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AH1-SB Evaluate staffing needs annually to ensure personnel are able to adequately handle call load, averaging less than 10 calls being held to pass on to the following shift.Support Bureau |
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| New Towing company contract will allow DRU to finally look at staffing levels after the initial new RMS process is completed. DRU is working overtime to catch up all online reports and report review which is taking longer due to the way the new RMS software is written/coding. Needs assessments were sent to DC Kamper for Budget discussions. |
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