target: 95% FY2016 FYTD Actual: 94% FYTD Target: 95% FY2017 FYTD Actual: 96% FYTD Target: 95% FY2018 FYTD Actual: 97% FYTD Target: 95% FY2019 FYTD Actual: 99% FYTD Target: 98% FY2020 FYTD Actual: 98% FYTD Target: 98% FY 2021 FYTD Actual: 99% FYTD Target: 99% FY 2022 FYTD Actual: 100% FYTD Target: 99% FY 2023 FYTD Actual: No Value FYTD Target: 99% FY 2024 FYTD Actual: No Value FYTD Target: No Value FY 2025 FYTD Actual: No Value FYTD Target: No Value FY 2026 FYTD Actual: No Value FYTD Target: No Value FY 2027 FYTD Actual: No Value FYTD Target: No Value FY 2028 FYTD Actual: No Value FYTD Target: No Value
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.