Caution

Recommendation 28. Implement a new development services software system

Efficiency Study Implementation Plan
Description

Since 2008, the City has been using a development services software program called ADEPT, which was custom designed to assist in issuing permits. The system was envisioned to serve as a tracking tool which could aid in the management of all applications from receipt to construction. However, today most staff members are not using ADEPT and have reverted to a manual/paper process because it is not easy to use and has limited capabilities.

Status

Business Process Mapping has been completed. An RFP for the permitting system will be developed in fall 2019 with implementation occurring in 2020.  
Owner(s)

Neighborhood Development Services
Gantt Chart
Name
 
 
 
 
  1. Efficiency Study Implementation Plan
    1. Recommendation 28. Implement a new development services software system
      1. Business Mapping Process
      2. RFP developed/released and vendor chosen
2017
2018
2019
2020
Q3 17
Q4 17
Q1 18
Q2 18
Q3 18
Q4 18
Q1 19
Q2 19
Q3 19
Q4 19
Q1 20
Q2 20