|NPO Wright, Massey and Guerrero have also been assisting with homeless issues where Victim Assistance has been helping homeless persons in the area throughout the month of December. The NW NPOs have been following up on all homeless complaints as normal. We follow up with emails to the Hope Team. Northwest NPOs continue to handle their complaints as normal during the months of COVID-19 restrictions and it appears to be working. We initiated 24 homeless complaints in the area that were resolved during the month of January.