This measure provides turnover and vacancy information for benefits-eligible full and part-time employees.

Turnover is the attrition or loss of employees through resignations, dismissals or retirements during each specific calendar year. Not all turnover is bad, but high turnover can be expensive and disruptive. The suggested direct cost of losing a high-performing employee ranges from two and a half times to five times the employee's annual wages. Of course, there are indirect costs associated with turnover as well (lost productivity, increased workload and stress for remaining staff, etc.), but those costs are hard to quantify. Comparing the City's turnover rates to regional and industry averages will help in recognizing potential retention issues.

The City's vacancy rate results from employee turnover and the creation of new positions. The City's CY2017 vacancy rate was 11.7% - an increase from CY2016 (9.3%) and higher than the industry average as well as disproportionate to the state's unemployment rate of 3.6% at the end of CY2017. Available positions that stay unfilled longer could be reflective of low unemployment rates, lengthy interview and hiring processes or departmental budget constraints.