AH1-SB Evaluate staffing needs annually to ensure personnel are able to adequately handle call load, averaging less than 10 calls being held to pass on to the following shift.

Support Bureau
Strategic Direction
  • 3: Operational Improvements
    •
    Responsible Party - Lead
  • Property & Records Manager
    •
    Division / Unit / Section
  • Data Reporting Unit (AH)
    •
    Funding Status
  • Funding Needed
    •
    Accomplishments

    Implemented Autoreturn which is helping to level out staffing and we are caught up on online reporting.  Online reporting was taken down in November and DRU staff are taking on more calls because of this.  .  We currently have 2 openings and 2 retirements coming up in January.    Needs assessments were sent to DC Kamper for Budget discussions.
    Estimated Date of Completion
  • Annually
    •
    Start Date
    10/1/16
    End Date
    9/30/22