Outcome Measure Dashboard

5. Operational Excellence
Overall Citizen Satisfaction Index
Overall Citizen Satisfaction Index
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Chart

Long description.

No description available.

Structure.

Chart type: column chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying Index Score.

Chart graphic.

ChartCreated with Highcharts 5.0.121001001021021001009595BaytownU.S. Avg.Chart context menu201620172018
Citizen satisfaction with the overall quality of services provided by the city
Citizen satisfaction with the overall quality of services provided by the city
Use regions/landmarks to skip ahead to chart and navigate between data series.

Chart

Long description.

No description available.

Structure.

Chart type: column chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying % Satisfied or Very Satisfied.

Chart graphic.

ChartCreated with Highcharts 5.0.1263.00%63.00%47.00%47.00%BaytownTexasChart context menu201620172018
Citizen satisfaction with the overall quality of customer service received from city employees
Citizen satisfaction with the overall quality of customer service received from city employees
Use regions/landmarks to skip ahead to chart and navigate between data series.

Chart

Long description.

No description available.

Structure.

Chart type: column chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying % Satisfied or Very Satisfied.

Chart graphic.

ChartCreated with Highcharts 5.0.1254.00%54.00%63.00%63.00%43.00%43.00%BaytownTexasChart context menu201620172018
Citizen ratings of the overall value received for city tax dollars and fees
Citizen ratings of the overall value received for city tax dollars and fees
Use regions/landmarks to skip ahead to chart and navigate between data series.

Chart

Long description.

No description available.

Structure.

Chart type: column chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying % Satisfied or Very Satisfied.

Chart graphic.

ChartCreated with Highcharts 5.0.1238.00%38.00%36.00%36.00%32.00%32.00%BaytownTexasChart context menu201620172018
Use regions/landmarks to skip ahead to chart and navigate between data series.

Chart

Long description.

No description available.

Structure.

Chart type: column chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

ChartCreated with Highcharts 5.0.12PIPE Black BeltPIPE Green BeltIntroduction to PIPEChart context menuQ2-16-17Q3-16-17Q4-16-17Q1-17-18Q2-17-18
Animal live release rate
Animal Live Release Rate (Rolling 12-month Average)
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Chart

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No description available.

Structure.

Chart type: line chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

ChartCreated with Highcharts 5.0.12Total Live Release Rate (Rolling 12-month Avg.)Target (90%)Cat Live Release Rate (Rolling 12-month Avg.)Dog Live Release Rate (Rolling 12-month Avg.)"Other" Live Release Rate (Rolling 12-month Avg.)Chart context menuApr-16Jun-16Aug-16Oct-16Dec-16Feb-17Apr-17Jun-17Aug-17Oct-17Dec-17Feb-18
General fund revenue & expenditures versus budget
General fund revenue versus budget
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Chart

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Structure.

Chart type: Combination chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

ChartCreated with Highcharts 5.0.1293.45%93.45%104.29%104.29%60.01%60.01%84.06%84.06%94.44%94.44%104.21%104.21%51.54%51.54%3 Year Quarterly Avg. (Revenue to Budget)Revenue to BudgetChart context menuQ3-15-16Q4-15-16Q1-16-17Q2-16-17Q3-16-17Q4-16-17Q1-17-18Q2-17-18
General fund revenue & expenditures versus budget
General fund expenditures versus budget
Use regions/landmarks to skip ahead to chart and navigate between data series.

Chart

Long description.

No description available.

Structure.

Chart type: Combination chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

ChartCreated with Highcharts 5.0.1271.06%71.06%98.37%98.37%26.69%26.69%49.07%49.07%73.97%73.97%98.20%98.20%24.08%24.08%3 Year Quarterly Avg. (Expenditures to Budget)Expenditures to BudgetChart context menuQ3-15-16Q4-15-16Q1-16-17Q2-16-17Q3-16-17Q4-16-17Q1-17-18Q2-17-18