Social Media Outreach

- Co-create systems-level solutions
Strategic Priorities
  • 9.2 Ensure proactive, regular two-way communication with residents, businesses and partners
    - All are valued, respected and heard
  • 11.4 Develop and implement communication strategies to raise awareness about the county’s services, benefits provided and access to solutions
    - Co-create systems-level solutions
About this measure

Measures on this page details the performance of the County’s social medial channels. Measures include Twitter interactions per 1,000 followers (per tweet, per week), and Facebook page reach (per day). Data on social media measures is reported by Cuyahoga County Communications.
Why is this important?

Social Media is one of the most important ways an organization can connect with its stakeholders. Through social media channels, like Facebook, Instagram, and Twitter, the County can directly tell the story of the good work being done at the County.
How are we making an impact?

We are engaging with more individuals, relaying news about our services and reflecting messages that correlate with our strategic plan to help foster better understanding of our services and our mission. Future priorities include: achieving our goals for 2018, exploring technology so that we can use best practices to increase engagement and followers, and exploring new platforms that might be relevant to our stakeholders.
Reporting Agency

Cuyahoga County Communications
Additional Resources

Cuyahoga County LinkedIn

Cuyahoga County YouTube

Cuyahoga County Twitter

Cuyahoga County Facebook

Cuyahoga County Instagram
Facebook Page Reach - Current Performance
Use regions/landmarks to skip ahead to chart.

Cuyahoga County Facebook Page Reach (By Quarter)

Long description.

Bar chart shows the Facebook Page reach in Cuyahoga County by quarter. See Data Table for details

Structure.

Chart type: column chart.
column series with 4 columns.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

Cuyahoga County Facebook Page Reach (By Quarter)Created with Highcharts 5.0.12Cuyahoga County Facebook Page Reach (By Quarter)6766761,8091,8094,9574,9573,9443,944Chart context menuQ2-18Q3-18Q4-18Q1-19
Twitter Interactions - Current Performance
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Cuyahoga County Twitter Interactions (By Quarter)

Long description.

Bar chart shows the Twitter interactions in Cuyahoga County by quarter. See Data Table for details

Structure.

Chart type: column chart.
column series with 4 columns.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

Cuyahoga County Twitter Interactions (By Quarter)Created with Highcharts 5.0.12Cuyahoga County Twitter Interactions (By Quarter)0.720.720.690.690.660.660.940.94Chart context menuQ2-18Q3-18Q4-18Q1-19
New Facebook Fans - Current Performance
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Cuyahoga County New Facebook Fans (By Quarter)

Long description.

Bar chart shows the new Facebook Fans in Cuyahoga County by quarter. See Data Table for details

Structure.

Chart type: column chart.
column series with 4 columns.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

Cuyahoga County New Facebook Fans (By Quarter)Created with Highcharts 5.0.12Cuyahoga County New Facebook Fans (By Quarter)142142357357750750888888Chart context menuQ2-18Q3-18Q4-18Q1-19
New Twitter Followers - Current Performance
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Cuyahoga Performance New Twitter Followers (By Quarter)

Long description.

Bar chart shows the new Twitter followers in Cuyahoga County by quarter. See Data Table for details

Structure.

Chart type: column chart.
column series with 4 columns.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

Cuyahoga Performance New Twitter Followers (By Quarter)Created with Highcharts 5.0.12Cuyahoga Performance New Twitter Followers (By Quarter)365365453453512512565565Chart context menuQ2-18Q3-18Q4-18Q1-19
New Instagram Followers - Current Performance
Use regions/landmarks to skip ahead to chart.

Cuyahoga County New Instagram Followers (By Quarter)

Long description.

Bar chart shows the new Instagram followers in Cuyahoga County by quarter. See Data Table for details

Structure.

Chart type: column chart.
column series with 4 columns.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

Cuyahoga County New Instagram Followers (By Quarter)Created with Highcharts 5.0.12Cuyahoga County New Instagram Followers (By Quarter)121121149149174174142142Chart context menuQ2-18Q3-18Q4-18Q1-19
Measure Data
Series Q1-19
Facebook Page Reach (per day) 3,944
Facebook Page Reach (per day) Target 850
Facebook Page Reach (per day) YTD 3,944
Facebook Page Reach (per day) Target YTD 850
Twitter Interactions per 1,000 followers 0.94
Twitter Interactions per 1,000 followers Target 2.00
Twitter Interactions per 1,000 followers YTD 0.94
Twitter Interactions pr 1,000 followers Target YTD 2.00
New Facebook fans 888
New Facebook fans YTD 888
New Facebook fans Target 750
New Instagram fans 142
New Instagram fans YTD 142
New Instagram fans Target 600
New Twitter fans 565
New Twitter fans YTD 565
New Twitter fans Target 600