Cuyahoga County Employee Engagement Plan

- Make Cuyahoga County an Employer of Choice
Strategic Priorities
  • 15.2 Create a positive, open, supportive culture that values our staff, prioritizes our customers, reflects our values, promotes teamwork and inclusion, and encourages innovation
    - Make Cuyahoga County an Employer of Choice
About this measure

This measure provides updates on major milestones and anticipated next steps associated with efforts related to employee engagement. Update provided by the Cuyahoga County Department of Human Resources.
Why is this important?

Engaged employees are those who are enthusiastic and committed to their work and workplace. Employee engagement is critical to organizational success and employee engagement strategies have been proven to reduce staff turnover, improve productivity and efficiency, and increase customer satisfaction. To transform Cuyahoga County into, “A vibrant and prosperous region where everyone thrives, and all things are possible,” we must have a thriving workforce. Through our community engagement effort, CARE, we hope to build an engaged, enthusiastic, and committed workforce, focused on transforming our vision into reality.
How are we making an impact?

At Cuyahoga County, employee engagement efforts are focused on communication, appreciation, relationships, and education (CARE). 

Communication: Creating departmental committees that will serve to enhance organizational communication and employee recognition. Current efforts include:
  • “In the Know” Weekly newsletter from the County Executive
  • Project Drive ERP Pit Crew
  • Quarterly update meetings with Sanitary Engineer
Appreciation: Sustaining a system of ongoing employee appreciation and recognition opportunities to enhance morale. Current activities include:
  • Employee Engagement E-Card
Relationship: Promoting organization-wide social events to build a sense of community among County staff. Examples of current events include:
  • Harvest for Hunger Campaign
  • Charity Choice Campaign
  • Tru2U Mentoring Program
Education:Offering education and development opportunities to increase employee engagement. Examples of current offerings include:
  • Innovation Conversations Series
  • Project Drive Just-in-Time Training for ERP Roll-Out
  • Lean Six Sigma Training
  • Project Management training funded by the office of Innovation and Performance
  • Leadership Lunch n’ Learn series with local leaders invited to speak on a variety of topics

Future employee engagement initiatives may include a Service Awards banquet, a customer service award, and celebration of Public Service Recognition Week.
Reporting Agency

Cuyahoga County Department of Human Resources 
Milestone Measure

Human Resources led and supported a number of employee engagement initiatives in 2018, including: rollout of e-cards system, completion of Tru2U program for 2017-2018 school year, Cuyahoga County Red Cross Blood Drive, annual Cuyahoga County Harvest for Hunger Campaign, 2018 Cuyahoga County Wellness Fair and other wellness-related events, rollout of new Cuyahoga County Employee Training Catalog, launch of Innovation Conversations series by the Office of Innovation and Performance, and implementation of “In the Know” newsletter from the County Executive.