This is a community indicator measure. It is provided to show an understanding of the overall community health. The County organization does not directly control the outcome of this measure; however, programs and initiatives the County is undertaking can have an impact.

In September 2019, the Cuyahoga County Board of Control approved a license agreement with DigitalC for an antenna to be place on the rooftop of the Juvenile Justice Center. This agreement allowed DigitalC to conduct a pilot program to provide low-cost, in-home internet access to portions of the Fairfax Neighborhood. The Fairfax Neighborhood is one of the least connected neighborhoods in Cuyahoga County with 30-40% of homes lacking in-home internet access. If the pilot program is successful there is potential to expand to additional neighborhoods.

Through a grant provided by the Cleveland Foundation, Cuyahoga County completed a broadband access study that assesses the impact investing in digital access to residents will have on the services Cuyahoga County provides. The study includes the identification of how more inclusive technology use can improve outcomes, identification of how County departments currently use the internet to connect with residents, potential impacts of increased broadband access on the digital skills on the well-being of Cuyahoga County residents, and recommendations for moving forward.

Additionally, in 2018, Cuyahoga County worked with the public libraries, the Cleveland Foundation, Huntington Bank, and other partners to implement a mobile hot-spot lending program. The program allows residents to check out a mobile hot-spot from their local library for in-home use.