SCORECARD: Department Overview

FMS-Financial Mgmt Services
Divisions Service Areas Measures
1. Operational & Transactional
On Target
FMS.1.1 Accounting
Monitoring/No Info
Percent of Capital Asset fund reviews for prior month completed by the 25th day of current month (Reported in Arrears)
On Target
Percent of M&C entries completed within 7 business days of Council meeting in which it was approved
Monitoring/No Info
Percent of journal entries approved/denied/posted within 3 days of submittal
Lagging
FMS.1.2 Treasury
On Target
Investment portfolios to provide returns in excess of 0.10% of the benchmark (original)
Insufficient Progress
Percent of invoices paid within 30 days from the invoice date.
Insufficient Progress
Percentage of receivables that are current at the end of each month.
On Target
FMS.1.3 PIDs
Monitoring/No Info
Percent of monthly reimbursements processed within 15 days
On Target
FMS.1.4 Customer Satisfaction & Support
Monitoring/No Info
Average # of days to close helpdesk tickets (department wide)
On Target
FMS.1.5 Purchasing
Insufficient Progress
Complete award of new or replacement bids before the current contract agreement expires
Lagging
Complete PeopleSoft contract from City Secretary Contract within 3 business days.
On Target
Reduce the number of expedited requests for Purchasing M&Cs.
Monitoring/No Info
Complete PeopleSoft contract renewals before current agreement expires
On Target
FMS.1.6 Vendor Management
On Target
Review all bidder and user requests within 5 business days
On Target
Complete Assignment of Contract and Name Change requests within 60 days.
2. Regulatory/Reporting
On Target
FMS.2.1 External Audit
Not Defined
Number of external audit findings (Citywide)
Not Defined
Number of external audit findings (Component Unit/Other)
Not Defined
FMS.2.2 Compliance
Not Defined
# of days to produce the CAFR
Not Defined
Percent of funds compliant with reserve policy
Monitoring/No Info
FMS.2.3 Ratings
Not Defined
GFOA award for CAFR
Not Defined
Bond Ratings-General Obligation
Not Defined
Bond Ratings-Special Tax
Not Defined
Bond Ratings-Stormwater/ Drainage
Not Defined
Bond Ratings-Water/Sewer