• SCORECARD: Department Overview
  • SCORECARD: Red Status Details
  • SCORECARD: 12-month Rolling Status
  • SCORECARD: 6-month Rolling Status (ACM Report)
  • DASHBOARD: All Charts
  • REFERENCE: Measure Info
  • Fort Worth Department Performance Scorecards (Current)
  • AV-Aviation
  • CAO-City Attorney's Office
  • CSO-City Secretary's Office
  • FD-Fire Department
  • CC-Code Compliance
  • CMO-City Manager's Office
  • PARD-Parks & Recreation
  • CPE-Communications
  • ED-Economic Development
  • FMS-Financial Mgmt Services
  • HR-Human Resources
  • IA-Internal Audit
  • ITS-Information Technology
  • LIB-Library
  • MC-Municipal Court
  • NS-Neighborhood Services
  • P&D-Planning & Development
  • P&DA-Planning & Data Analytics
  • PD-Police Department
  • PE-Public Events
  • PM-Property Management
  • TPW - Transportation / Public Works
  • WTR-Water
  • D&I - Diversity and Inclusion
  • DS- Development Services
  • TPW.1.1 Street Maintenance
  • TPW.1.2 Pavement Management
  • TPW.1.3 Stormwater Operations
  • TPW.2.1 Transportation Engineering
  • TPW.2.2 Transportation Operations
  • TPW.2.3 Transportation Planning
  • TPW.3.2 Stormwater Program Development
  • TPW.3.1 ROW Management - Utility and Support Services ARCHIVE
  • TPW.3.1 Development Services
  • Apply 26 lane miles of pavement chip coating on an annual basis.
  • Repair potholes within 48 hours 90% to 95% of the time.
  • Percent of streets that are scored at 70% or better.
  • Clean and inspect 6,350 drainage inlets on an annual basis.
  • Maintain or restore 5.76 miles of the open channel drainage system on an annual basis.
  • Mow 1,200 acres of vegetation in drainage easements on an annual basis.
  • Conversion of residential street lights to LEDs within 75% MMA.
  • Retime 1/3 of the City's Signal Corridors annually to optimize traffic flow with changing in traffic patterns and volumes.
  • Reduce failure of traffic signals going into flashing red mode to 1,200 occurrences on an annual basis.
  • Traffic regulatory sign replacement within 4 hours of damage notification 95% of the time.
  • Propose 10,000 linear foot of sidewalk annually within the 75% MMAs.
  • Provide resolution for all citizen requests related to Traffic Engineering within 60 days.
  • Perform condition assessment of 25 miles of critical storm drains each year to understand condition and prioritize project needs
  • Perform initial site visit for non-emergencies within 72 hours.
  • Perform initial site visit for emergencies within 72 hours.
  • Customer Satisfaction Survey average score > 4
  • Complete drainage reviews within 10 business days of being received 70% of the time
  • (ARCHIVED) Issue 12 Notifications of Intent (NOIs) for the installation of Railroad Quiet Zones on an annual basis.
  • (ARCHIVED) Maintain 85% operational capability on arterial street light fixtures.
  • (ARCHIVED) Maintain an annual Community Rating System (CRS) rating of Class 8 or better.
  • (ARCHIVED) Complete a floodplain development permit internal review process within 40 calendar days 80% of the time.
  • (ARCHIVE) Fill and repair 40,000 potholes on an annual basis.
  • (ARCHIVE) Programming the installation of 31,200 feet of new sidewalk on an annual basis.
  • IPRC reviews completed within 10 business days 95% of the time
  • Complete small cell node review within 15 Calendar days 90% of the time.
  • Complete traffic studies within 10 business days 85% of the time
  • "Utility" Permitting: Respond to 90% of workflow in permitting within ___ days
  • Utility Inspections: Perform inspections on 50% of all "Utility" projects that have a permit issued.
  • Utility Coordination: 90% of Critical Projects achieve "cleared status" prior to construction start date.
  • PIR Closeout: Close 90% of PIRs within _ days of submission.

REFERENCE: Measure Info

TPW - Transportation / Public Works
Service Areas Measures Reporting Frequency Measure ID Data Owner Performance Liaison
Monitoring/No Info
TPW.1.1 Street Maintenance
Not Defined
Apply 26 lane miles of pavement chip coating on an annual basis.
