On Target

Number of employees who have completed Process Improvement & People Empowerment (PIPE) training

5. Operational Excellence
Employees who have completed PIPE training
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Description
This measure highlights the number of employees who have completed Process Improvement & People Empowerment (PIPE) training, which is an in-house training to teach employees the techniques of improving City processes with the end goal to improve value to our customers and reduce waste within our processes. Employees who complete the PIPE Black Belt class are required to complete three process improvement projects.
Analysis

During FY19, the City trained 84 employees as Green Belts and 34 employees as Black Belts who will all be dispatched back into the organization to identify waste within City processes and implement solutions that also add value to our customers. In addition, the Introduction to PIPE presentation was added to the New Employee Orientation, which introduces all incoming employees to the concepts and benefits of process improvement from the very beginning.
PIPE Green Belts
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PIPE Black Belts
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The chart has 1 Y axis displaying values. Range: 0 to 150.
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