Not Defined

Dispatch Center Calls

City of Eden Prairie

Metric Definition

The total number of calls received at Eden Prairie's Public Safety Answering Point (PSAP), also known as a dispatch center. The dispatch center answers both emergency and administrative calls 24 hours a day, seven days a week.

  • Calls for Service: Includes proactive and reactive calls.
  • Administrative Calls: Calls to dispatch through administrative phone lines.
  • 911 Calls: Calls to dispatch through 911 phone lines.
Dispatch Center Calls
Chart
Bar chart with 3 data series.
The chart has 1 X axis displaying Year.
The chart has 1 Y axis displaying values. Range: 0 to 80000.
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Analysis

The calls to dispatch have remained fairly consistent over the years.

Why is this Important?

Having a dispatch center that answers both emergency calls and administrative calls 24 hours a day, seven days a week allows the City to provide customized service to Eden Prairie residents. Tracking the number of calls that come in helps determine the service needs in the community over time.

Source

To learn more about the Eden Prairie Police Department visit edenprairie.org/police. Additional information can be found in Police Department Annual Reports.