Monthly-FY
483548
George Snowden
JD
Jessica Dean (TPW-Transportation & Public Works)
Not Defined
Repair potholes within 48 hours 90% to 95% of the time.
Monthly-FY
684321
Jessica Dean
JD
Jessica Dean (TPW-Transportation & Public Works)
Monitoring/No Info
TPW.1.2 Pavement Management
Not Defined
Percent of streets that are scored at 70% or better.
Monthly-FY
483550
Riad Nusrallah
Monitoring/No Info
TPW.1.3 Stormwater Operations
Not Defined
Clean and inspect 6,350 drainage inlets on an annual basis.
Monthly-FY
483552
Juan Cadena
Not Defined
Maintain or restore 5.76 miles of the open channel drainage system on an annual basis.
Monthly-FY
483551
Juan Cadena
MM
Matthew Monedero (TPW-Transportation/Public Works)
Not Defined
Mow 1,200 acres of vegetation in drainage easements on an annual basis.
Monthly-FY
483553
Juan Cadena
On Target
TPW.2.1 Transportation Engineering
On Target
Conversion of residential street lights to LEDs within 75% MMA.
Quarterly-FY
779377
Clint Hoover
JD
Jessica Dean (TPW-Transportation & Public Works)
Monitoring/No Info
Retime 1/3 of the City's Signal Corridors annually to optimize traffic flow with changing in traffic patterns and volumes.
Quarterly-FY
779378
Aziz Rahman
JD
Jessica Dean (TPW-Transportation & Public Works)
On Target
TPW.2.2 Transportation Operations
On Target
Reduce failure of traffic signals going into flashing red mode to 1,200 occurrences on an annual basis.
Monthly-FY
483555
Adrian Olguin
MM
Matthew Monedero (TPW-Transportation/Public Works)
On Target
Traffic regulatory sign replacement within 4 hours of damage notification 95% of the time.
Monthly-FY
483556
Roy Fickel
JD
Jessica Dean (TPW-Transportation & Public Works)
Lagging
TPW.2.3 Transportation Planning
On Target
Propose 10,000 linear foot of sidewalk annually within the 75% MMAs.
Quarterly-FY
779379
Chelsea St. Louis
JD
Jessica Dean (TPW-Transportation & Public Works)
Insufficient Progress
Provide resolution for all citizen requests related to Traffic Engineering within 60 days.
Quarterly-FY
779380
Chelsea St. Louis
JD
Jessica Dean (TPW-Transportation & Public Works)
On Target
TPW.3.1 ROW Management - Utility and Support Services ARCHIVE
Not Defined
"Utility" Permitting: Respond to 90% of workflow in permitting within ___ days
Monthly-FY
923356
Not Defined
Utility Inspections: Perform inspections on 50% of all "Utility" projects that have a permit issued.
Monthly-FY
923357
Not Defined
Utility Coordination: 90% of Critical Projects achieve "cleared status" prior to construction start date.
Monthly-FY
923358
Not Defined
PIR Closeout: Close 90% of PIRs within _ days of submission.
Monthly-FY
923359
Monitoring/No Info
TPW.3.2 Stormwater Program Development
Not Defined
Perform condition assessment of 25 miles of critical storm drains each year to understand condition and prioritize project needs
Quarterly-FY
779384
Michael Owen
MM
Matthew Monedero (TPW-Transportation/Public Works)
Not Defined
Perform initial site visit for non-emergencies within 72 hours.
Monthly-FY
923360
Not Defined
Perform initial site visit for emergencies within 72 hours.
Monthly-FY
923361
Not Defined
TPW.3.1 Development Services
Not Defined
Customer Satisfaction Survey average score > 4
Monthly-FY
471506
Wade Goodman / Robin Stevens
Not Defined
Complete drainage reviews within 10 business days of being received 70% of the time
Monthly-FY
471507
Wade Goodman / Robin Stevens
Not Defined
IPRC reviews completed within 10 business days 95% of the time
Monthly-FY
684339
Mike Domenech
MM
Matthew Monedero (TPW-Transportation/Public Works)
Not Defined
Complete small cell node review within 15 Calendar days 90% of the time.
Monthly-FY
779382
Mark Stefamik
MM
Matthew Monedero (TPW-Transportation/Public Works)
Not Defined
Complete traffic studies within 10 business days 85% of the time
Monthly-FY
779383
Tom Simerly
MM
Matthew Monedero (TPW-Transportation/Public Works)