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1st EMS unit arrival on scene within 6 minutes or lessFire Department |
The delivery of emergency medical care to victims who are not breathing and have no pulse is extremely time critical. Survival rates for cardiac arrest victims directly depend on the rapid arrival and intervention by trained emergency medical personnel. In almost every case, the sooner emergency responders arrive the better the chances are for victim survival.
In 2016 the Department implemented a new total response time benchmark. The Department’s new response benchmark is to have the first unit arrive at the scene of an EMS incident within 6 minutes or less, total response time, of time of notification at the Emergency Communication Center 90% of the time.
Over the last five years the Department's response time performance has been slightly under its benchmark goal of arrival within 6 minutes or less 80% of the time. In 2016 the first arriving unit on scene within 6 minutes or less was 77.2% of the time. In 2016 the fire department did not achieve its total response time benchmark.