Not Defined

Satisfaction ratings with City communications (Res. & Biz Surveys)

City of Coral Springs

Description

The KPI measures the satisfaction of City communication with the residents and businesses administered through the biannual surveys.

Actual

FY Q1-23

Analysis

FY Q1-23

KPI is measured through the Community Survey. Survey's to be issued in January 2023, results to be provided mid-year. 

Yearly Target

Target - Business Survey (Even years): <81%

Target - Residential Survey (Odd years): <95%

Target

FY Q1-23
95%

Department

Communications & Marketing

Satisfaction ratings with City communications (Res. & Biz Surveys)

Chart

Combination chart with 2 data series.
Satisfaction ratings with City communications (Res. & Biz Surveys) (Chart Type: Column with Target Line) Plot Bands FY2007 FYTD Actual: 92% FYTD Target: No Value FY2008 FYTD Actual: 88% FYTD Target: No Value FY2009 FYTD Actual: 86% FYTD Target: No Value FY2010 FYTD Actual: No Value FYTD Target: No Value FY2011 FYTD Actual: No Value FYTD Target: No Value FY2012 FYTD Actual: 81% FYTD Target: No Value FY2013 FYTD Actual: No Value FYTD Target: No Value FY2014 FYTD Actual: 78% FYTD Target: 81% FY2015 FYTD Actual: No Value FYTD Target: 95% FY2016 FYTD Actual: 79% FYTD Target: 81% FY2017 FYTD Actual: No Value FYTD Target: 95% FY2018 FYTD Actual: No Value FYTD Target: 81% FY2019 FYTD Actual: 90% FYTD Target: 95% FY2020 FYTD Actual: 96% FYTD Target: 81% FY 2021 FYTD Actual: 92% FYTD Target: 95% FY 2022 FYTD Actual: 85% FYTD Target: 95% FY 2023 FYTD Actual: No Value FYTD Target: 95% FY 2024 FYTD Actual: No Value FYTD Target: No Value FY 2025 FYTD Actual: No Value FYTD Target: No Value FY 2026 FYTD Actual: No Value FYTD Target: No Value FY 2027 FYTD Actual: No Value FYTD Target: No Value FY 2028 FYTD Actual: No Value FYTD Target: No Value
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.