| (ARCHIVED) % of priority repair program clients who receive services within 90 days of request.NS-Neighborhood Services |
Analysis | |
Measure Definition & Importance |
Priority Repair expects to have 25% of the completed homes should receive services with 90 days of the initial inspection. This is important to track to ensure responsive actions being taken to address homeowner emergencies.
% of priority repair program clients who receive services within 90 days of request |
Total # of Priority Repair requests completed |
Service Areas |
Attachments |
Measure Data | Last Calculated a month ago |
| Period |  | Status | % completed within 90 days | FYTD % completed within 90 days | # completed within 90 days | Total # completed | Overall Target | High Variance (FY Target) | Low Variance |
|---|---|---|---|---|---|---|---|---|---|
| Aug-16 | | Monitoring/No Info | 29.22% | ||||||
| Q1-FY2017 |  | Lagging | 24.14% | 24.14% | 14.00 | 58.00 | 25.00% | 10.00% | |
| Q2-FY2017 |  | On Target | 48.15% | 35.71% | 26.00 | 54.00 | 25.00% | 10.00% | |
| Q3-FY2017 | | On Target | 58.18% | 43.11% | 32.00 | 55.00 | 25.00% | 10.00% | |
| Q4-FY2017 | | On Target | 48.65% | 44.81% | 36.00 | 74.00 | 25.00% | 10.00% | |
| Q1-FY2018 | | On Target | 50.79% | 50.79% | 32.00 | 63.00 | 25.00% | 10.00% | |
| Q2-FY2018 | | On Target | 58.51% | 55.41% | 55.00 | 94.00 | 25.00% | 10.00% | |
| Q3-FY2018 | | On Target | 94.68% | 70.12% | 89.00 | 94.00 | 25.00% | 10.00% | |
| Q4-FY2018 | | On Target | 99.15% | 79.40% | 117.00 | 118.00 | 25.00% | 10.00% | |
| Q1-FY2019 | | On Target | 89.47% | 89.47% | 51.00 | 57.00 | 25.00% | 10.00% | |
| Q2-FY2019 | | On Target | 92.31% | 90.98% | 60.00 | 65.00 | 25.00% | 10.00% | |
| Q3-FY2019 | | On Target | 96.74% | 93.46% | 89.00 | 92.00 | 25.00% | 10.00% | |
| Q4-FY2019 | | On Target | 92.94% | 93.31% | 79.00 | 85.00 | 25.00% | 10.00% | |
| Q1-FY2020 | | On Target | 58.73% | 58.73% | 37.00 | 63.00 | 25.00% | 10.00% | |
| Q2-FY2020 | | On Target | 44.83% | 50.67% | 39.00 | 87.00 | 25.00% | 10.00% | |
| Q3-FY2020 |  | Insufficient Progress | 0% | 38.78% | 0.00 | 46.00 | 25.00% | 10.00% | |
| Q4-FY2020 | | Insufficient Progress | 0% | 36.54% | 0.00 | 12.00 | 25.00% | 10.00% | |
| Q1-FY2021 | | Insufficient Progress | 0% | 0% | 0.00 | 43.00 | 25.00% | 10.00% | |
| Q2-FY2021 | | Insufficient Progress | 0% | 0% | 0.00 | 34.00 | 25.00% | 10.00% | |
| Q3-FY2021 | | Monitoring/No Info | 0% | ||||||
| Q4-FY2021 | | Monitoring/No Info | 0% | ||||||
| Q1-FY2022 | | Monitoring/No Info | |||||||
| Q2-FY2022 | | Monitoring/No Info | |||||||
| Q3-FY2022 | | Monitoring/No Info | |||||||
| Q4-FY2022 | | Monitoring/No Info |
Data Source Details & Calculation Information |
Date of work completed minus initial inspection= number of days for homeowner to receive services
Homes completed in less than 90 days / Total homes completed in quarter
Measure Type |
Performance Liaison |
| MP | Michelle Pantaleo-Clough (Neighborhood Services) |
Data Owner |
Target Type |
Measure ID |
415957
Administrator Notes |
Performance Liaison Notes |
9/9/16 Data was inputted by calendar year instead of fiscal year quarters. This has been corrected.