| Number of Cuyahoga Performance Metrics Tracked- Make a difference in everything we do |
Strategic Priorities |
-
12.3 Leverage data to drive decision making
- Make a difference in everything we do
About this measure |
Cuyahoga Performance was launched on January 31, 2018, with data collection and reporting beginning at the close of the first quarter on March 31, 2018. Depending on the measures, data are reported on a quarterly, biannual, or annual basis. Measures on this page demonstrate progress related to the meaningful expansion of performance management within Cuyahoga County and include
- Number of Performance Metrics Tracked, or the total number of metrics tracked through Cuyahoga Performance, and
- % of Measure Pages Meeting Performance Targets, or the total number of measure pages including performance metrics where quantitative or qualitative data reported on time results in either a Target Reached or Informational Measure status.
Data are reported by the Cuyahoga County Office of Innovation and Performance on a quarterly basis.
Why is this important? |
Cuyahoga Performance is the foundation for strategic decision making by County leadership. By measuring performance through a series of community indicators and government measures, the County can improve its understanding of organizational performance and its impact on community outcomes. Through regular tracking of Cuyahoga Performance indicators and metrics, County staff can identify areas where attention or improvement is needed, celebrate organizational and community success, and provide the public with key information on County programs and services.
A best practice in performance measurement, targets identify a desired level of performance and serve as a benchmark against which to measure progress. Multiple County agencies set quarterly and/or annual targets for metrics reported through Cuyahoga Performance. Measure pages containing at least one metric with a performance target are identifiable by the showcasing of a green, yellow, or red status icon. Measures pages providing additional details related to core County programs and services where performance is impacted by a number of factors, including funding levels, strategic priorities, community need, and policy decisions made at the federal, state, and local level showcase a light blue status icon. Targets are not set for these informational measures, but timely reporting of updates is important.
How are we making an impact? | |
Cuyahoga Performance quarterly reports provided to the County Executive, his leadership team, department directors, and County staff have helped engage the organization in a dialogue focused on results. A critical management tool, Cuyahoga Performance provides the data required to make informed decisions about County programs and services and share this information with the public. Through this effort County staff has been able to celebrate success, champion creative and innovative problem-solving, and propel the organization toward the achievement of strategic plan goals.
In Q3-21, Cuyahoga County was recognized by the International City/County Management Association with a Certificate of Distinction in Performance Management. This is an improvement from last year's Certificate of Achievement and is a testament to the County's continued efforts to instill a culture of performance management, pursue comparative analysis and data-informed decision-making, and promote transparency through Cuyahoga Performance. This recognition would not be possible without the hard work of the 25 data leads who support Cuyahoga Performance.
During Q3-21, department data leads reported performance for 320 measures. No major measure page revisions or new measure pages were reported in Q3-21.
Future performance management priorities include:
- Continued promotion of Cuyahoga Performance as a critical resource for strategic decision making and community engagement,
- Identification of additional and improved metrics for goals and priorities, and
- Implementation of performance reporting best practices.
It is the goal of the Office of Innovation and Performance to continue to advance a culture of data-driven decision making by working with departments to increase the number of meaningful measures tracked in Cuyahoga Performance.
Performance Target |
Number of Cuyahoga Performance Metrics Tracked (Annual): 300
Target Reached (Quarterly): 65%
Number of Cuyahoga Performance Measures Tracked - Quarterly Performance |
Measure Pages Reaching Performance Targets |
Data Source |
Cuyahoga County Office of Innovation and Performance
Data table abbreviated due to number of measures. See Attachments for full data table.
Measure Data | Last Calculated 43 minutes ago |