SCORECARD: Department Overview

NS-Neighborhood Services
Divisions Service Areas Measures
1. Community Services
On Target
NS.1.1 Community Centers
Monitoring/No Info
# of students complete college/vocational applications as a result of attending classes at the two newly established Go Centers at FW Community Centers (FY 2022 target (50)
Monitoring/No Info
Increase # youth (ages 5-13) to receive education, recreation, and literacy activities through afterschool programs (FY 2022 target (250)
On Target
NS.1.2 Community Action Partners
Monitoring/No Info
20% of clients in case management will demonstrate 15% increased income after 90 days of caseworkers tracking clients income
Monitoring/No Info
Meet (71) or exceed the # of clients that will transition out of poverty per TDHCA guidelines
Monitoring/No Info
50% of Envision Center participants gained new employment after completing a training/certification program for demand jobs in Tarrant County
2. Neighborhood Development & Stability
On Target
NS.2.1 Housing Rehab Programs
Monitoring/No Info
95% of Priority Repair, Weatherization Assistance, and Lead Safe units completed within 90 days of a completed application
Monitoring/No Info
85% of exit surveys completed providing an overall service rating of 4 (good) or above on a 5 point scale
On Target
NS.2.2 Neighborhood Development
Monitoring/No Info
100% of CDBG and HOME fund balance meeting HUD timeliness test rules (1.5x annual allocation) on April 30 of each year
Monitoring/No Info
100% of NIS expenditures will be met within 2 years of date award
Monitoring/No Info
Assist in the development of 300 affordable housing units (80% AMI or lower) each year
Monitoring/No Info
Meet Treasury deadlines for rental assistance programs by disbursing at least 20% of total annual funds each quarter
On Target
NS.2.3 Community Engagement & Education
Monitoring/No Info
Increase # of subscribers to the Department's social media pages by 5%
3. Planning & Resource Management
On Target
NS.3.1 Compliance & Planning
Monitoring/No Info
90% of PSA and affordable housing providers are reviewed annually
Monitoring/No Info
95% of organizations that receive grant training will have no findings when audited by internal staff
On Target
NS.3.2 Contract Administration
Monitoring/No Info
98% of completed invoices will be processed within 20 days by the Compliance Division
On Target
NS.3.3 Grant Acquisition
Monitoring/No Info
90% of completed invoices will be paid within 30 days by the Financial Management Division