| Recommendation 15. Create a Public Safety Business Analyst position to coordinate help desk and business process issues with the Police and Fire Departments, and the Sheriff's OfficeEfficiency Study Implementation Plan |
Description |
The creation of this position presents several advantages to the Police, Fire, Sheriff and Information Technology (IT) Departments. First, it represents an opportunity for the Police and Fire Departments and the Sheriff's Office to offload technology responsibilities to another City department with field expertise. This in turn will free up staff capacity for personnel who are currently occupied with technology needs. Secondly, this position will provide IT with a full picture of each public safety department’s technical requirements and desired assets. Knowing this information will allow IT to plan more effectively in order to meet these needs while maximizing available funding and staff resources. Over the long term, this position will allow IT to become more familiar with public safety business practices and to identify technology synergies that will effectively serve both departments, saving the City time and money while reducing the need to rely on outside contractors for specific departmental support.
Status | |
This position has been filled.
Owner(s) |
Fire Department
Police Department
Sheriff's Office
Department of Information Technology
Gantt Chart |