Not Defined

City Website

City of Eden Prairie

Metric Definition

Percentage of residents rating the ease of navigation on the City of Eden Prairie website as "excellent" or "good."

Percentage of residents rating the quality of information and services offered on the City of Eden Prairie website as "excellent" or "good."
City Website: Ease of Navigation and Services Offered
Chart
Bar chart with 2 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying Percent. Range: 0 to 100.
End of interactive chart.
Analysis

Ratings of the ease of navigation and information and services offered on the City website are stable over time. Ease of navigation and information and services offered on the website exceed national benchmarks. 
Why is this Important?

The website is the primary source of City information for residents, so navigating the site and finding the information they are looking for should be as user-friendly as possible. Information and online service offerings are continually evolving, so it's important to know whether the City is meeting the needs and expectations of our residents in these areas.
Source

The Quality of Life survey is a biennial community survey that gathers residents' opinions and suggestions about current and future needs in the City. A statistically random sample of Eden Prairie households provide City leaders with a pulse on how residents feel about their community.