On June 19, 2017, the Charlottesville City Council adopted the FY 2018 - 2020 Strategic Plan intended to serve as an organizational roadmap for the benefit of the City's residents, businesses and visitors.  This plan is a refresh of the FY 2015-2017 Strategic Plan.  The City will use the Strategic Plan to strengthen City operations and ensure that employees are working toward common goals by managing priorities, utilizing resources, measuring and assessing results, and adjusting the organization's direction in response to a changing environment.  It will also serve as a prioritized guide for the the City's elected leaders and the community when making decisions about allocating resources.

The Strategic Plan contains five high level citywide goals that provide the longer term direction of the City and tell us what must be accomplished for our mission to be achieved and to move closer to realizing our vision.  There are several objectives under each goals which are statements of what we must do well or barriers that we must  overcome to achieve a specific goal.  

Aligned with each of the five goals and the objectives under each of those, there are performance measures. Measures represent a means of objectively assessing results.  Measuring results provides evidence about how well we are meeting the stated outcome goals and objectives.  Therefore, the measures should be directly related to the outcome goals and objectives.  Measures should provide meaningful information that is both quantitative and qualitative and good performance measures lead to making good business decisions and make it possible for an organization to demonstrate accountability for results.   At the goal level, outcome measures are used to evaluate progress and goal attainment.  At the objective level, intermediate measures may be departmental indicators used to measure progress and attainment of objectives.

It is also critical that the City's Strategic Plan align with how resources are spent and the FY 2018 Adopted Budget illustrates the alignment between the allocation of resources and the strategic plan goals and objectives.  This is done for both new funding initiatives and existing ones that are in place and ongoing. Throughout the document, icons indicate alignment between strategic plan goals and departments/programs.   For more information on the City's budget and the process, visit www.charlottesville.org/budget.  

The Strategic Plan Core Team, which is the team of City staff and department heads leading the guiding the implementation process, are glad to receive any feedback or questions about the Strategic Plan at [email protected].  


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