Enterprise Resource Planning Updates

- Maintain financial strength and operational efficiency
Strategic Priorities
  • 13.5 Implement an ERP system and improve critical county processes
    - Maintain financial strength and operational efficiency
About this measure

This measure provides quarterly updates on progress related to the planning, development, and implementation of the County’s enterprise resource planning (ERP) software.

Updates are provided by the Cuyahoga County Department of Information Technology on a quarterly basis.

Why is this important?

The implementation of Cuyahoga County’s ERP software will help the County manage and connect information from core areas of the organization, promoting effective and efficient decision making and improving government operations.

How are we making an impact?

Regular project updates help keep ERP implementation efforts on track towards major milestones and demonstrate progress toward the achievement of Cuyahoga County Strategic Plan Priority 13.5, “Implement an ERP system and improve critical County processes.” With the help of the ERP team, the Department of Information Technology will report progress related to the plan, design, build, test, launch, and production support phases of software implementation.

Milestone Measure

Throughout the third quarter of 2019, the ERP Project Team has been working to upgrade the human resources (HR) platform to the latest version, and preparing to implement core financial systems in the first quarter of 2020. Some of the ERP team's significant accomplishments have included:

  • The HR Department is live with the newly updated Global Human Resources (GHR) platform which is now the employee system of record.
  • GHR is now ready to support open enrollment for the 2020 calendar year, which began October 21st. Employees will be making their benefits selections in the new system for the second year.
  • The Office of Budget and Management created budget schedules all from the new budgeting system; budget formulation and management which has replaced older legacy software.
  • Fiscal has completed treasury management, procurement, accounts payable user acceptance testing a significant milestone in preparing for the next roll out of ERP tinancial capability.
  • The new learning management system has completed user acceptance testing and is targeted to go live on November 5th. County employees will use this application to view, register, and track online and in person learning courses offered by the County.
  • ERP user role assignment for 500+ users of the new ERP financial and procurement applications is underway across all County agencies.
  • Payroll and Work Force Management (WFM) are being readied for integrated system testing – the first end-to-end testing of these applications. WFM is the new time clock and time entry application that fully integrates payroll and timekeeping for County employees into County financial applications.

The first quarter of 2020 will see significant ERP implementations, providing the County the solid applications platform it needs to build on for the future.