Scorecards
SCORECARD: Department Overview
SCORECARD: Red Status Details
SCORECARD: 12-month Rolling Status
SCORECARD: 6-month Rolling Status (ACM Report)
DASHBOARD: All Charts
REFERENCE: Measure Info
Fort Worth Department Performance Scorecards (Current)
AV-Aviation
CAO-City Attorney's Office
CSO-City Secretary's Office
FD-Fire Department
CC-Code Compliance
CMO-City Manager's Office
PARD-Parks & Recreation
CPE-Communications
ED-Economic Development
FMS-Financial Mgmt Services
HR-Human Resources
IA-Internal Audit
ITS-Information Technology
LIB-Library
MC-Municipal Court
NS-Neighborhood Services
P&D-Planning & Development
P&DA-Planning & Data Analytics
PD-Police Department
PE-Public Events
PM-Property Management
TPW - Transportation / Public Works
WTR-Water
D&I - Diversity and Inclusion
DS- Development Services
Service Areas
FMS.1.1 Accounting
FMS.1.2 Treasury
FMS.1.3 PIDs
FMS.1.4 Customer Satisfaction & Support
FMS.1.5 Purchasing
FMS.1.6 Vendor Management
FMS.2.1 External Audit
FMS.2.2 Compliance
FMS.2.3 Ratings
Measures
Percent of Capital Asset fund reviews for prior month completed by the 25th day of current month (Reported in Arrears)
Percent of M&C entries completed within 7 business days of Council meeting in which it was approved
Percent of journal entries approved/denied/posted within 3 days of submittal
Investment portfolios to provide returns in excess of 0.10% of the benchmark (original)
Percent of invoices paid within 30 days from the invoice date.
Percentage of receivables that are current at the end of each month.
Percent of monthly reimbursements processed within 15 days
Average # of days to close helpdesk tickets (department wide)
Complete award of new or replacement bids before the current contract agreement expires
Complete PeopleSoft contract from City Secretary Contract within 3 business days.
Reduce the number of expedited requests for Purchasing M&Cs.
Complete PeopleSoft contract renewals before current agreement expires
Review all bidder and user requests within 5 business days
Complete Assignment of Contract and Name Change requests within 60 days.
Number of external audit findings (Citywide)
Number of external audit findings (Component Unit/Other)
# of days to produce the CAFR
Percent of funds compliant with reserve policy
GFOA award for CAFR
Bond Ratings-General Obligation
Bond Ratings-Special Tax
Bond Ratings-Stormwater/ Drainage
Bond Ratings-Water/Sewer
(ARCHIVE) Monthly look at Customer Satisfaction Survey
FMS.1.3 PIDs
FMS-Financial Mgmt Services
Purpose Statement
The purpose of the Cash & Receipts service area is to safeguard the City's assets and to ensure the accuracy of the City's cash and investment balances by performing timely reconciliations of the City's cash and investment accounts.
Parents
Measures
Percent of monthly reimbursements processed within 15 days
FMS-Financial Mgmt Services
Analysis
Sep-21
Performance Liaison
Service Area Performance Manager