• SCORECARD: Department Overview
  • SCORECARD: Red Status Details
  • SCORECARD: 12-month Rolling Status
  • SCORECARD: 6-month Rolling Status (ACM Report)
  • DASHBOARD: All Charts
  • REFERENCE: Measure Info
  • Fort Worth Department Performance Scorecards (Current)
  • AV-Aviation
  • CAO-City Attorney's Office
  • CSO-City Secretary's Office
  • FD-Fire Department
  • CC-Code Compliance
  • CMO-City Manager's Office
  • PARD-Parks & Recreation
  • CPE-Communications
  • ED-Economic Development
  • FMS-Financial Mgmt Services
  • HR-Human Resources
  • IA-Internal Audit
  • ITS-Information Technology
  • LIB-Library
  • MC-Municipal Court
  • NS-Neighborhood Services
  • P&D-Planning & Development
  • P&DA-Planning & Data Analytics
  • PD-Police Department
  • PE-Public Events
  • PM-Property Management
  • TPW - Transportation / Public Works
  • WTR-Water
  • D&I - Diversity and Inclusion
  • DS- Development Services
  • TPW.1.1 Street Maintenance
  • TPW.1.2 Pavement Management
  • TPW.1.3 Stormwater Operations
  • TPW.2.1 Transportation Engineering
  • TPW.2.2 Transportation Operations
  • TPW.2.3 Transportation Planning
  • TPW.3.2 Stormwater Program Development
  • TPW.3.1 ROW Management - Utility and Support Services ARCHIVE
  • TPW.3.1 Development Services
  • Apply 26 lane miles of pavement chip coating on an annual basis.
  • Repair potholes within 48 hours 90% to 95% of the time.
  • Percent of streets that are scored at 70% or better.
  • Clean and inspect 6,350 drainage inlets on an annual basis.
  • Maintain or restore 5.76 miles of the open channel drainage system on an annual basis.
  • Mow 1,200 acres of vegetation in drainage easements on an annual basis.
  • Conversion of residential street lights to LEDs within 75% MMA.
  • Retime 1/3 of the City's Signal Corridors annually to optimize traffic flow with changing in traffic patterns and volumes.
  • Reduce failure of traffic signals going into flashing red mode to 1,200 occurrences on an annual basis.
  • Traffic regulatory sign replacement within 4 hours of damage notification 95% of the time.
  • Propose 10,000 linear foot of sidewalk annually within the 75% MMAs.
  • Provide resolution for all citizen requests related to Traffic Engineering within 60 days.
  • Perform condition assessment of 25 miles of critical storm drains each year to understand condition and prioritize project needs
  • Perform initial site visit for non-emergencies within 72 hours.
  • Perform initial site visit for emergencies within 72 hours.
  • Customer Satisfaction Survey average score > 4
  • Complete drainage reviews within 10 business days of being received 70% of the time
  • (ARCHIVED) Issue 12 Notifications of Intent (NOIs) for the installation of Railroad Quiet Zones on an annual basis.
  • (ARCHIVED) Maintain 85% operational capability on arterial street light fixtures.
  • (ARCHIVED) Maintain an annual Community Rating System (CRS) rating of Class 8 or better.
  • (ARCHIVED) Complete a floodplain development permit internal review process within 40 calendar days 80% of the time.
  • (ARCHIVE) Fill and repair 40,000 potholes on an annual basis.
  • (ARCHIVE) Programming the installation of 31,200 feet of new sidewalk on an annual basis.
  • IPRC reviews completed within 10 business days 95% of the time
  • Complete small cell node review within 15 Calendar days 90% of the time.
  • Complete traffic studies within 10 business days 85% of the time
  • "Utility" Permitting: Respond to 90% of workflow in permitting within ___ days
  • Utility Inspections: Perform inspections on 50% of all "Utility" projects that have a permit issued.
  • Utility Coordination: 90% of Critical Projects achieve "cleared status" prior to construction start date.
  • PIR Closeout: Close 90% of PIRs within _ days of submission.

SCORECARD: Department Overview

TPW - Transportation / Public Works
Divisions Service Areas Measures
1. Streets and Stormwater Operations
Monitoring/No Info
TPW.1.1 Street Maintenance
Not Defined
Apply 26 lane miles of pavement chip coating on an annual basis.
Not Defined
Repair potholes within 48 hours 90% to 95% of the time.
Monitoring/No Info
TPW.1.2 Pavement Management
Not Defined
Percent of streets that are scored at 70% or better.
Monitoring/No Info
TPW.1.3 Stormwater Operations
Not Defined
Clean and inspect 6,350 drainage inlets on an annual basis.
Not Defined
Maintain or restore 5.76 miles of the open channel drainage system on an annual basis.
Not Defined
Mow 1,200 acres of vegetation in drainage easements on an annual basis.
2. Transportation Management
On Target
TPW.2.1 Transportation Engineering
On Target
Conversion of residential street lights to LEDs within 75% MMA.
Monitoring/No Info
Retime 1/3 of the City's Signal Corridors annually to optimize traffic flow with changing in traffic patterns and volumes.
On Target
TPW.2.2 Transportation Operations
On Target
Reduce failure of traffic signals going into flashing red mode to 1,200 occurrences on an annual basis.
On Target
Traffic regulatory sign replacement within 4 hours of damage notification 95% of the time.
Lagging
TPW.2.3 Transportation Planning
On Target
Propose 10,000 linear foot of sidewalk annually within the 75% MMAs.
Insufficient Progress
Provide resolution for all citizen requests related to Traffic Engineering within 60 days.
3. Stormwater Management and TPW Development Services
Monitoring/No Info
TPW.3.2 Stormwater Program Development
Not Defined
Perform condition assessment of 25 miles of critical storm drains each year to understand condition and prioritize project needs
Not Defined
Perform initial site visit for non-emergencies within 72 hours.
Not Defined
Perform initial site visit for emergencies within 72 hours.