| 3.2-O Ensure less than three percent of calls are in queue for more than 15 seconds.Strategic Direction |
Strategic Direction |
Bureau |
Responsible Party - Lead |
Citywide Expectations and/or FWPD Initiatives |
Funding Status |
Accomplishments | |
80.01% of calls to Communications were answered within 10 seconds. 82.87% of calls to Communications were answered within 15 seconds. And 85.32% of calls were answered within 20 seconds.
Estimated Date of Completion |
Start Date |
End Date |